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This is driving me CRAZY...

 
Anonymous Coward
User ID: 1148772
United States
11/28/2012 07:43 PM
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This is driving me CRAZY...
I have a multifunction Canon MP620 printer. I just updated my drivers from Vista to Windows 7. I can scan using a USB cable... but am unable to scan using wireless. Every other function works wirelessly except scanning. Anybody got any ideas what's going on here???
AFGW
User ID: 21140569
United States
11/28/2012 07:45 PM
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Re: This is driving me CRAZY...
VISTA
AFGW
User ID: 21140569
United States
11/28/2012 07:48 PM
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Re: This is driving me CRAZY...
It may be an menu option with the scanner, or your router may just not want to cooperate or that these things are incompatible...I'm in no way an IT guy...so this post is probably useless. sorry.

Did you try starting up your wireless again, or restart your computer...?
Anonymous Coward (OP)
User ID: 1148772
United States
11/28/2012 07:53 PM
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Re: This is driving me CRAZY...
It may be an menu option with the scanner, or your router may just not want to cooperate or that these things are incompatible...I'm in no way an IT guy...so this post is probably useless. sorry.

Did you try starting up your wireless again, or restart your computer...?
 Quoting: AFGW 21140569


Yeah... nothing I try is working. Very frustrating.
Anonymous Coward (OP)
User ID: 1148772
United States
11/28/2012 08:01 PM
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Re: This is driving me CRAZY...
VISTA
 Quoting: AFGW 21140569


The original drivers were set up for Vista on my Older PC. Bought a new laptop (Windows 7 64 bit) and updated my drivers. Now wireless scanning doesn't work. It does with a USB cable, though.
matt2k

User ID: 28671469
India
11/28/2012 08:20 PM
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Re: This is driving me CRAZY...
I believe the culprit is there are separate settings for USB scanning vs. network scanning.
Try locating the icon for Canon IJ Network Scanning Utility.
and select your printer.

Once you will get that changed,hopefully it will work fine.

yoda
Anonymous Coward (OP)
User ID: 1148772
United States
11/28/2012 08:25 PM
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Re: This is driving me CRAZY...
I believe the culprit is there are separate settings for USB scanning vs. network scanning.
Try locating the icon for Canon IJ Network Scanning Utility.
and select your printer.

Once you will get that changed,hopefully it will work fine.

yoda
 Quoting: matt2k


I will try that. Thank you for the suggestion. hf

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