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Help: Direct TV Scam...They stole $1021 out of my bank acct...

 
Anonymous Coward
User ID: 1284583
United States
04/26/2011 01:55 AM
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Help: Direct TV Scam...They stole $1021 out of my bank acct...
Any lawyers in the house???

Is this legal???

Check this out...

I called to order Direct TV and while talking to the salesman, I told him we used to have Dish Network and had problems with our reception...He said dont worry, if you dont like it you have 90 days to cancel...

Well, sure as shit, bad reception everytime there was a cloud in the sky...

So, I called at day 26 and tried to cancel but was told I couldnt without a $450 early disconnect fee...I explained that the saleman told me this and they said, we are sorry, he should not have told you that...And then told me they would still charge me $450...

I said I wanted the recorded phone call to be pulled where the employee told me I could cancel within 90 days, they said they could not get it and there is no way out of the charges,,,

So, I said fuck em and cancelled anyway...

Well, Saturday I recieved a box to send the equipment back...

I logged ont my bank account and they have debited my account for $1021.35....

I called up flipping the fuck out and telling them they cant steal money out of my account without any collection procedure, garnishement of wages or court order...They told me, yes they could...It is in the fine print when you first sign up...

So, I argued with the CUSTOMER SERVICE supervisor to refund my money and cancel the early disconnect fee...I asked her to pull up the phone conversation and she told me she couldnt and that I have to write a letter to CUSTOMER SERVICE requesting they pull the phone call...

She offered to give me a full refund if I just reactivated my account and continued with my 2 year contract...I said, but I get no reception and she said well we had a tech come out and they were able to get a good enough signal that they would be charging me for the 2 year contract...I explained that was on a perfect cloudless day and when there is any rain or heavy clouds I lose service completely...She said, she would have another guy come out and tweak it again...

So, if they can get just good enough, they can charge you a early disconnect fee...When you have something that proves they are in the wrong, they make you write the same people you are talking to on the phone and will not give you a number to talk to the people that have access to the phone records...

Stay away from Direct TV!!!!!!!!!!!!!
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 01:58 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
Can they really take that money with no collection efforts??

405 for the equipment, 450 for the early disconnect and the rest was a bill from when they didnt cancel my account when I told them I was cancelling and ran my account for 3 months for more fees...
Anonymous Coward
User ID: 999313
United States
04/26/2011 02:00 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
You just need the dish pointed more finely.
The only time a well pointed dish will fade out from weather is for 5 or 10 minutes during a serious thunderstorm like went thru Arkansas this past night.
Normal clouds and rain have no effect on reception of a well pointed dish.
Anonymous Coward
User ID: 1302603
United States
04/26/2011 02:01 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
Get a bank statement.

Get all of the records of your "contracts".

Do the math.

If it works on your side.... Tell them there's an error and this should be corrected. Like, if you paid for $20 worth of gas and the "machine" charges you for $40, you could go complain to them right? so go do that.

if they don't. then call the cops.
Bugsy Moran

User ID: 1289231
United States
04/26/2011 02:02 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
holy fucking shit... if you're leaving $1000 in your regular bank account and not even invested in so much as CDs, you had it coming.
Anonymous Coward
User ID: 999313
United States
04/26/2011 02:03 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
The Consumerist website has successful methods of dealing with and getting past 1st and 2nd level customer support.
Executive Email Carpet Bomb
[link to www.google.com]
Anonymous Coward
User ID: 1302603
United States
04/26/2011 02:04 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
So then I filed a small claims court case at my local district court. It only cost like $30 to file. A week before our court date, I received a call from DirecTV's legal department, she was nice as could be. She actually asked ME if I would be willing to dismiss the case if they refunded my $200 early termination fee. She also said they would reimburse me $40 for my court costs. My money has been refunded, and now my nightmare with this horrible company is over.

I encourage ALL of you having similar problems with early termination fees or any other bogus charges they've nailed you with to do this as well. I did not have my credit card company reverse the charges, because DirecTV will send you to collections, and that's a whole other nightmare to deal with. Instead, just file a small claims case if you have a legitimate cause, and if they show up you will then likely win anyway, but chances are they will call you and settle up.


Got this from a blog.

Wow that guy really gave in huh? I would sued their asshole hairs off.
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:04 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
holy fucking shit... if you're leaving $1000 in your regular bank account and not even invested in so much as CDs, you had it coming.
 Quoting: Bugsy Moran


I just got my tax refund back...That was it...

I dont have money to invest...
Bugsy Moran

User ID: 1289231
United States
04/26/2011 02:05 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
holy fucking shit... if you're leaving $1000 in your regular bank account and not even invested in so much as CDs, you had it coming.
 Quoting: Bugsy Moran


I just got my tax refund back...That was it...

I dont have money to invest...
 Quoting: Anonymous Coward 1284583


You can invest $50+ into CDs which have very good return rates. I always keep the small shit I save looping through CDs.
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:05 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
So then I filed a small claims court case at my local district court. It only cost like $30 to file. A week before our court date, I received a call from DirecTV's legal department, she was nice as could be. She actually asked ME if I would be willing to dismiss the case if they refunded my $200 early termination fee. She also said they would reimburse me $40 for my court costs. My money has been refunded, and now my nightmare with this horrible company is over.

I encourage ALL of you having similar problems with early termination fees or any other bogus charges they've nailed you with to do this as well. I did not have my credit card company reverse the charges, because DirecTV will send you to collections, and that's a whole other nightmare to deal with. Instead, just file a small claims case if you have a legitimate cause, and if they show up you will then likely win anyway, but chances are they will call you and settle up.


Got this from a blog.

Wow that guy really gave in huh? I would sued their asshole hairs off.
 Quoting: Anonymous Coward 1302603


Interesting....Link??
Anonymous Coward
User ID: 1302603
United States
04/26/2011 02:06 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
[link to clydeswarroom.blogspot.com]
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:07 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
holy fucking shit... if you're leaving $1000 in your regular bank account and not even invested in so much as CDs, you had it coming.
 Quoting: Bugsy Moran


I just got my tax refund back...That was it...

I dont have money to invest...
 Quoting: Anonymous Coward 1284583


You can invest $50+ into CDs which have very good return rates. I always keep the small shit I save looping through CDs.
 Quoting: Bugsy Moran


I didnt have time to do anything with the money...The refund came in a couple days ago, they took the money Friday...

I dont see how the hell they can take money out of your account without your permission...No authorization, no collections, no court decision...Nothing, they just took it
Anonymous Coward
User ID: 1343936
Australia
04/26/2011 02:08 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
She offered to give me a full refund if I just reactivated my account and continued with my 2 year contract.
 Quoting: Anonymous Coward 1284583


You're a fucking retard you signed a 2 year contract AND a direct debit and you think they can't take the money?
YOU allowed them to do this no cable company has 90 trials ffs hahahaha
Anonymous Coward
User ID: 1343936
Australia
04/26/2011 02:09 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
Can they really take that money with no collection efforts??

405 for the equipment, 450 for the early disconnect and the rest was a bill from when they didnt cancel my account when I told them I was cancelling and ran my account for 3 months for more fees...
 Quoting: Anonymous Coward 1284583


Hell yes you signed a contract and direct debit form you idiot!
Anonymous Coward
User ID: 1355189
United States
04/26/2011 02:11 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
report it to the bank as fraud, any bank in the country will have it back with a new debit card in 2 to 3 business days.

Also, get your fucking priorities straight, you have a thousand dollars to your name and you go buy stupid shit to further brain wash yourself, now wonder are country is in the shitter, our people are lazy stupid selfish pussies.
Anonymous Coward
User ID: 1343936
Australia
04/26/2011 02:12 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
report it to the bank as fraud, any bank in the country will have it back with a new debit card in 2 to 3 business days.

Also, get your fucking priorities straight, you have a thousand dollars to your name and you go buy stupid shit to further brain wash yourself, now wonder are country is in the shitter, our people are lazy stupid selfish pussies.
 Quoting: Anonymous Coward 1355189


They can not take it without him signing an authorization form have a think they wouldn't even know his account number.
The bank will not get involved if you have authorized it.
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:17 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
She offered to give me a full refund if I just reactivated my account and continued with my 2 year contract.
 Quoting: Anonymous Coward 1284583


You're a fucking retard you signed a 2 year contract AND a direct debit and you think they can't take the money?
YOU allowed them to do this no cable company has 90 trials ffs hahahaha
 Quoting: Anonymous Coward 1343936


I didnt sign up for direct pay....

I had to give a credit card number to get the service...

I never gave them authorization to debit any money...
Simpleton

User ID: 1357343
United States
04/26/2011 02:18 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
holy fucking shit... if you're leaving $1000 in your regular bank account and not even invested in so much as CDs, you had it coming.
 Quoting: Bugsy Moran


no he didnt have it coming..that was totally wrong of them to do that..especially after the tech guy promised him otherwise.

Stop with the bank bullshit crap man... people been using banks all their lives and to this day the MAJORITY of them dont have many complaints..just stop it for crying out loud.

Some of you guys take these conspiracies to the EXTREME!
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:20 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
report it to the bank as fraud, any bank in the country will have it back with a new debit card in 2 to 3 business days.

Also, get your fucking priorities straight, you have a thousand dollars to your name and you go buy stupid shit to further brain wash yourself, now wonder are country is in the shitter, our people are lazy stupid selfish pussies.
 Quoting: Anonymous Coward 1355189



For one, you have no clue about me, who I am or what I use any tv for...

I have more than $1000 to my name...Me and my wife both work...I can afford to have TV and it was a whopping $40/month..

And as far as brainwashing, I dont watch it...I use the internet and I have the sat for the kids...
Anonymous Coward
User ID: 1355189
United States
04/26/2011 02:21 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
report it to the bank as fraud, any bank in the country will have it back with a new debit card in 2 to 3 business days.

Also, get your fucking priorities straight, you have a thousand dollars to your name and you go buy stupid shit to further brain wash yourself, now wonder are country is in the shitter, our people are lazy stupid selfish pussies.
 Quoting: Anonymous Coward 1355189


They can not take it without him signing an authorization form have a think they wouldn't even know his account number.
The bank will not get involved if you have authorized it.
 Quoting: Anonymous Coward 1343936


right, we got us a winner here boys, lets get this pinned NOW. A true conspiracy, the very first time debit fraud has happened, wow, you're screwed being the first it'll take years to sort this out at visa. I've now been dumbed down enough to go to sleep thanks you two. Idiots, now I see why I dont come on this late, GLP gets saturated with double digit IQ's.
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:22 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
report it to the bank as fraud, any bank in the country will have it back with a new debit card in 2 to 3 business days.

Also, get your fucking priorities straight, you have a thousand dollars to your name and you go buy stupid shit to further brain wash yourself, now wonder are country is in the shitter, our people are lazy stupid selfish pussies.
 Quoting: Anonymous Coward 1355189


They can not take it without him signing an authorization form have a think they wouldn't even know his account number.
The bank will not get involved if you have authorized it.
 Quoting: Anonymous Coward 1343936


I didnt authorize anything that I know of...

I didnt sign anything, ever...

And definitely was never told they would take my money out of my bank if I had a remaining balance...

I would have closed the bank account and opened a new one...
Anonymous Coward
User ID: 1343936
Australia
04/26/2011 02:24 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
I had to give a credit card number to get the service...
 Quoting: Anonymous Coward 1284583

That was authorization YOU IDIOT!!!
Anonymous Coward
User ID: 1343936
Australia
04/26/2011 02:25 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
report it to the bank as fraud, any bank in the country will have it back with a new debit card in 2 to 3 business days.

Also, get your fucking priorities straight, you have a thousand dollars to your name and you go buy stupid shit to further brain wash yourself, now wonder are country is in the shitter, our people are lazy stupid selfish pussies.
 Quoting: Anonymous Coward 1355189


They can not take it without him signing an authorization form have a think they wouldn't even know his account number.
The bank will not get involved if you have authorized it.
 Quoting: Anonymous Coward 1343936


I didnt authorize anything that I know of...

I didnt sign anything, ever...

And definitely was never told they would take my money out of my bank if I had a remaining balance...

I would have closed the bank account and opened a new one...
 Quoting: Anonymous Coward 1284583

How did they get your bank account number then dumbo?
Have a think! putin
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:26 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
I had to give a credit card number to get the service...
 Quoting: Anonymous Coward 1284583

That was authorization YOU IDIOT!!!
 Quoting: Anonymous Coward 1343936


No, it wasnt...They called it verification and told me my card would not be charged...

And I love the insults....Classic GLPers...Thanks for your help...Moran
Anonymous Coward
User ID: 1196791
United States
04/26/2011 02:26 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
i had this happen if you signed a contract with them they can legally do this even though it's crap but the only way i got around it was by closing my bank card down and claiming it was a fraudulent transaction to the bank card department. So i had to wait for them to send me out a new card but guess what they can't touch my account now so it worked. Whatever debit card/credit card number you give them that is where they will take it out from. They have tons of complaints against them just like the story you told so it's nothing new. Watch those contracts!
Anonymous Coward
User ID: 1343936
Australia
04/26/2011 02:26 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
I would have closed the bank account and opened a new one...
 Quoting: Anonymous Coward 1284583


The bank still would have PAID them and you would have had a debt with the bank.
They honor any direct payments for up to 6 months after closing it.
Anonymous Coward
User ID: 1343936
Australia
04/26/2011 02:27 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
i had this happen if you signed a contract with them they can legally do this even though it's crap but the only way i got around it was by closing my bank card down and claiming it was a fraudulent transaction to the bank card department.
 Quoting: Anonymous Coward 1196791


Which is making a false report which is a CRIME because you know you signed it and allowed them to take it.
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:27 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
report it to the bank as fraud, any bank in the country will have it back with a new debit card in 2 to 3 business days.

Also, get your fucking priorities straight, you have a thousand dollars to your name and you go buy stupid shit to further brain wash yourself, now wonder are country is in the shitter, our people are lazy stupid selfish pussies.
 Quoting: Anonymous Coward 1355189


They can not take it without him signing an authorization form have a think they wouldn't even know his account number.
The bank will not get involved if you have authorized it.
 Quoting: Anonymous Coward 1343936


I didnt authorize anything that I know of...

I didnt sign anything, ever...

And definitely was never told they would take my money out of my bank if I had a remaining balance...

I would have closed the bank account and opened a new one...
 Quoting: Anonymous Coward 1284583

How did they get your bank account number then dumbo?
Have a think! putin
 Quoting: Anonymous Coward 1343936


What do you fucking work for Direct TV or some shit...

You seem awfully insulting over a fucking corporation that is fucking over people and lying to them to trap them and then stealing their money...

Fuck off
Anonymous Coward
User ID: 1295460
United States
04/26/2011 02:27 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
I have done this several times when you "Must" give a credit card/debit card for something. I give them the card and within a couple days I call and report the card lost or stolen and get a new card w/ a different number. I have been doing this now for about 8 years and have never had any surprise withdrawals. May want to consider it next time you are required to provide a card for some type of service.
Anonymous Coward
User ID: 1343936
Australia
04/26/2011 02:28 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
I had to give a credit card number to get the service...
 Quoting: Anonymous Coward 1284583

That was authorization YOU IDIOT!!!
 Quoting: Anonymous Coward 1343936


No, it wasnt...They called it verification and told me my card would not be charged...

And I love the insults....Classic GLPers...Thanks for your help...Moran
 Quoting: Anonymous Coward 1284583


YOU SIGNED A CONTRACT!!! OMFG how stupid are you?Did you even read the contract before you signed it?
Anonymous Coward (OP)
User ID: 1284583
United States
04/26/2011 02:28 AM
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Re: Help: Direct TV Scam...They stole $1021 out of my bank acct...
i had this happen if you signed a contract with them they can legally do this even though it's crap but the only way i got around it was by closing my bank card down and claiming it was a fraudulent transaction to the bank card department.
 Quoting: Anonymous Coward 1196791


Which is making a false report which is a CRIME because you know you signed it and allowed them to take it.
 Quoting: Anonymous Coward 1343936


I didnt sign anything, EVER
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