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Optimum Cable and Sun Outages Notification

 
ShamansDream
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User ID: 820306
United States
02/28/2012 11:03 AM
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Optimum Cable and Sun Outages Notification
This is a bit odd.
Don't remember getting this last year.



Important Information About Your TV Service Due to Satellite Sun Outages

Twice a year, during the spring and fall, you may experience some degree of television interference due to a phenomenon known as "sun outages." This Q&A will help you understand what they are and how it will affect you.

What is a sun outage?

A sun outage is an interruption in satellite signals caused by interference from solar radiation. The interference is caused when the sun is in direct line with a communication satellite and the sun's radiation overwhelms the satellite signal.

How long do they last?

Interruption in TV service due to sun outages can last up to several minutes a day.

How do they affect watching TV?

During this time, you may experience interference with picture quality and sound when watching television. Sun outages do not affect internet or phone service.

When do they occur?

This spring, sun outages are expected to occur between February 29th and March 8th during the following times:

Date Day Start End
Feb. 29, 2012 Wednesday 9:24 AM 3:38 PM
March 1, 2012 Thursday 8:38 AM 4:56 PM
March 2, 2012 Friday 8:36 AM 4:57 PM
March 3, 2012 Saturday 8:35 AM 4:58 PM
March 4, 2012 Sunday 8:34 AM 4:58 PM
March 5, 2012 Monday 8:34 AM 4:58 PM
March 6, 2012 Tuesday 8:35 AM 4:57 PM
March 7, 2012 Wednesday 8:36 AM 4:56 PM
March 8, 2012 Thursday 4:25 PM 4:53 PM
psyoptics

User ID: 11578017
United States
02/28/2012 11:13 AM

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Re: Optimum Cable and Sun Outages Notification
i know i got one and posted it last night now half of the post said this is normal... normal or nor why this year this time warn us?
that is all i want to know why this time.
Thread: WOW I just got a solar warning for a week from my cable supplier!!!!!!!
a good video editor can make anyone say anything the editor wants.
AnathemaTNO

User ID: 1493993
United States
02/28/2012 11:16 AM
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Re: Optimum Cable and Sun Outages Notification
It. Happens. Every. Year.

Twice, in fact. This is the third or fourth post about this, and it's absolutely nothing to get worked up about. Sun outages are a common thing.
~Never attribute to malice that which is adequately explained by stupidity~
AnathemaTNO

User ID: 1493993
United States
02/28/2012 11:19 AM
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Re: Optimum Cable and Sun Outages Notification
i know i got one and posted it last night now half of the post said this is normal... normal or nor why this year this time warn us?
that is all i want to know why this time.
Thread: WOW I just got a solar warning for a week from my cable supplier!!!!!!!
 Quoting: psyoptics


Many cable companies or satellite providers did not have an email notification until this year. Most providers just placed a message on their inbound calls to inform customers that Sun Outages were happening.
~Never attribute to malice that which is adequately explained by stupidity~
psyoptics

User ID: 11578017
United States
02/28/2012 11:18 PM

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Re: Optimum Cable and Sun Outages Notification
the quetion still stand why this time. we have been using these sats for decades and have had this problem, so why now send out going e-mails. this was all teh talk on my block today. my whole neiborhood was confused by this.
i know it happens, but why go with the warning this spring?
is it to bring the calls for issues down...a marketing thing?
a good video editor can make anyone say anything the editor wants.
Anonymous Coward
User ID: 1379944
United States
02/28/2012 11:32 PM
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Re: Optimum Cable and Sun Outages Notification
...why is this all of the sudden surprising? I get these messages from DirecTV all of the time.

Is this something you all have never noticed before?
Anonymous Coward
User ID: 9907505
United States
02/28/2012 11:37 PM
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Re: Optimum Cable and Sun Outages Notification
Seems strange that they know its going to be spring & fall?

kind of like 'seasonal flu' eh?
psyoptics

User ID: 11578017
United States
02/29/2012 11:12 AM

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Re: Optimum Cable and Sun Outages Notification
...why is this all of the sudden surprising? I get these messages from DirecTV all of the time.

Is this something you all have never noticed before?
 Quoting: Roentgen®

the thing is i never got anything before even though i have had the problems for as long as i have had cable....
a good video editor can make anyone say anything the editor wants.





GLP