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CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers

 
cRoSS FiRe
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CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
Penney's plan evokes Apple's (AAPL) mostly cash-register free stores -- and that comes as little surprise: Johnson was the head of Apple Retail and is considered the mastermind behind its success. He left Apple in November to take the top spot at J.C. Penney.

Johnson, who has been in the headlines lately for Penney's radical, controversial -- and so far, unsuccessful -- strategy to eliminate most of its sales and coupons, is now looking to shake up the checkout experience in the chain's stores.

His plan is to eliminate cashiers, cash registers and checkout counters, replacing them with a patchwork of technology solutions, such as WiFi networks, mobile checkout, RFID (radio frequency identification) technology tracking systems for merchandise, as well as self-checkout options.

"The second is actually through an Apple store employee who will take your credit card and run it through their credit card scanner attached to an iPod Touch. The third, and in my opinion the most innovative, is you can actually check yourself out by pulling out your iPhone, opening the Apple Store Application, scanning the barcode of your product, and then paying through your iTunes account," he says. "This is the future of retail checkout."


[link to www.dailyfinance.com]



And there you have it.

No iTunes account, no iPhone, no J.C. Penney for you in 2014! goaway

Last Edited by cRoSS FiRe on 07/27/2012 09:44 AM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
hope they enjoy their bankruptcy

they just lost my business
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
This will bite them in the ass.

I am sure I'm not the only Luddite who shuns 'smartphones' and debit/credit cards.

If I cannot purchase in person with cash or barter, I do not purchase.
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
how will the illegal drug trade work in a cashless world?
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
Don't know about anywhere else, but here, only middle-aged to older shop at JCP.
I like some of their stuff, but I always shop online.

Anyway, I don't think the typical JCP customer here is ready for/capable of/going to accept this.
Maybe somewhere else.

Unless they're considering a revamp to appeal to younger shoppers, I just don't see how it's gonna fly.
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
hope they enjoy their bankruptcy

they just lost my business
 Quoting: Anonymous Coward 20654954


But... but... but... the money they save will be put to use on customer service!

(that was sarcasm btw)
"Nothing is as far away as one minute ago." --Jim Bishop

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It's DO:OM o'clock. WAKE UP!
cRoSS FiRe (OP)

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
Don't know about anywhere else, but here, only middle-aged to older shop at JCP.
I like some of their stuff, but I always shop online.

Anyway, I don't think the typical JCP customer here is ready for/capable of/going to accept this.
Maybe somewhere else.

Unless they're considering a revamp to appeal to younger shoppers, I just don't see how it's gonna fly.
 Quoting: Anonymous Coward 9718093


This is from the Time article:

Some shoppers, though, can’t see how they’re getting a good deal if there are no coupons or dramatic markdowns. Likewise, it may be hard to convince shoppers that they’ll be better off without a checkout area. Many customers are likely to view the concept of a store without a checkout area with skepticism, if not annoyance, perhaps even hostility.

Then again, perhaps even more customers — younger ones who embrace technology, who hate checkout lines, and who could be loyal shoppers for decades to come — will love the idea.


[link to moneyland.time.com]


Here's my guess. Because of the "convenience" factor, combined with the naivette of youth, they will jump all over this (if Penney starts selling better quality merchandise).

It's do-able.

Last Edited by cRoSS FiRe on 07/27/2012 10:10 AM
"Nothing is as far away as one minute ago." --Jim Bishop

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I'm just wondering when even their most loyal customers are driven away, and they are on the verge of having to close half or more of their stores will Johnson go the Obama way and say his plans worked?
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
This will bite them in the ass.

I am sure I'm not the only Luddite who shuns 'smartphones' and debit/credit cards.

If I cannot purchase in person with cash or barter, I do not purchase.
 Quoting: wisc_natureboy


I'm split on whether or not this will shoot the company in the proverbial foot.

I like your new avatar. :)
"Nothing is as far away as one minute ago." --Jim Bishop

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cRoSS FiRe (OP)

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I'm just wondering when even their most loyal customers are driven away, and they are on the verge of having to close half or more of their stores will Johnson go the Obama way and say his plans worked?
 Quoting: Anonymous Coward 19129589


Only if Penney gets a slice of stimulus.

With this current administration, everything is opposite.
"Nothing is as far away as one minute ago." --Jim Bishop

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
Bye Penney. Nice knowing ya!
***Earth was once considered to be flat. Anything is possible.***
Austin Millbarge

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07/27/2012 10:21 AM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
His plan is to eliminate cashiers, cash registers and checkout counters, replacing them with a patchwork of technology solutions, such as WiFi networks, mobile checkout, RFID (radio frequency identification) technology tracking systems for merchandise, as well as self-checkout
 Quoting: cRoSS FiRe


Like that stuff is secure. :)
Shoplifting JUST GOT A WHOLE LOT EASIER at J.C. Penney's.

Remember the self checkouts at WALMART?
LOFL the Self-Checkout lanes in WalMarts are ALL SHUT DOWN
in the stores near where I live.

It's a Joke.

cool2
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers

GREAT minds talk about IDEAS
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
how will the illegal drug trade work in a cashless world?
 Quoting: Anonymous Coward 10857458


How will the wetbacks eat?

Well, I guess there is an up side to this after all...
With freedom comes responsibility.

Heterosexual pride!

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I don't shop there but if I did I would still shop there after this.


It would be like the apple stores. The sales associates carry a modified iPhone where you can check out. No waiting in line to check out. If you want to use cash there is a Register in the back for cash transactions.


So you can still use cash. And in my opinion the shopping in an apple store is much more convenient and less stressful than shopping anywhere else.


I do however think that this is a last ditch effort by JCP to not go under.



One problem I see with this is most people when shopping for clothes will pick 2-3 pairs of jeans for example. Then decide on one. That is not he case with apple stores.


So it might almost force people to buy something they didn't want and then return it because they would buy it before thinking about it. This might bite them in the ass.
cRoSS FiRe (OP)

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
His plan is to eliminate cashiers, cash registers and checkout counters, replacing them with a patchwork of technology solutions, such as WiFi networks, mobile checkout, RFID (radio frequency identification) technology tracking systems for merchandise, as well as self-checkout
 Quoting: cRoSS FiRe


Like that stuff is secure. :)
Shoplifting JUST GOT A WHOLE LOT EASIER at J.C. Penney's.

Remember the self checkouts at WALMART?
LOFL the Self-Checkout lanes in WalMarts are ALL SHUT DOWN
in the stores near where I live.

It's a Joke.

cool2
 Quoting: Austin Millbarge


How does this make shoplifting easier?

The self-checkouts at WalMart utilize the same scanning tech that the cashiers use, but without the hiccups.

Many, many retail stores and malls on the international scene have already implemented this technology.

It's not as fail as you think.
"Nothing is as far away as one minute ago." --Jim Bishop

:gameizovar:

It's DO:OM o'clock. WAKE UP!
cRoSS FiRe (OP)

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07/27/2012 10:37 AM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I don't shop there but if I did I would still shop there after this.


It would be like the apple stores. The sales associates carry a modified iPhone where you can check out. No waiting in line to check out. If you want to use cash there is a Register in the back for cash transactions.


So you can still use cash. And in my opinion the shopping in an apple store is much more convenient and less stressful than shopping anywhere else.


I do however think that this is a last ditch effort by JCP to not go under.



One problem I see with this is most people when shopping for clothes will pick 2-3 pairs of jeans for example. Then decide on one. That is not he case with apple stores.


So it might almost force people to buy something they didn't want and then return it because they would buy it before thinking about it. This might bite them in the ass.
 Quoting: Anonymous Coward 17177008


In bold. My jury is still out on that. I want to know more about the likely connection between Johnson & JCP. I want to know... why JCP.
"Nothing is as far away as one minute ago." --Jim Bishop

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I refuse to use the self-checkout lines at the grocery store.

Cashiers need jobs, computers do not.
Mr.A+
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wisc_natureboy
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We all breathe the same air.
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07/27/2012 10:42 AM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
hope they enjoy their bankruptcy

they just lost my business
 Quoting: Anonymous Coward 20654954


yep, they've lost my business also....
cRoSS FiRe (OP)

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07/27/2012 10:43 AM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I refuse to use the self-checkout lines at the grocery store.

Cashiers need jobs, computers do not.
 Quoting: wisc_natureboy


^^that^^ is why I won't conform.
"Nothing is as far away as one minute ago." --Jim Bishop

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It's DO:OM o'clock. WAKE UP!
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I agree with most of the other posters. JCP's recent strategies will result in the death of what WAS a good store. I just want to know which will bite the dust first: Sears or JCP? Any opinions?

The traditional retail shopping experience is just getting worse and worse. I am an early retiree, part of the group who used to make up a good part of the mall's business (too much leisure time); and I rarely go to the mall any more.

In fact, here in the Denver metro area, there is only one major mall that seems to be doing fine (Park Meadows in the affluent south metro area). Most of the other malls in metro Denver seem to be almost deserted much of the time.

More stores going out of business will just add to unemployment. All in all, the state of "traditional" retail is a REAL shame.
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
It is easy to see how this works in a high tech slow traffic invironment. JC Penney's is a department store in a mall for crying out loud. There is no way they will be able to make that work. Way too many completely non-tech items and non tech customers for that to work.
"God forbid we should ever be 20 years without such a rebellion. The people cannot be all, & always, well informed... If they remain quiet under such misconceptions it is a lethargy, the forerunner of death to the public liberty... Let them take arms... What signify a few lives lost in a century or two? The tree of liberty must be refreshed from time to time with the blood of patriots & tyrants. " - Thomas Jefferson in 1787
cRoSS FiRe (OP)

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I agree with most of the other posters. JCP's recent strategies will result in the death of what WAS a good store. I just want to know which will bite the dust first: Sears or JCP? Any opinions?

The traditional retail shopping experience is just getting worse and worse. I am an early retiree, part of the group who used to make up a good part of the mall's business (too much leisure time); and I rarely go to the mall any more.

In fact, here in the Denver metro area, there is only one major mall that seems to be doing fine (Park Meadows in the affluent south metro area). Most of the other malls in metro Denver seem to be almost deserted much of the time.

More stores going out of business will just add to unemployment. All in all, the state of "traditional" retail is a REAL shame.
 Quoting: Anonymous Coward 3810253


Sears might be safe for awhile, because of the automotive side of things?

I hope, anyway. I like their warranties. Just got a new battery a couple days ago.
"Nothing is as far away as one minute ago." --Jim Bishop

:gameizovar:

It's DO:OM o'clock. WAKE UP!
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07/27/2012 11:28 AM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
This will bite them in the ass.

I am sure I'm not the only Luddite who shuns 'smartphones' and debit/credit cards.

If I cannot purchase in person with cash or barter, I do not purchase.
 Quoting: wisc_natureboy


Do you own a car or still get around town on horseback?
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07/27/2012 11:32 AM

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
Penney's plan evokes Apple's (AAPL) mostly cash-register free stores -- and that comes as little surprise: Johnson was the head of Apple Retail and is considered the mastermind behind its success. He left Apple in November to take the top spot at J.C. Penney.

Johnson, who has been in the headlines lately for Penney's radical, controversial -- and so far, unsuccessful -- strategy to eliminate most of its sales and coupons, is now looking to shake up the checkout experience in the chain's stores.

His plan is to eliminate cashiers, cash registers and checkout counters, replacing them with a patchwork of technology solutions, such as WiFi networks, mobile checkout, RFID (radio frequency identification) technology tracking systems for merchandise, as well as self-checkout options.

"The second is actually through an Apple store employee who will take your credit card and run it through their credit card scanner attached to an iPod Touch. The third, and in my opinion the most innovative, is you can actually check yourself out by pulling out your iPhone, opening the Apple Store Application, scanning the barcode of your product, and then paying through your iTunes account," he says. "This is the future of retail checkout."


[link to www.dailyfinance.com]



And there you have it.

No iTunes account, no iPhone, no J.C. Penney for you in 2014! goaway
 Quoting: cRoSS FiRe


Well I am certainly glad Penny's has nothing to offer that I need or desire. Unfortunately it will be the wave of the future.
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07/27/2012 11:42 AM

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
bump

Penneyless at Penney's
cRoSS FiRe (OP)

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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
Penney's plan evokes Apple's (AAPL) mostly cash-register free stores -- and that comes as little surprise: Johnson was the head of Apple Retail and is considered the mastermind behind its success. He left Apple in November to take the top spot at J.C. Penney.

Johnson, who has been in the headlines lately for Penney's radical, controversial -- and so far, unsuccessful -- strategy to eliminate most of its sales and coupons, is now looking to shake up the checkout experience in the chain's stores.

His plan is to eliminate cashiers, cash registers and checkout counters, replacing them with a patchwork of technology solutions, such as WiFi networks, mobile checkout, RFID (radio frequency identification) technology tracking systems for merchandise, as well as self-checkout options.

"The second is actually through an Apple store employee who will take your credit card and run it through their credit card scanner attached to an iPod Touch. The third, and in my opinion the most innovative, is you can actually check yourself out by pulling out your iPhone, opening the Apple Store Application, scanning the barcode of your product, and then paying through your iTunes account," he says. "This is the future of retail checkout."


[link to www.dailyfinance.com]



And there you have it.

No iTunes account, no iPhone, no J.C. Penney for you in 2014! goaway
 Quoting: cRoSS FiRe


Well I am certainly glad Penny's has nothing to offer that I need or desire. Unfortunately it will be the wave of the future.
 Quoting: FubarMan


The tech is already in place. I'm just not getting why JCP is the retailer of choice. It seems like a poor choice to highlight wireless purchases. But yeah, it is the wave, and I think it's going to be a quick mover.
"Nothing is as far away as one minute ago." --Jim Bishop

:gameizovar:

It's DO:OM o'clock. WAKE UP!
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
I refuse to use the self-checkout lines at the grocery store.

Cashiers need jobs, computers do not.
 Quoting: wisc_natureboy


I agree. More to the point, I don't save any money by doing the work myself, so the cashiers can do it. That's partly what I pay for.
Austin Millbarge

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07/27/2012 12:01 PM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
His plan is to eliminate cashiers, cash registers and checkout counters, replacing them with a patchwork of technology solutions, such as WiFi networks, mobile checkout, RFID (radio frequency identification) technology tracking systems for merchandise, as well as self-checkout
 Quoting: cRoSS FiRe


Like that stuff is secure. :)
Shoplifting JUST GOT A WHOLE LOT EASIER at J.C. Penney's.

Remember the self checkouts at WALMART?
LOFL the Self-Checkout lanes in WalMarts are ALL SHUT DOWN
in the stores near where I live.

It's a Joke.

cool2
 Quoting: Austin Millbarge


How does this make shoplifting easier?

The self-checkouts at WalMart utilize the same scanning tech that the cashiers use, but without the hiccups.

Many, many retail stores and malls on the international scene have already implemented this technology.

It's not as fail as you think.
 Quoting: cRoSS FiRe


I Do agree with you, but BUT BY ACCIDENT, after using a self-checkout, and I will state I was in a hurry, when I got to my car, there were items in my cart that were not bagged. They were covered by the bagged items.

NOW, If a less-than-honest person were going to attempt this this on purpose I'm sure they would succeed more than not.

WI-FI is not as secure as you may think and you can easily
use google to find discussions on this topic.

RFID can be defeated and confused. Again you can use google to find discussions on this topic.

I don't claim to be an expert, but I do read forums like slashdot.net where people who do know about security discuss these sort of issues. That's the beauty of the internet, you can go to where people really discuss things and eavesdrop.

Imagine how fun would it be to clone the RFID tags that Walmart uses to keep track of merchandise and stick them on other merchandise?

Or for that matter, the sticky alarm tags, you know the ones
that have to be demagnetized at the register? Stick them on shopping carts in a inconspicuous place. The alarm would go off all day.

I'd RATHER pay higher prices to keep checkout people employed. I like to have human contact and communication
when I'm out and about doing things. WalMart et al does not care about anything except maximized shareholder profit.
Anonymous Coward
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07/27/2012 12:05 PM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
And when they make all this digital techno mumbo crap mandatory, I'll be spending as little as possible.
TTX8K82

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07/27/2012 09:15 PM
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Re: CASHLESS SOCIETY update -- J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
bump



Last year, Louisiana passed a law making it illegal to use cash a garage sails.

The CEO of VISA said we would b a cashless society in 5 years.

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