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Subject Why Bank of America Fired Me.
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Original Message Here's a testimonial from a former Bank of America customer assistance employee. She was fired on Monday for offering repayment plans to too many customers, even those who "deserved" the 29.99% APR for making late payments. After hearing her story, you might conclude that this job was never a good fit for her skills. The next time you run up against a dead-sounding CSR, though, remember that people like Jackie don't make for profitable collections department employees, which is why they don't stick around for long.
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