Customer service.. RANT

What is it about customer service that people feel the right to walk on, talk down to, disrespect, judge and/or simply demean a customer care person?? Being IN the field of customer service, I treat other of the profession with as much respect and leniency as possible.
Outside the workplace, I have NEVER been talked to in such ways.. Perhaps people feel they can get away with such attitude? Better believe if someone talks to me outside work, the way I was just treated on the phone, they'd likely be in the hospital, and I'd earn a trip to prison.. How I bite my tongue, ALL FUCKING DAY is beyond me.. After all, I am a red head and been known to be short fused if a situation warranted such... Im so fucking steaming right now.. I can only pray that asshole on the phone doesn't come in today.. Just might lose my cool, and my job.. What a fucking monkey!!!

Vent Over.. Thanks GLP for the vent space..