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ConsumerWatch: Stores Requiring ID, Tracking To Prevent Repeated Returns

 
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User ID: 1373078
United States
11/21/2012 12:06 AM

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ConsumerWatch: Stores Requiring ID, Tracking To Prevent Repeated Returns
Some stores are using a centralized database to keep track of people requesting refunds.

If you are one who frequently returns purchases, you may end up on a list that will not allow you to return anymore.

ConsumerWatch: Stores Requiring ID, Tracking To Prevent Repeated Returns

SAN FRANCISCO (CBS 5) – When you make a return this holiday season you may have to hand over more than just your receipt, as retailers try to prevent repeated returns.

“I was required to provide them a copy of my driver’s license, where they actually took the information and scanned it into their database,” said a shopper who asked to be identified only as Leslie.

Leslie told the sales associate at The Children’s Place that she was uncomfortable handing over her ID just to make an exchange, but she was told that the requirement is corporate policy.

In fact, according to the National Retail Federation, 62 percent of retailers have a similar policy. Among those who demand ID for returns are The Finish Line, Home Depot, Target and more.

Return items too frequently, and you may lose your right to bring back your purchases anywhere.


Read more here:

[link to sanfrancisco.cbslocal.com]
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Anonymous Coward
User ID: 27973872
United States
11/21/2012 12:18 AM
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Re: ConsumerWatch: Stores Requiring ID, Tracking To Prevent Repeated Returns
Then don't shop there. EASY PEASY.

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