Life-saving transplant denied, health insurance cancelled over 26-cent shortfall
The letter listed premium amounts for family coverage, but the Brancos only wanted coverage for Sergio. So Mara Branco called Paychex, the third-party benefits administrator that was handling COBRA on Russell Reid's behalf, to ask about the premium for just Sergio.
The cost would be $518.26 per month.
So on or about May 24, Mara Branco filled out the paperwork and mailed a check to Paychex for the first month of coverage.
She wrote the check, dated May 24, for an even $518, inadvertently missing the 26 cents.
Paychex cashed the check on June 11.
The family thought all was well, and Branco continued to receive treatment. But later in June, the hospital told Branco he didn't have insurance coverage.