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My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA

 
Anonymous Coward
User ID: 1211208
United States
10/09/2011 04:53 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
The last thing you want to "trust" today is a bank. Safety deposit boxes are now under new rules. They can be confiscated by the FEDs or the bank after a period of NON use.

Screw the bank and keep your valuables buried in the ground like their grand parents did after the crash of 29.
misanthropist

User ID: 1830575
Turkey
10/09/2011 04:56 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Do they have receipts on the savings bonds? If not they can contact the Treasury to locate the bonds and/or their status.
 Quoting: Anonymous Coward 1518815


+ 1

trace up the traceable.

if your parents got the box, they'd both remember,

then im sure they'd remember cashing anything in, they obviously dont have any items.

report it to your state authority's.

its more likely it was an employee than the bank.

the bank should be liable if thats the case,
they pay insurance for this type of thing.
Anonymous Coward
User ID: 2956153
United Kingdom
10/09/2011 04:57 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Hey op, sorry for being off topic - just wondering where your name comes from?

hf
Anonymous Coward
User ID: 1351486
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10/09/2011 04:57 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
I have heard, and read, many "horror" stories about this exact problem...so where is a good place other than ones home to store valuables, including cash and precious metals?? -is there anywhere??
Anonymous Coward
User ID: 1351486
United States
10/09/2011 04:59 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
I have heard, and read, many "horror" stories about this exact problem...so where is a good place other than ones home to store valuables, including cash and precious metals?? -is there anywhere??
 Quoting: exiled1





I might have to hit the road soon, and I need to store some items...and i really need to make sure they are there when I need them.


not really cool with the shawshank redemption plan, if you know what i mean...lol..that has many risks involved as well..
Coffee Can
User ID: 2183686
United States
10/09/2011 05:19 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
President Roosevelt had safety deposit boxes drilled and items confiscated in 1933

The Patriot Act allows for the same!!

Cache your Coins!!!
SnakeAirlines

User ID: 2690530
United States
10/09/2011 07:36 PM

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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Has anyone pointed out yet that no one at the bank can access a box without the keys that 'renter/lessee' of the box are given?

Without the Bank key, and the 'lessee' key, the box will have to be forced (usually drilling the lock)...
"Hold my cat while I bring in my tomato plant. That chemtrail looks like an earthquake chemtrail"

deanoZXT-07/20/2014 07:48 PM
Anonymous Coward
User ID: 2979339
Australia
10/09/2011 07:38 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
My parents had a safety deposit box with American Savings and Loan in Sacramento, which was purchased by Washington Mutual, which was purchased by Chase. They've had this box since 1980 or so and kept some gold and silver coins and some savings bonds that were gifts to them from older family members who have since passed on.

My parents had stopped receiving a bill for the safe deposit box and called the bank to inquire about that. They were told that they no longer had a safe deposit box with the bank because they had been into the bank and picked it up four years ago and that the manager had used his/her discretion to open it up for them without my parents' keys to the box. My parents are in their late 50s, so their memory isn't what it used to be, but they do not recall picking up the box. They no longer live in Sacramento so it would have been about a three hour trip to pick it up. Also, the bank cannot produce any proof they picked it up, and, most importantly, my parents still have the keys to the box.

I'm so upset for them. My parents are really good people who have worked so hard their whole lives and they don't have a lot of money. They weren't counting on this for retirement, but it would have really helped.

Their next steps are to escalate this within Chase to management above the branch level and see what they will do to help them. After that, if the bank isn't helpful, they're not sure what to do next

Anyone have any suggestions?
 Quoting: Fe-fi-fo-fana


get a lawyer, take them to court, the bank will have to pay

the legal fees if they did rip off the box
Anonymous Coward
User ID: 2979339
Australia
10/09/2011 07:40 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Has anyone pointed out yet that no one at the bank can access a box without the keys that 'renter/lessee' of the box are given?

Without the Bank key, and the 'lessee' key, the box will have to be forced (usually drilling the lock)...
 Quoting: SnakeAirlines


bank holds keys that can open it. you can get a copy if you

lose yours.
Anonymous Coward
User ID: 2979826
Canada
10/09/2011 07:44 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
WOWO scammers fer sher eh
Anonymous Coward
User ID: 2740579
United States
10/09/2011 07:48 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Has anyone pointed out yet that no one at the bank can access a box without the keys that 'renter/lessee' of the box are given?

Without the Bank key, and the 'lessee' key, the box will have to be forced (usually drilling the lock)...
 Quoting: SnakeAirlines


Yeah, I did

On page 1
Anonymous Coward
User ID: 1178814
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10/09/2011 07:54 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Since they still have their key, something's amiss. There's no way a bank would let them keep it, with a properly closed account.
 Quoting: Little Penguin


Yep, that key is the KEY to getting a judgement in your parent's favor. Make sure NOTHING happens to THAT and you will be better off for sure.
Anonymous Coward
User ID: 2949466
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10/09/2011 07:55 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Sounds like one of the parents got it and did not tell the other.
 Quoting: Frisco_Silver


Frisco, I'm with you on this...one of them took it, be it the Father or the Mother....or maybe the OP??

Not bank related but a fine example....
I work in Video surveillance...got a call once to "check the vid" on a parking lot where a woman's car had been stolen....got the details of appox time and location of the car in the lot....and bingo....a "snatch truck" rolls in and "repos" the car....seems the "Husband" wasn't telling the wife he was not paying the car payment...he was spending the money on a gambling addiction....
Anonymous Coward
User ID: 2690530
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10/09/2011 07:56 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Has anyone pointed out yet that no one at the bank can access a box without the keys that 'renter/lessee' of the box are given?

Without the Bank key, and the 'lessee' key, the box will have to be forced (usually drilling the lock)...
 Quoting: SnakeAirlines


bank holds keys that can open it. you can get a copy if you

lose yours.
 Quoting: Anonymous Coward 2979339


Not at any bank I do business with...

Right in the contracts it says that if the Lessee loses both keys, they will have to have the box forced (drilled), and the lessee is responsible for paying the locksmith...
SnakeAirlines

User ID: 2690530
United States
10/09/2011 08:02 PM

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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
Has anyone pointed out yet that no one at the bank can access a box without the keys that 'renter/lessee' of the box are given?

Without the Bank key, and the 'lessee' key, the box will have to be forced (usually drilling the lock)...
 Quoting: SnakeAirlines


Yeah, I did

On page 1
 Quoting: Anonymous Coward 2740579


Yes...I see now that you did indeed...

I apologize for not having read the thread before posting...

Mea Culpa


worship
"Hold my cat while I bring in my tomato plant. That chemtrail looks like an earthquake chemtrail"

deanoZXT-07/20/2014 07:48 PM
Anonymous Coward
User ID: 692708
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10/09/2011 08:42 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
It is stupid that people still trust banks after the fiasco of the Bailouts.

People are, as a group, idiots.

Whatever was in your parents box is gone, let it go, the only people who will win are the attorneys you pay and you will never get anything back.
VillaFi

User ID: 2960450
United States
10/09/2011 09:00 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA

I'm 58 and would certainly remember if I'd emptied and closed out a safe deposit box! It's kind of a big deal, especially with some cool old family treasures in there.

Since they still have their key, something's amiss. There's no way a bank would let them keep it, with a properly closed account.

Sorry I have no suggestions but here's a bump. hf
[/quote

I closed out my lock box - cuz i heard banks do this

if they go out - its becomes the govt - and even if there is a death and no POD - it goes to probate before they can even open it for family

you pay for the rental of the box once a year - do they have their paperwork or proof of paymts?

there would be a signature where your parents signed they picked up the contents, left the keys etc

I just did this not that long ago - had to give them the keys back and SIGN a BOOK

ask the bank where is the sign out book

verify that it was your parents signature

if they are lying - hire an attorney - but you HAVE to have some kind of proof- such as the paymts being made
seems odd you would still have keys
Im almost 60 and I can assure you I would remember for sure if I closed something out or not
VillaFi

User ID: 2960450
United States
10/09/2011 09:06 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA

I'm 58 and would certainly remember if I'd emptied and closed out a safe deposit box! It's kind of a big deal, especially with some cool old family treasures in there.

Since they still have their key, something's amiss. There's no way a bank would let them keep it, with a properly closed account.

Sorry I have no suggestions but here's a bump. hf
[/quote

I closed out my lock box - cuz i heard banks do this

if they go out - its becomes the govt - and even if there is a death and no POD - it goes to probate before they can even open it for family

you pay for the rental of the box once a year - do they have their paperwork or proof of paymts?

there would be a signature where your parents signed they picked up the contents, left the keys etc

I just did this not that long ago - had to give them the keys back and SIGN a BOOK

ask the bank where is the sign out book

verify that it was your parents signature

if they are lying - hire an attorney - but you HAVE to have some kind of proof- such as the paymts being made
seems odd you would still have keys
Im almost 60 and I can assure you I would remember for sure if I closed something out or not
 Quoting: Little Penguin


probably will be hearing more and more of this kinda of stuff happening

get your stuff out of the banks- lock boxes-- it only takes one dishonest person in the bank - who has access to the vault to rip you off
sure they have cameras yada yada

but what if its a bank MGR and he takes off and is fired and is long gone
most people dont have the money to chase down a possible crook
even if the bank has vids- they are also kinda of in the same boat

I just think its weird the govt has CONTROL over the bank if it goes out- and then who do you get your stuff back from?
you probably are just SOL

Last Edited by VillaFi on 10/09/2011 09:06 PM
Padraigin.fda@gmIl.co​m
User ID: 30001285
United States
12/15/2012 08:41 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
I am involved in a law suit with chase for the same reason. Can you contact me ?
Padraigin.fda@gmail.com
Anonymous Coward
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12/15/2012 08:50 PM
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Re: My parents' safe deposit box was ripped off by Chase Bank in Sacramento, CA
bump

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