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Need help with computer problem with emails

 
seeking advice
User ID: 2179644
United States
05/03/2013 11:03 AM
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Need help with computer problem with emails
This is just happening with my email. Everything else on my computer is running fine. I can not open any of my emails. I tried clearing the cookies but I don't know what else to do? I've heard of this happening and I regret opening an email I did not know who it was from because I think that it had a virus.
I tried doing a virus scan and it said there were no problems. It's just opening my emails. Can anyone help or suggest something to fix this?
tantrum
ByFaithAlone

User ID: 39202037
United States
05/03/2013 11:09 AM
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Re: Need help with computer problem with emails
What email client and is it giving you an error message?
“The most important things are the hardest to say. They are the things you get ashamed of, because words diminish them -- words shrink things that seemed limitless when they were in your head to no more than living size when they're brought out. But it's more than that, isn't it? The most important things lie too close to wherever your secret heart is buried, like landmarks to a treasure your enemies would love to steal away. And you may make revelations that cost you dearly only to have people look at you in a funny way, not understanding what you've said at all, or why you thought it was so important that you almost cried while you were saying it. That's the worst, I think. When the secret stays locked within not for want of a tellar but for want of an understanding ear.” Stephen King
Anonymous Coward (OP)
User ID: 2179644
United States
05/03/2013 11:10 AM
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Re: Need help with computer problem with emails
What email client and is it giving you an error message?
 Quoting: ByFaithAlone


Yahoo
I can see my emails but it just shows a blank page when I try to open an email.
Anonymous Coward
User ID: 39260624
United Kingdom
05/03/2013 11:10 AM
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Re: Need help with computer problem with emails
take a screen shot, be more descriptive or simply accept defeat.
Anonymous Coward
User ID: 39260624
United Kingdom
05/03/2013 11:12 AM
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Re: Need help with computer problem with emails
[link to answers.yahoo.com]
ByFaithAlone

User ID: 39202037
United States
05/03/2013 11:14 AM
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Re: Need help with computer problem with emails
Hmm OK what kind of antivirus? I would disable it for a second and try to open one you know is safe see if it is conflicting with the email client.
“The most important things are the hardest to say. They are the things you get ashamed of, because words diminish them -- words shrink things that seemed limitless when they were in your head to no more than living size when they're brought out. But it's more than that, isn't it? The most important things lie too close to wherever your secret heart is buried, like landmarks to a treasure your enemies would love to steal away. And you may make revelations that cost you dearly only to have people look at you in a funny way, not understanding what you've said at all, or why you thought it was so important that you almost cried while you were saying it. That's the worst, I think. When the secret stays locked within not for want of a tellar but for want of an understanding ear.” Stephen King
Anonymous Coward (OP)
User ID: 2179644
United States
05/03/2013 11:14 AM
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Re: Need help with computer problem with emails
OK, thank you and I appreciate the advice. I'll be back in a few hours.
Anonymous Coward
User ID: 38478989
United States
05/03/2013 11:15 AM
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Re: Need help with computer problem with emails
This is just happening with my email. Everything else on my computer is running fine. I can not open any of my emails. I tried clearing the cookies but I don't know what else to do? I've heard of this happening and I regret opening an email I did not know who it was from because I think that it had a virus.
I tried doing a virus scan and it said there were no problems. It's just opening my emails. Can anyone help or suggest something to fix this?
tantrum
 Quoting: seeking advice 2179644


Typical Yahoo email problem. Give it a rest an close all browsers clear all data history and give it another go. I have that problem once a week, but it ususally corrects itself within an hour.
Anonymous Coward (OP)
User ID: 2179644
United States
05/03/2013 11:17 AM
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Re: Need help with computer problem with emails
Hmm OK what kind of antivirus? I would disable it for a second and try to open one you know is safe see if it is conflicting with the email client.
 Quoting: ByFaithAlone

Spybot.
Like I said I'll be back later. I just thought I'd answer that since I saw it as soon as I posted my previous post.
I heard of others and I'm open to suggestions.
Thanks, bbl.
Dr. Ben Schillen
ILLUMICORP R&D

User ID: 12680882
United States
05/03/2013 11:18 AM

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Re: Need help with computer problem with emails
Nothing a little buckshot won't fix!
Anonymous Coward
User ID: 1058967
United States
05/03/2013 11:36 AM
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Re: Need help with computer problem with emails
Go to:Start-> Search-> Run-> CMD -> Format C:\
ByFaithAlone

User ID: 39202037
United States
05/03/2013 11:49 AM
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Re: Need help with computer problem with emails
Go to:Start-> Search-> Run-> CMD -> Format C:\
 Quoting: Anonymous Coward 1058967


laugh Let me think about that ummmmmm NO dont do this.
OP for when you get back spybot is not generally used as a sole means of antivirus protection its objective is more a compliment to it. It does not scan for viruses.

Last Edited by ByFaithAlone on 05/03/2013 11:53 AM
“The most important things are the hardest to say. They are the things you get ashamed of, because words diminish them -- words shrink things that seemed limitless when they were in your head to no more than living size when they're brought out. But it's more than that, isn't it? The most important things lie too close to wherever your secret heart is buried, like landmarks to a treasure your enemies would love to steal away. And you may make revelations that cost you dearly only to have people look at you in a funny way, not understanding what you've said at all, or why you thought it was so important that you almost cried while you were saying it. That's the worst, I think. When the secret stays locked within not for want of a tellar but for want of an understanding ear.” Stephen King
Anonymous Coward (OP)
User ID: 2179644
United States
05/03/2013 09:35 PM
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Re: Need help with computer problem with emails
Go to:Start-> Search-> Run-> CMD -> Format C:\
 Quoting: Anonymous Coward 1058967


laugh Let me think about that ummmmmm NO dont do this.
OP for when you get back spybot is not generally used as a sole means of antivirus protection its objective is more a compliment to it. It does not scan for viruses.
 Quoting: ByFaithAlone

To be specific it's
Spybot~ Search & Destroy
It runs some kind of scan when I open it and hit the button 'check for problems'.
Someone put the software in for me and told me how to use it.
I don't know if that's the best software to remove all potential threats to a computer, but if there is something better let me know.
Thank you,
hf

It might be temporary, like I read from someone else, so I'll give it a few days and see what happens.

When I log in next time(I rarely do) I'll send some green to some of the people that tried to give me advice. :)