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05:47 PM
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PROBLEM: Everytime I call Verizon they always put someone from another country, like India or China.
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[quote:Rota:MV83MDQ2NDZfMTA3OTAzMDdfNDRBRUFGODQ=] [quote:Anonymous Coward 592474] The phone jack in the wall has two exits/entrace for phone line. I have one for the phone with a filter, then I have the modem connected directly to the wall. [/quote] Is there only one phone jack in your house...the same one you hook the phone and DSL modem up to? If you have other jacks and phones in the house do they have DSL filters? One other thing. Do you have a Burglar alarm hooked up to your phone line? One last thing...Is your phone line hooked to a cable TV box to order Pay For View programing? If thats the only phone Jack then I'd plug the DSL modem up where you plug the phone in now and see if it works. If it does then its not being filtered because the DSL should not work where you think its filtered. . [/quote]
Original Message
Okay, so I have this problem. I have Verizon DSL for some odd reason (they suck and its slow) but every time someone calls my house or I call someone using my house phone my internet connection fails. It just stops responding for a few minutes or until I hang up. I decided to call Verizon, so they always put some Indian male/female who doesn't know whatsup with the problem. They tell me the same shit, its like they are programmed to do a certain thing and that's it. It's always a fucking Indian with an accent (I'm not racist either, I love Indian women/food) and they think they know everything, but I actually had to teach them a few things once in awhile.
The problem is I don't know how to fix this, and I would seriously want to talk to someone here in America who will understand my problem. Everytime I call I either speak with a machine or someone in another country.
I have a Westell 7500, I have the filters connected properly, I have a 5.8Ghz phone. Can anyone help?
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