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Need help with computer problem with emails

 
seeking advice
User ID: 2179644
United States
05/03/2013 11:03 AM
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Need help with computer problem with emails
This is just happening with my email. Everything else on my computer is running fine. I can not open any of my emails. I tried clearing the cookies but I don't know what else to do? I've heard of this happening and I regret opening an email I did not know who it was from because I think that it had a virus.
I tried doing a virus scan and it said there were no problems. It's just opening my emails. Can anyone help or suggest something to fix this?
tantrum
ByFaithAlone

User ID: 39202037
United States
05/03/2013 11:09 AM

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Re: Need help with computer problem with emails
What email client and is it giving you an error message?
My soul has dwelt too long with one who hates peace. I am for peace; but when I speak, they are for war. Psalm 120:6-7
Anonymous Coward (OP)
User ID: 2179644
United States
05/03/2013 11:10 AM
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Re: Need help with computer problem with emails
What email client and is it giving you an error message?
 Quoting: ByFaithAlone


Yahoo
I can see my emails but it just shows a blank page when I try to open an email.
Anonymous Coward
User ID: 39260624
United Kingdom
05/03/2013 11:10 AM
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Re: Need help with computer problem with emails
take a screen shot, be more descriptive or simply accept defeat.
Anonymous Coward
User ID: 39260624
United Kingdom
05/03/2013 11:12 AM
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Re: Need help with computer problem with emails
[link to answers.yahoo.com]
ByFaithAlone

User ID: 39202037
United States
05/03/2013 11:14 AM

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Re: Need help with computer problem with emails
Hmm OK what kind of antivirus? I would disable it for a second and try to open one you know is safe see if it is conflicting with the email client.
My soul has dwelt too long with one who hates peace. I am for peace; but when I speak, they are for war. Psalm 120:6-7
Anonymous Coward (OP)
User ID: 2179644
United States
05/03/2013 11:14 AM
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Re: Need help with computer problem with emails
OK, thank you and I appreciate the advice. I'll be back in a few hours.
Anonymous Coward
User ID: 38478989
United States
05/03/2013 11:15 AM
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Re: Need help with computer problem with emails
This is just happening with my email. Everything else on my computer is running fine. I can not open any of my emails. I tried clearing the cookies but I don't know what else to do? I've heard of this happening and I regret opening an email I did not know who it was from because I think that it had a virus.
I tried doing a virus scan and it said there were no problems. It's just opening my emails. Can anyone help or suggest something to fix this?
tantrum
 Quoting: seeking advice 2179644


Typical Yahoo email problem. Give it a rest an close all browsers clear all data history and give it another go. I have that problem once a week, but it ususally corrects itself within an hour.
Anonymous Coward (OP)
User ID: 2179644
United States
05/03/2013 11:17 AM
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Re: Need help with computer problem with emails
Hmm OK what kind of antivirus? I would disable it for a second and try to open one you know is safe see if it is conflicting with the email client.
 Quoting: ByFaithAlone

Spybot.
Like I said I'll be back later. I just thought I'd answer that since I saw it as soon as I posted my previous post.
I heard of others and I'm open to suggestions.
Thanks, bbl.
Dr. Ben Schillen

User ID: 12680882
United States
05/03/2013 11:18 AM
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Re: Need help with computer problem with emails
Nothing a little buckshot won't fix!
Retired shill
Anonymous Coward
User ID: 1058967
United States
05/03/2013 11:36 AM
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Re: Need help with computer problem with emails
Go to:Start-> Search-> Run-> CMD -> Format C:\
ByFaithAlone

User ID: 39202037
United States
05/03/2013 11:49 AM

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Re: Need help with computer problem with emails
Go to:Start-> Search-> Run-> CMD -> Format C:\
 Quoting: Anonymous Coward 1058967


laugh Let me think about that ummmmmm NO dont do this.
OP for when you get back spybot is not generally used as a sole means of antivirus protection its objective is more a compliment to it. It does not scan for viruses.

Last Edited by ByFaithAlone on 05/03/2013 11:53 AM
My soul has dwelt too long with one who hates peace. I am for peace; but when I speak, they are for war. Psalm 120:6-7
Anonymous Coward (OP)
User ID: 2179644
United States
05/03/2013 09:35 PM
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Re: Need help with computer problem with emails
Go to:Start-> Search-> Run-> CMD -> Format C:\
 Quoting: Anonymous Coward 1058967


laugh Let me think about that ummmmmm NO dont do this.
OP for when you get back spybot is not generally used as a sole means of antivirus protection its objective is more a compliment to it. It does not scan for viruses.
 Quoting: ByFaithAlone

To be specific it's
Spybot~ Search & Destroy
It runs some kind of scan when I open it and hit the button 'check for problems'.
Someone put the software in for me and told me how to use it.
I don't know if that's the best software to remove all potential threats to a computer, but if there is something better let me know.
Thank you,
hf

It might be temporary, like I read from someone else, so I'll give it a few days and see what happens.

When I log in next time(I rarely do) I'll send some green to some of the people that tried to give me advice. :)

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