I still have no service, survived that god awful hold music AT&T has. After 22 minutes a tech support rep picked up and told me there was an outage. A pissed off me (acting mad) was transferred to a "support supervisor". Again, this other person said outage. I asked what caused the outage, she said she didn't know but most likely "a simple issue of servers not able to connect to clients". I asked her to elaborate. She reworded her initial answer. The GLP in me asked her if it could be the sun. She said there was "no way" the sun could impact their services. I laughed. She giggled. I then asked if it could be the government taking over their servers to test people's reaction to an outage. She assured me that the government had nothing to do with this because other providers would be targeted by the government also. I told her they can kill two birds with one stone since AT&T provided Internet to other ISP's. She stayed quiet for a moment... "I never saw it that way, but I will look into that". Either she was saving our recorded call or she is now a converted GLP'er. No ETA on service restoration.

Yes, I know. "Cool story bro". But true.