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Hooray for Alienware! (Don't buy these computers)

 
Anonymous Coward
User ID: 18813265
Australia
12/10/2012 11:22 AM
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Re: Hooray for Alienware! (Don't buy these computers)
Everything to do with aliens is complete bullshit.
 Quoting: Anonymous Coward 29553743


Lol ^^this^^
Blitz the storm-striker

User ID: 29516333
Canada
12/10/2012 11:24 AM
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Re: Hooray for Alienware! (Don't buy these computers)
Alienware M15X has shit the bed on me a half dozen times in a year and a half since I got it. Was working fine last night, woke up today to turn it on, nothing. NO power whatsoever.

This is perfect, considering I have a half-finished filmscore I need to complete and the computer is just dead. I just lost about a years worth of work - I should have backed everything up.

Don't get Alienware, they shit the bed if you sneeze the wrong way. The customer service sucks and tells you something different every time you call. You drop $3000 on one of these computers and the cocksuckers can't even take 10 minutes out of their day to try and troubleshoot for you if you're out of warranty. So much for customer service. A fucking multi-billion dollar company needs MORE MONEY to help me after I've dropped several grand on their touchy products?

Fuck it, I hope 12/21/12 is the fucking end. Let it all burn. Anyone got any clue on what might be the problem? I'd like some assistance in rectifying this issue before I literally hang myself.
 Quoting: Anonymous Coward 26764444


dude ive had one since 2004 and that motherfucker is still alive & clicking...with minor upgrades here/there. it blows away the 6 others i have.
 Quoting: Phennommennonn


maybe that's because your so cold hearted... it keeps it running cool! :P

hehehe. just kidding. just in case.
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Anonymous Coward (OP)
User ID: 26764444
United States
12/10/2012 11:24 AM
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Re: Hooray for Alienware! (Don't buy these computers)
[link to www.newegg.com]

Problem solved ;)
 Quoting: Anonymous Coward 29550310


That isn't solving the problem at all, asshat, I already have a hard-drive. I don't back everything up every day, because I don't expect a computer that costs over a grand to shit the bed over absolutely nothing.
Anonymous Coward
User ID: 135178
United States
12/10/2012 11:26 AM
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Re: Hooray for Alienware! (Don't buy these computers)
Alienware's gone downhill in the last few years, especially after Dell took them over.

I got an Asus and have had no problems.
 Quoting: Leslie Zevo


I bought HP my whole life. Bought an ASUS for the first time last year with an I7 and it would constantly freeze. took it back got another and this one will still freeze up t the point where you can't do anything or recover, but not as often. plus other annoyances. NEVER AGAIN for ASUS
Anonymous Coward (OP)
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United States
12/10/2012 11:28 AM
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Re: Hooray for Alienware! (Don't buy these computers)
Now you know why you should have gone Mac
 Quoting: Anonymous Coward 29077765


and pay the apple tax... PFFFT.

you people never learn.

Get a 1 year old high performance Lenovo, Acer or Dell.

You can get those "Brand new" for much lower price on Best buy liquidation centers. Even staples sometimes.


Avoid using laptops on your legs, the fans can not pull air in or out. This cause the machine to rapidly overheat.
 Quoting: Blitz the storm-striker


PFFFFFFT my ass

If you are working in pro audio the only close to professional answer is Mac

That alienware crap is for dumb assed gamers.


No doubt you bought the unit thinking is would work well for film scoring and you would not need as much outboard but you learned the hard way that the platform itself will not survive the heavy taxing of the processor and video card.

Why anyone would even attempt to score on a laptop as a main controller is beyond me.
 Quoting: Anonymous Coward 29077765


I'm a "dumb-assed gamer" and have a number of PC games. Which is why I figured, "Hey, this computer that supposedly can handle the most resource-heavy PC games certainly can handle my 100+ track filmscores!" And usually it DID work pretty well.

Why I went with a LAPTOP, as opposed to a TOWER is because I PLAY LIVE MUSIC TOO. I don't JUST film-score. I perform live, and the best way to do that is with a....GASP....laptop!

I have grown up on PCs, I'm so used to Windows going over to Mac seems unnecessary.
Anonymous Coward
User ID: 29077765
United States
12/10/2012 11:28 AM
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Re: Hooray for Alienware! (Don't buy these computers)
[link to www.newegg.com]

Problem solved ;)
 Quoting: Anonymous Coward 29550310


That isn't solving the problem at all, asshat, I already have a hard-drive. I don't back everything up every day, because I don't expect a computer that costs over a grand to shit the bed over absolutely nothing.
 Quoting: Anonymous Coward 26764444


So you just figured you could spend a grand and get half a mil performance and reliability?

Pro audio and video costs money and takes expertise.

Maybe you should look into some consulting with people who deal with it.

If a guy has graduated from Full Sail RUN LIKE HELL

He will get you where you are now.
Anonymous Coward
User ID: 29077765
United States
12/10/2012 11:31 AM
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Re: Hooray for Alienware! (Don't buy these computers)
Now you know why you should have gone Mac
 Quoting: Anonymous Coward 29077765


and pay the apple tax... PFFFT.

you people never learn.

Get a 1 year old high performance Lenovo, Acer or Dell.

You can get those "Brand new" for much lower price on Best buy liquidation centers. Even staples sometimes.


Avoid using laptops on your legs, the fans can not pull air in or out. This cause the machine to rapidly overheat.
 Quoting: Blitz the storm-striker


PFFFFFFT my ass

If you are working in pro audio the only close to professional answer is Mac

That alienware crap is for dumb assed gamers.


No doubt you bought the unit thinking is would work well for film scoring and you would not need as much outboard but you learned the hard way that the platform itself will not survive the heavy taxing of the processor and video card.

Why anyone would even attempt to score on a laptop as a main controller is beyond me.
 Quoting: Anonymous Coward 29077765


I'm a "dumb-assed gamer" and have a number of PC games. Which is why I figured, "Hey, this computer that supposedly can handle the most resource-heavy PC games certainly can handle my 100+ track filmscores!" And usually it DID work pretty well.

Why I went with a LAPTOP, as opposed to a TOWER is because I PLAY LIVE MUSIC TOO. I don't JUST film-score. I perform live, and the best way to do that is with a....GASP....laptop!

I have grown up on PCs, I'm so used to Windows going over to Mac seems unnecessary.
 Quoting: Anonymous Coward 26764444


Never mind.

Suffer you dolt.

1rof1

I bet you don't even maintain and clean the fucking thing out.

Look into eMachines
Anonymous Coward (OP)
User ID: 26764444
United States
12/10/2012 11:33 AM
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Re: Hooray for Alienware! (Don't buy these computers)
Tech support finally called back. And here we go! ;)


will update in a little bit
Anonymous Coward
User ID: 29533000
United Kingdom
12/10/2012 11:36 AM
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Re: Hooray for Alienware! (Don't buy these computers)
prolly about all you can do is remove the battery, press power with it unplugged for 30 secs then reinsert battery. If it powers up your all good, if not its either the psu dead or the mohterboard on the laptop. Knowing the aliens wares *i repair laptops for work* its going to be the motherboard. Dell have had a lot of issues with these.
Abi ~

User ID: 25045778
United States
12/10/2012 11:37 AM

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Re: Hooray for Alienware! (Don't buy these computers)
buy the parts and build one yourself... noob
 Quoting: Anonymous Coward 976158


^^my 16 year old son did that...awesome computer...he amazes me...super quick speed and no problems...
You accept the love you think you deserve~~~

Love cannot live where there is no trust~~~

Truth has no temperature~~~
Beachbums

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Ecuador
12/10/2012 11:44 AM

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Re: Hooray for Alienware! (Don't buy these computers)
Never buy a Computer from Tiger Direct or Comp USA, I have bought a Toshiba, Dell and HP from them-that all went bad after 6 months, which really sucks because I live in S America, and have to fly back and try to get them fixed in the 2 weeks that I am there, and that has never happened, so then I have to buy another to bring back here. Computers are 2-3 times more expensive here than the states. I have Never had a problem with compters I bought at Best Buy.
"Life is tough, it's tougher if you are stupid." - John Wayne

I can write AND read cursive.
Abi ~

User ID: 25045778
United States
12/10/2012 11:46 AM

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Re: Hooray for Alienware! (Don't buy these computers)
Alienware's gone downhill in the last few years, especially after Dell took them over.

I got an Asus and have had no problems.
 Quoting: Leslie Zevo


I bought HP my whole life. Bought an ASUS for the first time last year with an I7 and it would constantly freeze. took it back got another and this one will still freeze up t the point where you can't do anything or recover, but not as often. plus other annoyances. NEVER AGAIN for ASUS
 Quoting: Anonymous Coward 135178


HP are overpriced and overloaded with crap...lots of problems with those...not user friendly for those who are clueless..

ASUS are pretty much 50/50 I would not touch one, but some people swear by them and many businesses have went to them...

I(laugh if you will) am a Toshiba person. Have 4 laptops in the household ranging from 1-4 years old...every Christmas I buy a new one and give the old one to my children..no problems.. for the money, it is a very dependable brand...user friendly..I maintain it properly and remove all the crap I do not want or need...

My bf, bless his heart, is one of those people who can freeze up a new computer in no time....no matter the brand.

sometimes, it is user error...just sayin..

You accept the love you think you deserve~~~

Love cannot live where there is no trust~~~

Truth has no temperature~~~
PhennommennonnModerator
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12/10/2012 11:49 AM

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Re: Hooray for Alienware! (Don't buy these computers)
Alienware M15X has shit the bed on me a half dozen times in a year and a half since I got it. Was working fine last night, woke up today to turn it on, nothing. NO power whatsoever.

This is perfect, considering I have a half-finished filmscore I need to complete and the computer is just dead. I just lost about a years worth of work - I should have backed everything up.

Don't get Alienware, they shit the bed if you sneeze the wrong way. The customer service sucks and tells you something different every time you call. You drop $3000 on one of these computers and the cocksuckers can't even take 10 minutes out of their day to try and troubleshoot for you if you're out of warranty. So much for customer service. A fucking multi-billion dollar company needs MORE MONEY to help me after I've dropped several grand on their touchy products?

Fuck it, I hope 12/21/12 is the fucking end. Let it all burn. Anyone got any clue on what might be the problem? I'd like some assistance in rectifying this issue before I literally hang myself.
 Quoting: Anonymous Coward 26764444


dude ive had one since 2004 and that motherfucker is still alive & clicking...with minor upgrades here/there. it blows away the 6 others i have.
 Quoting: Phennommennonn


maybe that's because your so cold hearted... it keeps it running cool! :P

hehehe. just kidding. just in case.
 Quoting: Blitz the storm-striker


lol seriously, no joke. thats the best fkn machine ive ever had.

i wont part with it.
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Dead Man Talking

User ID: 29550948
United States
12/10/2012 11:52 AM
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Re: Hooray for Alienware! (Don't buy these computers)
Remove the hard drive and put it in a USB case. That will give you acess to your files. Been there done that.
Defj@m

User ID: 7058546
United Kingdom
12/10/2012 11:56 AM
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Re: Hooray for Alienware! (Don't buy these computers)
My m14x is still going strong 2 years on with 10 hours use per day. Just because yours has gone to shit doesn't mean they all are. Its the same generalisation mentally that will write off an entire group of people based on the actions of one.

Shit breaks down sometimes. Deal with it and stop crying about computer problems on a conspiracy forum.
When you do things right people won't be sure you've done anything at all
Anonymous Coward
User ID: 29077765
United States
12/10/2012 11:57 AM
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Re: Hooray for Alienware! (Don't buy these computers)
Remove the hard drive and put it in a USB case. That will give you acess to your files. Been there done that.
 Quoting: Dead Man Talking


No no he says he didn't "save" the files.....

How the fuck he was able to keep the sessions open when powering on and off is astonishing.

This guy is some kind of unique individual.

He is so amazing he keeps everything on one laptop and uses it for everything.

I bet he just needs his windows antivirus 2012 updated.

1rof1
S0L4RN1GHTM4R3

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United States
12/10/2012 12:02 PM

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Re: Hooray for Alienware! (Don't buy these computers)
Alienware M15X has shit the bed on me a half dozen times in a year and a half since I got it. Was working fine last night, woke up today to turn it on, nothing. NO power whatsoever.

This is perfect, considering I have a half-finished filmscore I need to complete and the computer is just dead. I just lost about a years worth of work - I should have backed everything up.

Don't get Alienware, they shit the bed if you sneeze the wrong way. The customer service sucks and tells you something different every time you call. You drop $3000 on one of these computers and the cocksuckers can't even take 10 minutes out of their day to try and troubleshoot for you if you're out of warranty. So much for customer service. A fucking multi-billion dollar company needs MORE MONEY to help me after I've dropped several grand on their touchy products?

Fuck it, I hope 12/21/12 is the fucking end. Let it all burn. Anyone got any clue on what might be the problem? I'd like some assistance in rectifying this issue before I literally hang myself.
 Quoting: Anonymous Coward 26764444


Well, I can't believe nobody mentioned the fact you can easily recover all your work.

Simply pop the HDD from the alienware, into another pc, and boot up a Linux live disk, such as ubuntu. Copy any files you want to an external hdd, or a usb, then transfer onto another pc you can use.

Problem solved.

As for alienware, they're still the best in gaming laptops, just because you received a bad laptop, or possibly used it irresponsibly, doesn't make them a bad company.
"Those who make peaceful revolution impossible will make violent revolution inevitable."

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Abi ~

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United States
12/10/2012 12:08 PM

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Re: Hooray for Alienware! (Don't buy these computers)
Alienware M15X has shit the bed on me a half dozen times in a year and a half since I got it. Was working fine last night, woke up today to turn it on, nothing. NO power whatsoever.

This is perfect, considering I have a half-finished filmscore I need to complete and the computer is just dead. I just lost about a years worth of work - I should have backed everything up.

Don't get Alienware, they shit the bed if you sneeze the wrong way. The customer service sucks and tells you something different every time you call. You drop $3000 on one of these computers and the cocksuckers can't even take 10 minutes out of their day to try and troubleshoot for you if you're out of warranty. So much for customer service. A fucking multi-billion dollar company needs MORE MONEY to help me after I've dropped several grand on their touchy products?

Fuck it, I hope 12/21/12 is the fucking end. Let it all burn. Anyone got any clue on what might be the problem? I'd like some assistance in rectifying this issue before I literally hang myself.
 Quoting: Anonymous Coward 26764444


dude ive had one since 2004 and that motherfucker is still alive & clicking...with minor upgrades here/there. it blows away the 6 others i have.
 Quoting: Phennommennonn


maybe that's because your so cold hearted... it keeps it running cool! :P

hehehe. just kidding. just in case.
 Quoting: Blitz the storm-striker


lol seriously, no joke. thats the best fkn machine ive ever had.

i wont part with it.
 Quoting: Phennommennonn


alienware used to be awesome! Probably why yours still works...dell ruined it ;(
You accept the love you think you deserve~~~

Love cannot live where there is no trust~~~

Truth has no temperature~~~
Anonymous Coward (OP)
User ID: 26764444
United States
12/10/2012 12:09 PM
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Re: Hooray for Alienware! (Don't buy these computers)
I was being irrational; Alienware aren't terrible, even if the computer has shit the bed on me 6 times it still is pretty damn spiffy when it is actually working. Got the thing back up and running, smoked a bowl, have since calmed down and realigned my jimmies.

Computer withdrawal is arguably the most powerful jimmie rustler in modern day society.

Got the thing back up and running.
5a 5a 5a 5a 5a

I WILL say this though - out-of-warranty tech support is FAR MORE HELPFUL than the regular service number. The Out-Of-Warranty people helped me out right away - their first suggestion worked right off the bat. The other people transferred me, told me to buy a new warranty, or that I'd have to send in the computer...

I knew it was either completely fried, or an easy fix. And the fix was extremely simple, thankfully. (Remove battery - remove power source - drain power by holding in power button) Usually I mask my jackassery with a bit o' trolling, but I'm not gonna today. I was being irrational, but I am extremely grateful the thing is back up and running. Gonna get back to what I'm actually good at - making crazy music. Thanks for all the words of wisdom, advice, and insults. 5a 5a 5a 5a 5a
Anonymous Coward (OP)
User ID: 26764444
United States
12/10/2012 12:12 PM
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Re: Hooray for Alienware! (Don't buy these computers)
prolly about all you can do is remove the battery, press power with it unplugged for 30 secs then reinsert battery.
 Quoting: Anonymous Coward 29533000


I wish you had been the first reply. 0_0 That's all I needed to do.

But with all said and done, the past 3 hours of hectic rage (I have a deadline to meet) was kind of warranted. I needed a good reality check and slap in the face. Everyone needs to be served the occasional piece of humble-pie.

Ranting mode disengaged rant
Abi ~

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12/10/2012 12:13 PM

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Re: Hooray for Alienware! (Don't buy these computers)
I was being irrational; Alienware aren't terrible, even if the computer has shit the bed on me 6 times it still is pretty damn spiffy when it is actually working. Got the thing back up and running, smoked a bowl, have since calmed down and realigned my jimmies.

Computer withdrawal is arguably the most powerful jimmie rustler in modern day society.

Got the thing back up and running.
5a 5a 5a 5a 5a

I WILL say this though - out-of-warranty tech support is FAR MORE HELPFUL than the regular service number. The Out-Of-Warranty people helped me out right away - their first suggestion worked right off the bat. The other people transferred me, told me to buy a new warranty, or that I'd have to send in the computer...

I knew it was either completely fried, or an easy fix. And the fix was extremely simple, thankfully. (Remove battery - remove power source - drain power by holding in power button) Usually I mask my jackassery with a bit o' trolling, but I'm not gonna today. I was being irrational, but I am extremely grateful the thing is back up and running. Gonna get back to what I'm actually good at - making crazy music. Thanks for all the words of wisdom, advice, and insults. 5a 5a 5a 5a 5a
 Quoting: Anonymous Coward 26764444



hf
You accept the love you think you deserve~~~

Love cannot live where there is no trust~~~

Truth has no temperature~~~
Level0
User ID: 29555207
United Kingdom
12/10/2012 12:14 PM
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Re: Hooray for Alienware! (Don't buy these computers)
I'm worked with computers for 20 years and had all sorts of issues with Alienware. I used to build my own custom pc's, over clock etc..

3 years ago I bought a mac and haven't had a single problem, not even an app crash yet. The time machine software does constant backups so I never have to worry about data loss.

I'm a pro writer now but still do a lot of photo, video editing and music creation. Even my macbook Air can comfortably handle live audio in Logic.

I know there's a lot of Apple haters but having used and rebuilt every possible PC and OS available I've never had a computer as reliable as an Apple. Having said that,I'm no fanboy, my Samsung Galaxy Note absolutely batters my old iPhone 4s in every conceivable way
Anonymous Coward
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12/10/2012 12:14 PM
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Re: Hooray for Alienware! (Don't buy these computers)
Update you windows 2012 antivirus though

you don't want this to become a regular thing

blink
Zombietard

User ID: 27257544
Argentina
12/10/2012 12:17 PM
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Re: Hooray for Alienware! (Don't buy these computers)
- I should have backed everything up.


 Quoting: Anonymous Coward 26764444

This!!! ^ It doesn´t matter if you have the latest, state of the art Vulcan high-end laptop, always back everything up. And double if it is work. It just takes a sec to copy to a pendrive.
lightchild_uk

User ID: 29540542
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12/10/2012 12:17 PM
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Re: Hooray for Alienware! (Don't buy these computers)
OP I am very pleased you are working again.

BUT Please get an external hard disk and a large memory stick, open a drop box account.

Back you whole hard disk to the external drive using something like Acronis True Image or Symantec Ghost.

Back up your data to the flash drive and drop box.
Anonymous Coward
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12/10/2012 12:18 PM
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Re: Hooray for Alienware! (Don't buy these computers)
It won't even turn on. Its not the power source, that is still lit up. The power button has no effect, it's like overnight the thing just stopped working.


INTERESTING TO NOTE:

I hit "Hibernate," and the computer turned itself back on out of hibernate. I shut it down, and unplugged it from the power source to give it a rest, if you will. So for the first time, the computer wasn't charging overnight.

But that has no relevance to why it won't turn on - the power source being plugged in right now means it should work no matter what.

Something fried while the computer was just sitting there. This has happened to me at least 6 time, as I was saying - this shit always breaks
 Quoting: Anonymous Coward 26764444


Flash your cmos and you should be ok.
Anonymous Coward
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United Kingdom
12/10/2012 12:19 PM
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Re: Hooray for Alienware! (Don't buy these computers)
Alienware M15X has shit the bed on me a half dozen times in a year and a half since I got it. Was working fine last night, woke up today to turn it on, nothing. NO power whatsoever.

This is perfect, considering I have a half-finished filmscore I need to complete and the computer is just dead. I just lost about a years worth of work - I should have backed everything up.

Don't get Alienware, they shit the bed if you sneeze the wrong way. The customer service sucks and tells you something different every time you call. You drop $3000 on one of these computers and the cocksuckers can't even take 10 minutes out of their day to try and troubleshoot for you if you're out of warranty. So much for customer service. A fucking multi-billion dollar company needs MORE MONEY to help me after I've dropped several grand on their touchy products?

Fuck it, I hope 12/21/12 is the fucking end. Let it all burn. Anyone got any clue on what might be the problem? I'd like some assistance in rectifying this issue before I literally hang myself.
 Quoting: Anonymous Coward 26764444


sounds like the PSU is faulty or busted shouldnt be too expensive to get replaced.

if it was the HDD or any other components you should still be able to boot up just to see a bunch of blue screen errors

your data is most likely safe. dont give up on life just yet.
Anonymous Coward
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12/10/2012 12:22 PM
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Re: Hooray for Alienware! (Don't buy these computers)

It won't even turn on. Its not the power source, that is still lit up. The power button has no effect, it's like overnight the thing just stopped working.


INTERESTING TO NOTE:

I hit "Hibernate," and the computer turned itself back on out of hibernate. I shut it down, and unplugged it from the power source to give it a rest, if you will. So for the first time, the computer wasn't charging overnight.

But that has no relevance to why it won't turn on - the power source being plugged in right now means it should work no matter what.

Something fried while the computer was just sitting there. This has happened to me at least 6 time, as I was saying - this shit always breaks
 Quoting: Anonymous Coward 26764444


is there a little picture of a Moon on one of the keyboard keys? if so try alt+that key or FN+ that key ctrl+ or any other combo
Anonymous Coward
User ID: 27205820
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12/10/2012 12:24 PM
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Re: Hooray for Alienware! (Don't buy these computers)
Alienware is overpriced and bullshit. They went down hill. That is probably because greed. Dell is down right dog shit anymore, really.
Anonymous Coward
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12/10/2012 12:29 PM
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Re: Hooray for Alienware! (Don't buy these computers)
It won't even turn on. Its not the power source, that is still lit up. The power button has no effect, it's like overnight the thing just stopped working.


INTERESTING TO NOTE:

I hit "Hibernate," and the computer turned itself back on out of hibernate. I shut it down, and unplugged it from the power source to give it a rest, if you will. So for the first time, the computer wasn't charging overnight.

But that has no relevance to why it won't turn on - the power source being plugged in right now means it should work no matter what.

Something fried while the computer was just sitting there. This has happened to me at least 6 time, as I was saying - this shit always breaks
 Quoting: Anonymous Coward 26764444


hook up the hard drive to something more reliable and soldier on

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