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Windows 7/PC issues

 
Anonymous Coward
User ID: 1129585
Canada
09/17/2012 01:55 PM
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Windows 7/PC issues
I had a virus a month ago and I decided just this last weekend to remove it. I installed Kaspersky and it failed telling me I had a virus and I needed to install their Virus removal team first. I did and it found a trojan/virus and told me I needed to reboot to remove them.

I rebooted and got my first blue screen of death. I restarted pc and it kept freezing at start up logo. I decided to use the first option, which was repair and it system restored it to previous day state and it worked. Then i rebooted a few times over next few hours and was fine until I did it one more time and same issue.

I formatted/reinstalled windows 7 and this time my pc would randomly reboot and give me same blue screen and only windows startup repair would fix it. Yesterday it worked fine throughout the day, playing Max Payne 3 and all and shut it down at end of night and then issue arose again this morning. Can't get into Windows normal. Just hang/freezes on Start Windows logo and repair just hangs during loading.

What is causing this and how can I get back in my OS? Safemode does not work as it freezes there too. Is this software or hardware related? This only started happening after I tried removing that virus.. But it cant be related to this because I have formatted/reinstalled windows 7 twice.

The last time the Startup repair worked, half way during the "Attempting repairs" process, I got a blue screen of death there too which said something like Executive system... or System executive.. I don't remember to be honest.
bvndy

User ID: 22365385
United States
09/17/2012 02:01 PM
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Re: Windows 7/PC issues
sounds like a rootkit.
Your harddrive has a "root" directory, a virus in that
cannot be removed, you need to replace the entire harddrive.
Sony got into trouble several years back, their C.D'S
would install a rootkit on your computer, destroyed
quite a few.
Wish I had better news, you know now why I cuss hackers
and wish them all to hell.
Formatting your harddrive does not erase anything, btw,
just the table of contents
You can ignore the consequences of
your actions, but you cannot ignore
the RESULTS of the consequences of your actions

Ayn Rand
Waterbug

User ID: 1295673
United States
09/17/2012 02:03 PM
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Re: Windows 7/PC issues
Sounds like boot error.
Nyarlathotep75

User ID: 9636450
United States
09/17/2012 02:04 PM
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Re: Windows 7/PC issues
I work for an IT company and we handle PC viruses almost every day...

I can tell you, that just running 1 program like Kapersky, is not going to fix it for you.

It can take numerous programs, and hours upon hours of bench work. I would suggest either going one of the popular IT websites like Overclock.net... or take your Computer in to a shop and have a professional handle it for you, because if you don't know what you're doing, you're likely only going to just make it 10 times worse, and you run the risk of corrupting your Windows installation to beyond the point of repair, meaning iy would have to be completely wiped off, your drive formatted, and reinstalled from scratch... and now you can not back up or save any of your data because there is the ultimate risk that the Virus will have infected some of it, and as soon as you restore your precious music files, document files, picture files, etc.... then... BAM... you got the virus again, and you're back to score one...

Stop screw with it yourself.

Take to a shop and have a professional deal with it... and no, I do not mean take it to a GEEK SQUAD... fricking McDonald's of the IT industry. Find a locally owned and operated IT company whose business it is to build custom computers for local businesses, and ask them if they can fix it for you.
Psalm 90:4 .. 2 Peter 3:8
1 Day to God, is 1000 years on Earth.

Do the Math, Genesis was the Neolithic Revolution!

The 7 "Days" of Creation (including His 1 Day of Rest) were actually 7000 years, add that to the current 6000 Years of the Hebrew Calender dating Genesis to the Present, and you have 12,000 - 14,000 years! Right smack in the middle of the Neolithic Revolution, when the "Homo Sapien" species learned how to... "grow a brain"!
________________________________________________

If George W. Bush was supposed to be Cthulhu...
Then Barack Hussein Obama is the spittin image of Nyarlathotep!
Behold! The Crawling Chaos! Nephren Ka! The Black Pharaoh!

Cthulhu is the High Priest of Azathoth. The high Priest spreads "the word" and prepares "the way", and introduces the religion...
Nyarlathotep is the Harbinger of Azathoth... the Harbinger heralds the imminent arrival of Azathoth!
Azathoth is the insane blind god in the Center of Chaos!

So guess whats coming next...

Behold America running blindly into Chaos! Azathoth comes!
Nyarlathotep75

User ID: 9636450
United States
09/17/2012 02:05 PM
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Re: Windows 7/PC issues
sounds like a rootkit.
Your harddrive has a "root" directory, a virus in that
cannot be removed, you need to replace the entire harddrive.

Sony got into trouble several years back, their C.D'S
would install a rootkit on your computer, destroyed
quite a few.
Wish I had better news, you know now why I cuss hackers
and wish them all to hell.
Formatting your harddrive does not erase anything, btw,
just the table of contents

 Quoting: bvndy



Not TRUE.

Rootkits CAN be removed, and removed easily... IF it is done right, and done with the right software.

My company does it almost every day, but it can take hours to dig it all out and fix any data corruption it might have caused.

Formatting the hard Drive DOES wipe it clean and erase all Data, depending on the type of format operation used. The most common and typical format does erase everything.

Windows however does offer a "quick format" option that it typically does when installing or reinstalling.

Think of it this way...

You have some wallpaper thats all ugly and moldy, you want to get rid of it, so what do you do? You tear it down, clean the wall and repair any mold damage... then prep the wall and put up new wallpaper, right?

Windows version of a quick format, just slaps a new sheet of wall paper up over the old one... no tearing down of the old, no fixing of any damage... just slap up a new sheet. Its just covering up the problems until they find a way to creep back to the surface once more...

To get around this, there is a more complete format that wipes everything clean.

Last Edited by Nyarlathotep75 on 09/17/2012 02:10 PM
Psalm 90:4 .. 2 Peter 3:8
1 Day to God, is 1000 years on Earth.

Do the Math, Genesis was the Neolithic Revolution!

The 7 "Days" of Creation (including His 1 Day of Rest) were actually 7000 years, add that to the current 6000 Years of the Hebrew Calender dating Genesis to the Present, and you have 12,000 - 14,000 years! Right smack in the middle of the Neolithic Revolution, when the "Homo Sapien" species learned how to... "grow a brain"!
________________________________________________

If George W. Bush was supposed to be Cthulhu...
Then Barack Hussein Obama is the spittin image of Nyarlathotep!
Behold! The Crawling Chaos! Nephren Ka! The Black Pharaoh!

Cthulhu is the High Priest of Azathoth. The high Priest spreads "the word" and prepares "the way", and introduces the religion...
Nyarlathotep is the Harbinger of Azathoth... the Harbinger heralds the imminent arrival of Azathoth!
Azathoth is the insane blind god in the Center of Chaos!

So guess whats coming next...

Behold America running blindly into Chaos! Azathoth comes!
lightchild_uk
Waiting for IT

User ID: 22695992
United Kingdom
09/17/2012 02:05 PM

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Re: Windows 7/PC issues
1. Is it a PC or laptop?
2. Are you sure you completely formatted before reloading Windows 7
3. Have you now got Anti Virus software?
4. Have you done a full scan?
5. Have you installed all the updates and made sure you have the correct drivers?
6. How old is the hard disk? and it is noisy?
7. Does the PC sometimes hang for a few seconds with the disk light on?
Anonymous Coward
User ID: 22162470
United States
09/17/2012 02:09 PM
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Re: Windows 7/PC issues
Does it crash when you are playing that game ?

Sounds like maybe you have a conflict between the video card and the mother board. You said you reinstalled 7 fresh right ? Thats why I say this. Do you have another video card to try it with to see if this may be your problem ? If you do - make sure you uninstall the old card drivers
Anonymous Coward (OP)
User ID: 1129585
Canada
09/17/2012 02:10 PM
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Re: Windows 7/PC issues
Nothing was wrong with it last night. I turned it and all was good now it just freezes on startup and startup repair.
Anonymous Coward
User ID: 10372663
United States
09/17/2012 02:13 PM
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Re: Windows 7/PC issues
Step away from the keyboard you don't have a CLUE as to what your doing!!!!

You were surfing without virus protection? OR were you relying on the win7 protection? If so AAAAAHAHAHAHAHAHA!!!!!

Zonealarm is your friend a nice combo of firewall and virus protection (not the free one!)

Go back to your first restore point not the latest then when it comes up DO NOT blow it off and start playing video games!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Immediately down load the free ZA or avg and scan and remove then download GMER (free) and run it (it may take awhile) and remove anything offensive (removal is manual).

Then go PURCHASE a good firewall and virus protection!!!

This problem has nothing to do with win 7 other than your stupidity!!!!!!! When you restore the virus/trojan is still on your hdd so just restoring the OS doesn't fix it.



LEMME guess you've also got it over clocked?
Nyarlathotep75

User ID: 9636450
United States
09/17/2012 02:14 PM
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Re: Windows 7/PC issues
What is causing this and how can I get back in my OS? Safemode does not work as it freezes there too. Is this software or hardware related? This only started happening after I tried removing that virus.. But it cant be related to this because I have formatted/reinstalled windows 7 twice.

The last time the Startup repair worked, half way during the "Attempting repairs" process, I got a blue screen of death there too which said something like Executive system... or System executive.. I don't remember to be honest.
 Quoting: Anonymous Coward 1129585


This to me sounds like your attempts at self-diagnosis and self-repair has ALREADY lead to further data corruption of key files needed for Window's operation.

You really need to seek out a local computer repair shop for this one.

You could spend days and days, trying to resolve it yourself, and end up wasting your money on potential options... when a local PC repair shop could have you back up and running within 24 - 48 hours, probably at half the cost you might invest into it yourself...
Psalm 90:4 .. 2 Peter 3:8
1 Day to God, is 1000 years on Earth.

Do the Math, Genesis was the Neolithic Revolution!

The 7 "Days" of Creation (including His 1 Day of Rest) were actually 7000 years, add that to the current 6000 Years of the Hebrew Calender dating Genesis to the Present, and you have 12,000 - 14,000 years! Right smack in the middle of the Neolithic Revolution, when the "Homo Sapien" species learned how to... "grow a brain"!
________________________________________________

If George W. Bush was supposed to be Cthulhu...
Then Barack Hussein Obama is the spittin image of Nyarlathotep!
Behold! The Crawling Chaos! Nephren Ka! The Black Pharaoh!

Cthulhu is the High Priest of Azathoth. The high Priest spreads "the word" and prepares "the way", and introduces the religion...
Nyarlathotep is the Harbinger of Azathoth... the Harbinger heralds the imminent arrival of Azathoth!
Azathoth is the insane blind god in the Center of Chaos!

So guess whats coming next...

Behold America running blindly into Chaos! Azathoth comes!
Anonymous Coward
User ID: 22162470
United States
09/17/2012 02:15 PM
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Re: Windows 7/PC issues
Does it crash when you are playing that game ?

Sounds like maybe you have a conflict between the video card and the mother board. You said you reinstalled 7 fresh right ? Thats why I say this. Do you have another video card to try it with to see if this may be your problem ? If you do - make sure you uninstall the old card drivers
 Quoting: Anonymous Coward 22162470


Either this or you have a bad RAM sector check your RAM !
Anonymous Coward
User ID: 23944921
United States
09/17/2012 02:15 PM
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Re: Windows 7/PC issues
Download the Kaspersky rescue disk ISO and burn a CD. Boot to that and scan your hard drive.

Download the AVG rescue disk and do the same thing.

You won't be able to remove the infections while Windows is running.
Anonymous Coward
User ID: 22162470
United States
09/17/2012 02:17 PM
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Re: Windows 7/PC issues
What is causing this and how can I get back in my OS? Safemode does not work as it freezes there too. Is this software or hardware related? This only started happening after I tried removing that virus.. But it cant be related to this because I have formatted/reinstalled windows 7 twice.

The last time the Startup repair worked, half way during the "Attempting repairs" process, I got a blue screen of death there too which said something like Executive system... or System executive.. I don't remember to be honest.
 Quoting: Anonymous Coward 1129585


This to me sounds like your attempts at self-diagnosis and self-repair has ALREADY lead to further data corruption of key files needed for Window's operation.

You really need to seek out a local computer repair shop for this one.

You could spend days and days, trying to resolve it yourself, and end up wasting your money on potential options... when a local PC repair shop could have you back up and running within 24 - 48 hours, probably at half the cost you might invest into it yourself...
 Quoting: Nyarlathotep75


Shut up man.................I have "NEVER" taken a computer to a repair shop. I have repaired 100's of machines.
Its not like brain surgery Bro. Computer repair people think they are pure genius (so they can chrge and arm and a leg) as its not that hard to fix a computer.
Nyarlathotep75

User ID: 9636450
United States
09/17/2012 02:19 PM
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Re: Windows 7/PC issues
Nothing was wrong with it last night. I turned it and all was good now it just freezes on startup and startup repair.
 Quoting: Anonymous Coward 1129585


Nothing was wrong with my girlfriends computer Friday night...

Then Saturday morning... BAM.. she's got a virus with a rootkit. I had it fixed and repaired by Sunday afternoon using my companies resources.

The virus came from a wikia website that had a Walkthrough she was reading for a raid she and her friends were doing in Guild Wars 2 the previous night...

Also some viruses infect your computer but do not reveal themselves until a certain time, they're sometimes coded with a timer, it creeps onto your computer but it does nothing until a few days later, a week later, a month later... coded like this to make it harder to track down where it came from.
Psalm 90:4 .. 2 Peter 3:8
1 Day to God, is 1000 years on Earth.

Do the Math, Genesis was the Neolithic Revolution!

The 7 "Days" of Creation (including His 1 Day of Rest) were actually 7000 years, add that to the current 6000 Years of the Hebrew Calender dating Genesis to the Present, and you have 12,000 - 14,000 years! Right smack in the middle of the Neolithic Revolution, when the "Homo Sapien" species learned how to... "grow a brain"!
________________________________________________

If George W. Bush was supposed to be Cthulhu...
Then Barack Hussein Obama is the spittin image of Nyarlathotep!
Behold! The Crawling Chaos! Nephren Ka! The Black Pharaoh!

Cthulhu is the High Priest of Azathoth. The high Priest spreads "the word" and prepares "the way", and introduces the religion...
Nyarlathotep is the Harbinger of Azathoth... the Harbinger heralds the imminent arrival of Azathoth!
Azathoth is the insane blind god in the Center of Chaos!

So guess whats coming next...

Behold America running blindly into Chaos! Azathoth comes!
Saratonin

User ID: 6418504
United States
09/17/2012 02:19 PM
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Re: Windows 7/PC issues
Possible causes:

1 - Dead hard drive
2 - Corrupt OS
3 - Bad Windows update

Use your WINDOWS 7 disk to run a full repair, should be fine.

- Sara
My Blog - [link to blog.emergencyoutdoors.com]
Online Survival Store - [link to www.emergencyoutdoors.com]
Heirloom (Non-GMO) Survival Seeds - [link to www.emergencyoutdoors.com]
Anonymous Coward
User ID: 22162470
United States
09/17/2012 02:22 PM
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Re: Windows 7/PC issues
OP if it's a virus or error code this utility will fix it. It's called "combo fix" and it's free.
The poster above says you cant fix windows unless its not running. Combo fix stops the service thats running and fixes your problem.

Free download site !
[link to www.combofix.org]
Anonymous Coward
User ID: 554016
United States
09/17/2012 02:23 PM
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Re: Windows 7/PC issues
I had a brand new machine act very similar.

I didnt have a virus, but win7 would freeze on bootup everytime.

I spent 4 hours on the phone with tech support and after running multiple diagnostics on the drive we found it to be bad. The built in dell diagnostics didnt find anything wrong with the drive, but the tech guy had be download an advanced tool that did find the problem.
Anonymous Coward
User ID: 554016
United States
09/17/2012 02:24 PM
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Re: Windows 7/PC issues
I had a brand new machine act very similar.

I didnt have a virus, but win7 would freeze on bootup everytime.

I spent 4 hours on the phone with tech support and after running multiple diagnostics on the drive we found it to be bad. The built in dell diagnostics didnt find anything wrong with the drive, but the tech guy had be download an advanced tool that did find the problem.
 Quoting: Anonymous Coward 554016


Dell sent me a new drive and I havnt had a problem since.
Nyarlathotep75

User ID: 9636450
United States
09/17/2012 02:24 PM
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Re: Windows 7/PC issues
What is causing this and how can I get back in my OS? Safemode does not work as it freezes there too. Is this software or hardware related? This only started happening after I tried removing that virus.. But it cant be related to this because I have formatted/reinstalled windows 7 twice.

The last time the Startup repair worked, half way during the "Attempting repairs" process, I got a blue screen of death there too which said something like Executive system... or System executive.. I don't remember to be honest.
 Quoting: Anonymous Coward 1129585


This to me sounds like your attempts at self-diagnosis and self-repair has ALREADY lead to further data corruption of key files needed for Window's operation.

You really need to seek out a local computer repair shop for this one.

You could spend days and days, trying to resolve it yourself, and end up wasting your money on potential options... when a local PC repair shop could have you back up and running within 24 - 48 hours, probably at half the cost you might invest into it yourself...
 Quoting: Nyarlathotep75


Shut up man.................I have "NEVER" taken a computer to a repair shop. I have repaired 100's of machines.
Its not like brain surgery Bro. Computer repair people think they are pure genius (so they can chrge and arm and a leg) as its not that hard to fix a computer.
 Quoting: Anonymous Coward 22162470



Not true man..

We do not charge an "arm and leg" for our services like the "Geek Squad" does...

In fact, many of our clients go to places like the Geek Squad first, and THEN they came to US when the so called Geek Squad screws up their computer even more!

My company happens to have the cheapest rates in town, we only charge about $90 for flat rate repair that includes software/virus repair... while everyone else in town charges around $200 for the same service...

$200 is an arm and leg...

But when your main clients are big Real Estate agencies, and Universities, Lawyers, Doctors, etc... then $90 is a bargain to them and they prefer to use us.

Oh and no...

I am not a genius, nor will I ever claim to be one.
Psalm 90:4 .. 2 Peter 3:8
1 Day to God, is 1000 years on Earth.

Do the Math, Genesis was the Neolithic Revolution!

The 7 "Days" of Creation (including His 1 Day of Rest) were actually 7000 years, add that to the current 6000 Years of the Hebrew Calender dating Genesis to the Present, and you have 12,000 - 14,000 years! Right smack in the middle of the Neolithic Revolution, when the "Homo Sapien" species learned how to... "grow a brain"!
________________________________________________

If George W. Bush was supposed to be Cthulhu...
Then Barack Hussein Obama is the spittin image of Nyarlathotep!
Behold! The Crawling Chaos! Nephren Ka! The Black Pharaoh!

Cthulhu is the High Priest of Azathoth. The high Priest spreads "the word" and prepares "the way", and introduces the religion...
Nyarlathotep is the Harbinger of Azathoth... the Harbinger heralds the imminent arrival of Azathoth!
Azathoth is the insane blind god in the Center of Chaos!

So guess whats coming next...

Behold America running blindly into Chaos! Azathoth comes!
Anonymous Coward
User ID: 22162470
United States
09/17/2012 02:27 PM
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Re: Windows 7/PC issues
What is causing this and how can I get back in my OS? Safemode does not work as it freezes there too. Is this software or hardware related? This only started happening after I tried removing that virus.. But it cant be related to this because I have formatted/reinstalled windows 7 twice.

The last time the Startup repair worked, half way during the "Attempting repairs" process, I got a blue screen of death there too which said something like Executive system... or System executive.. I don't remember to be honest.
 Quoting: Anonymous Coward 1129585


This to me sounds like your attempts at self-diagnosis and self-repair has ALREADY lead to further data corruption of key files needed for Window's operation.

You really need to seek out a local computer repair shop for this one.

You could spend days and days, trying to resolve it yourself, and end up wasting your money on potential options... when a local PC repair shop could have you back up and running within 24 - 48 hours, probably at half the cost you might invest into it yourself...
 Quoting: Nyarlathotep75


Shut up man.................I have "NEVER" taken a computer to a repair shop. I have repaired 100's of machines.
Its not like brain surgery Bro. Computer repair people think they are pure genius (so they can chrge and arm and a leg) as its not that hard to fix a computer.
 Quoting: Anonymous Coward 22162470



Not true man..

We do not charge an "arm and leg" for our services like the "Geek Squad" does...

In fact, many of our clients go to places like the Geek Squad first, and THEN they came to US when the so called Geek Squad screws up their computer even more!

My company happens to have the cheapest rates in town, we only charge about $90 for flat rate repair that includes software/virus repair... while everyone else in town charges around $200 for the same service...

$200 is an arm and leg...

But when your main clients are big Real Estate agencies, and Universities, Lawyers, Doctors, etc... then $90 is a bargain to them and they prefer to use us.

Oh and no...

I am not a genius, nor will I ever claim to be one.
 Quoting: Nyarlathotep75


No comment on Combo-fix Hu ? That utility will fix 99.5% of problems for everyone "before" they have to bring it to a shop to repair !! (any software/OS problems/virus/Rootkit)

What do you say about Combofix ?
[link to www.combofix.org]
Nyarlathotep75

User ID: 9636450
United States
09/17/2012 02:31 PM
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Re: Windows 7/PC issues
...


This to me sounds like your attempts at self-diagnosis and self-repair has ALREADY lead to further data corruption of key files needed for Window's operation.

You really need to seek out a local computer repair shop for this one.

You could spend days and days, trying to resolve it yourself, and end up wasting your money on potential options... when a local PC repair shop could have you back up and running within 24 - 48 hours, probably at half the cost you might invest into it yourself...
 Quoting: Nyarlathotep75


Shut up man.................I have "NEVER" taken a computer to a repair shop. I have repaired 100's of machines.
Its not like brain surgery Bro. Computer repair people think they are pure genius (so they can chrge and arm and a leg) as its not that hard to fix a computer.
 Quoting: Anonymous Coward 22162470



Not true man..

We do not charge an "arm and leg" for our services like the "Geek Squad" does...

In fact, many of our clients go to places like the Geek Squad first, and THEN they came to US when the so called Geek Squad screws up their computer even more!

My company happens to have the cheapest rates in town, we only charge about $90 for flat rate repair that includes software/virus repair... while everyone else in town charges around $200 for the same service...

$200 is an arm and leg...

But when your main clients are big Real Estate agencies, and Universities, Lawyers, Doctors, etc... then $90 is a bargain to them and they prefer to use us.

Oh and no...

I am not a genius, nor will I ever claim to be one.
 Quoting: Nyarlathotep75


No comment on Combo-fix Hu ? That utility will fix 99.5% of problems for everyone "before" they have to bring it to a shop to repair !! (any software/OS problems/virus/Rootkit)

What do you say about Combofix ?
[link to www.combofix.org]
 Quoting: Anonymous Coward 22162470


Guess ya don't read very well then bro... I already posted my comments on this above your post here.. and yes it is a very good program, but it still will not resolve 100% of the issues, which you stated yourself in your post. In fact I would say it won't even resolve 99.5% of the issues...

Most viruses can still take hours and hours of repair work to be absolute 100% sure that its fixed.
Psalm 90:4 .. 2 Peter 3:8
1 Day to God, is 1000 years on Earth.

Do the Math, Genesis was the Neolithic Revolution!

The 7 "Days" of Creation (including His 1 Day of Rest) were actually 7000 years, add that to the current 6000 Years of the Hebrew Calender dating Genesis to the Present, and you have 12,000 - 14,000 years! Right smack in the middle of the Neolithic Revolution, when the "Homo Sapien" species learned how to... "grow a brain"!
________________________________________________

If George W. Bush was supposed to be Cthulhu...
Then Barack Hussein Obama is the spittin image of Nyarlathotep!
Behold! The Crawling Chaos! Nephren Ka! The Black Pharaoh!

Cthulhu is the High Priest of Azathoth. The high Priest spreads "the word" and prepares "the way", and introduces the religion...
Nyarlathotep is the Harbinger of Azathoth... the Harbinger heralds the imminent arrival of Azathoth!
Azathoth is the insane blind god in the Center of Chaos!

So guess whats coming next...

Behold America running blindly into Chaos! Azathoth comes!
Anonymous Coward
User ID: 17987702
United States
09/17/2012 02:32 PM
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Re: Windows 7/PC issues
Nyarlathotep75

User ID: 9636450
United States
09/17/2012 02:50 PM
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Re: Windows 7/PC issues
About, 99.5% of the population, WOULD, rather pay someone else to fix it for them... most of those are blonde twits (no offense to any blondes here) who work in real estate who call us up and ask us the stupidest questions like why can't they open their .DOC files in Photoshop... /rolls eyes
 Quoting: Nyarlathotep75


Oh and, this is typically the result of said blonde (again no offense to any blondes out there! :D ) contracting a virus on their computer that changes their File Associations so different files are looking for the wrong applications to open them.. and yes we actually did have a lady in a real estate company that uses our services, one of their Agents called us up last week crying "end of the world" because .DOC spreadsheet that she opens in Excel normally was now saying it required Photoshop to open and to 'go here NOW to download photoshop!!" and so she thought the file actually needed Photoshop to open, and clicked on the link and totally fubared her computer...

First off...

.DOC file in Excel, and then actually believing a .Doc file needs Photoshop?

See they don't know what programs they use to open their files in the first place...

I had another lady come in to our office last week, asking if we can fix her computer, I asked her what version of Windows she had; specifically asked her if she was using XP, Vista, or 7...

Her answer?

"I don't know, like it says Office 2010 when it boots up. It's Office 2010... are you going to delete my daughters pictures?"

Yea, thats what I deal with everyday almost, and there are WAY more people out there in the world like that, compared to us IT professionals..

So I will be the first to apologize to the OP here, as I see someone posting on a Conspiracy Forum about their computer issues, and my first assumption is that this is a person who doesn't know what they're doing...

Its entirely possible they do...

But to be safe, I'm going to advise them to try a different website like overclock.net like I did in my first post, because thats a website where more IT people hang out compared to a website like GLP...

Last Edited by Nyarlathotep75 on 09/17/2012 02:52 PM
Psalm 90:4 .. 2 Peter 3:8
1 Day to God, is 1000 years on Earth.

Do the Math, Genesis was the Neolithic Revolution!

The 7 "Days" of Creation (including His 1 Day of Rest) were actually 7000 years, add that to the current 6000 Years of the Hebrew Calender dating Genesis to the Present, and you have 12,000 - 14,000 years! Right smack in the middle of the Neolithic Revolution, when the "Homo Sapien" species learned how to... "grow a brain"!
________________________________________________

If George W. Bush was supposed to be Cthulhu...
Then Barack Hussein Obama is the spittin image of Nyarlathotep!
Behold! The Crawling Chaos! Nephren Ka! The Black Pharaoh!

Cthulhu is the High Priest of Azathoth. The high Priest spreads "the word" and prepares "the way", and introduces the religion...
Nyarlathotep is the Harbinger of Azathoth... the Harbinger heralds the imminent arrival of Azathoth!
Azathoth is the insane blind god in the Center of Chaos!

So guess whats coming next...

Behold America running blindly into Chaos! Azathoth comes!
Anonymous Coward
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Puerto Rico
09/17/2012 03:10 PM
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Re: Windows 7/PC issues
this may be a dying hard drive. i would bye a new hardrive
(could be done as low as $50.00 or so) and install windows
on it. THEN you could slave the old hard drive and mess with
it as a slave drive.

other option is to boot to cd/flash and low level format the
old drive with software from the drive's manu. website.
a low level format writes 0's from beginning of drive
to end.

about $50.00 solves the problem with a new drive though.
Anonymous Coward
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Australia
09/17/2012 05:38 PM
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Re: Windows 7/PC issues
Simple: Failure is not an option, it comes bundled with Windows


nanni2
bumfluff
User ID: 23775235
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09/17/2012 05:45 PM
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Re: Windows 7/PC issues
Get a MAC it won't get fucked by viruses
Anonymous Coward
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Germany
09/17/2012 05:50 PM
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Re: Windows 7/PC issues
Did you install win7 from scratch ? Or did you just overinstall.

To keep all on disk.

If it was just overinstalled it could be still the same virus.

Else i would say it´s a Hardware error.

Try a Linux cd like ubuntu, it has a option to run as standalone system without changing you harddisk from the CD/DVD.

If you still expirience lockups or reboots with a linux disk or it produces a kernel panic, then it´s Hardware.

Else wipe the hole hdd just remove partitions.

When in the win 7 instaler disk remove everything from harddrive.

Create a new partition with the size 100mb.

Click this partition choose enlarge, enlarge it to the complete disk cpacity ( usualy a nuber of MB is shown just accept it) dont format this new partition, just click on it, windows 7 should know you choose this new partition for the system.

Now windows will move to the next screen and format the disc and write all files to it doing a new clean install.

And you have no backup partition left where windows can store crap etc. just the one you created. If you did it right you should just have one for the hole disk.

And if it where a software error it should be gone, else it´s hardware and you have to start sorting out what causes it, can be bad ram, PSU, bad Motherboard, Rams would be my 1st guess.

But i cant tell cause i dont know your system specs.
Anonymous Coward
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Canada
09/17/2012 05:52 PM
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Re: Windows 7/PC issues
[link to www.dban.org]

wipe your drive with this, then reinstall windows.
Anonymous Coward
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Germany
09/17/2012 05:53 PM
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Re: Windows 7/PC issues
Get a MAC it won't get fucked by viruses
 Quoting: bumfluff 23775235


cruise
Anonymous Coward (OP)
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Canada
09/18/2012 11:25 AM
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Re: Windows 7/PC issues
Found the issue. Ran HP diagnostics and everything passed until the hard drive test. My entire PC kept freezing at 76% during the HD test, so I went out and bought a new HD and voila! Everything is working flawlessly again! :) Thank you all for your help!
Anonymous Coward
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Sweden
09/18/2012 11:45 AM
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Re: Windows 7/PC issues
Windows 7 64 bit is NOT all that hard to keep virus-free, if you use even a little common sense on the net.

The only time I got a virus, was when I downloaded a supposed "Flash Player update" off a free porn site!
hiding





GLP