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Customer service.. RANT

 
Anonymous Coward
User ID: 17552394
United States
12/27/2012 04:49 PM
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Customer service.. RANT
What is it about customer service that people feel the right to walk on, talk down to, disrespect, judge and/or simply demean a customer care person?? Being IN the field of customer service, I treat other of the profession with as much respect and leniency as possible.
Outside the workplace, I have NEVER been talked to in such ways.. Perhaps people feel they can get away with such attitude? Better believe if someone talks to me outside work, the way I was just treated on the phone, they'd likely be in the hospital, and I'd earn a trip to prison.. How I bite my tongue, ALL FUCKING DAY is beyond me.. After all, I am a red head and been known to be short fused if a situation warranted such... Im so fucking steaming right now.. I can only pray that asshole on the phone doesn't come in today.. Just might lose my cool, and my job.. What a fucking monkey!!!

Vent Over.. Thanks GLP for the vent space..
WitchHazel

User ID: 16569857
United States
12/27/2012 04:58 PM
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Re: Customer service.. RANT
Right there with you ... it's a tough job and you have to have really really thick skin... try not to take it personally... hf
Be not afraid of growing slowly, be afraid only of standing still.
Anonymous Coward
User ID: 24028202
Ireland
12/27/2012 05:00 PM
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Re: Customer service.. RANT
Meh

Just switch off OP

Your letting your emotions rule you

Bad idea

lol
andawg221

User ID: 30954868
United States
12/27/2012 05:09 PM
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Re: Customer service.. RANT
A big problem I've had lately is you call and deal with somebody that speaks broken English. After asking for somebody else or a manager for a few hours and a few calls, the first person that can understand what I'm talking about hears it for the other 5 that shouldn't be working on the phone!

Sorry about you getting shit on op, but that's probably why.
Anonymous Coward (OP)
User ID: 17552394
United States
12/27/2012 05:11 PM
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Re: Customer service.. RANT
Thanks guys.. Its a shitty game we gotta play in the customer care field, but... someone's gotta do it.. At least I HAVE a job and get paid "ok." On normal days, things people say to/about me dont bother me the least.. However, I think it piles up .. The more I ignore it, the more it adds up inside.. GLP is a good place to vent...