HSBC screwed me years ago, my mortgage was sold to them, so the escrow also went.

So after being with the first mortgage holder I had the mortgage automatically withdrawn, big mistake, several years later HSBC bought it.

Out of the blue they raised my escrow $50.00 a month without an explanation. At the time the only way one could reach the mortgage dept was through email. Then you were only allowed 100 characters.

Tell me, just how much information can one ask with 100 characters. I sent email after email, then I sent two certified pieces of mail demanding an answer, nothing, no reply zip.

This occurred for 7 months until I had to sell the home because of moving. After selling the home HSBC took out one more mortgage payment, the house had already been bought, yet they still took a mortgage payment.

Of course I didn't find this out until I bounced a few checks, so I talked to the lawyer that handled the closing. He suggested I go straight to the bank and talk to the manager, which I did. I explained to her that I sold the house 6 weeks prior and that HSBC was still taking money from my account.

She told me that until she receives the proper paperwork from HSBC, her hands were tied. I then told her I just spoke to my lawyer prior coming to the bank and I will start legal action against the bank. She jumped on the computer and stopped all withdrawals that came from HSBC.

She even stated she would credit my account with the amount that was removed illegally. All fees for bounced checks were also credited. I still have never collected the $350.00 that HSBC removed for the escrow.

Lesson learned, NO more escrow, no more auto withdrawals.