Serco latest update

Serco Facts

Operates under these names: Interserve, Sodexo, Capita, the Compass Group, Vertex, DMS Maritime,London Probation Trust, IFTC (International Fire Training Centre)

Serco Partners with these companies: BT, Lockheed Martin, Jacobs Engineering, G4S, Al Burhan Group
[link to www.cio.com.au]

Serco Global Services operates in more than 100 locations across 13 countries, and
employs 60,000 people.

Serco runs school inspections in parts of England

Oct. 7, 2013 /PRNewswire/ -- Serco Inc., a provider of professional, technology, and management services, announced today the award of a new multiple award indefinite-delivery, indefinite-quantity (ID/IQ) $4.1B contract to provide global communication systems for the U.S. Army.
Read more: [link to www.digitaljournal.com]

Serco currently provides communication system solutions to the U.S. Air Force and U.S. Navy. Utilizing its Command, Control, Communications, Computers, Collaboration and Intelligence (C5I) expertise, the Company delivers engineering, systems integration, hardware procurement, software development, technical support, installation and testing, operations and maintenance solutions.

Read more: [link to www.digitaljournal.com]


Australian Tax Office contact centre services

In March 2012, Serco began to operate the Defence Business Services (DBS) contract for the UK Ministry of Defence (MoD). DBS plays a vital role in the MoD’s administration, including paying the salaries of all of the MoD’s 74,000 civil servants, settling four million invoices totalling £26bn each year, and carrying out all the vetting for the MoD and its contractors.

Speed cameras all over the UK,

Trains in dubai
[link to www.globalrailnews.com]

Operate the Dubai Metro, the world’s longest and most-advanced driverless light rail system.

International Fire Training Centre (IFTC) is operated by Serco at Durham Tees Valley Airport

National Nuclear Laboratory, based at the Sellafield site in Cumbria.

It also holds the contracts for the management of the UK’s ballistic missile early warning system on the Yorkshire moors

Manchester Aquatics Centre

London’s “Boris bikes”.

Provided communication system installations for the US Navy’s fleet and has a 15-year track record as one of the largest systems engineering and technical assistance contractors for the US Air Force Space Command, supporting a wide range of military satellite systems.

Entrusted with the management of Atomic Weapons Establishment Management Limited (AWEML), a 25-year joint venture with Lockheed Martin UK and Jacobs Engineering. AWE is the home of the UK’s nuclear deterrent, where they build and maintain warheads for Trident, a submarine-launched ballistic missile.

Installed detection systems in over 100 locations in 30 countries, to help prevent a nuclear threat from entering the US.

Provides management of 64 USA Federal Aviation Administration control towers and approximately 192,000 square miles of airspace in five countries.

Driver Examination Services in Canada administering two million tests per year, including vision, knowledge and road tests for Ontario drivers.

Work with the Australian Department of Immigration and Citizenship to transform its immigration services, and have entered the Australian health market through a significant contract at Fiona Stanley Hospital.

Operates two Australian prisons. One is Acacia prison. 5 Prisons Total. These include HMP Thameside & YOI Doncaster. Wiri Prisons 25-year operating contract in New Zealand

Has the only contract in New Zealand for a privately operated prison, at Mount Eden Corrections Facility in Auckland.

In Hong Kong, they are the largest operator of road tunnels.

US Army base closure support in Afghanistan (US$57m over three years)



US Navy Automated Digital Network Systems engineering (US$68m over five years)



San Francisco parking services (US$43m over five years)



Largest international player in surface transport in the Middle East region.

Serco’s US Army Career and Alumni Program (ACAP) contract secured two expansions during the year. ACAP services include transition and employment assistance counselling for military personnel at 54 ACAP locations across the United States, Korea, Italy, Kuwait and Germany.

For Seminole County Florida, Serco has rebid its management and maintenance services contract for a 2,200 vehicle and equipment fleet, worth US$20m over five years.


Serco was awarded a new contract to upgrade Command, Control, Communications, Computers, Intelligence, Technology, Surveillance and Reconnaissance (C4ITSR) equipment and systems on Mine Resistant Ambush Protected (MRAP) vehicles for the US Air Force, US Army, US Marine Corp and US Navy. The installation is being carried out on-site in Afghanistan, Kuwait and Qatar, enabling immediate deployment with Serco also providing in-country maintenance support services.

We processed 36 million visa transactions in 2011 for the British Department of State and managed more than 62 million active records and related immigrant applications for the Department of Homeland Security US Citizenship and Immigration Services.

In 2012, Serco processed 32 million visa transactions for the Department of State and
managed more than eight million application case files for the Department of Homeland
Security.

Provide web-based support for USA.gov and other e-government initiatives.

Pre-classification of all USA patents.

Has supported the German armed forces for more than 40 years, delivering training, logistics and operational support services.

Is a leading provider of services to European institutions, including the European Commission, the European Central Bank and CERN.

Is one of the leading private sector partners in the education and children’s services sectors. Partners with councils and individual schools to provide school improvement and related services.

Manages and operates the atomic clock.

Has a leisure business which provides a comprehensive range of health, leisure, fitness, well-being and community focused services, managing 68 facilities on behalf of community leisure trusts, local authorities and universities.

Operates and maintain strategic assets such as secure satellite communications, the Defence Academy , the Emergency Planning College and ballistic missile early warning systems.

Built and now operates the Joint Services Command and Staff College, part of the Defence Academy of the United Kingdom, the world class defence institute responsible for educating the military leaders of tomorrow.

Is a major train operator in the UK.

In India, Serco has signed its first frontline service contract to operate and maintain the
new Bus Rapid Transit System, in the city of Indore in the state of Madhya Pradesh

Delivers national motorway traffic infrastructure services and install and maintain road safety cameras.

London-based contracts, such as Court Escorting

Operates the satellites of the Skynet 5 military communications system.

Provide frontline capability with middle and back office operations ranging from property services to finance and human resources.

Provide logistics support for the Navy’s anti-submarine and undersea warfare capabilities.

Contrac extended to March 2016, Serco provides non-military operation and maintenance site support services at the 5 Wing Canadian Forces Base in Goose Bay.


Serco Locations
United Kingdom
Serco Consulting
Oriel House
26 The Quadrant
Richmond
Surrey
TW9 1DL
United Kingdom
T: +44 (0)20 8332 8500
F: +44 (0)20 8332 8560
E: [email protected]

United Kingdom
ExperienceLab
22 Hand Court
London
WC1V 6JF
T: + 44 (0)20 7421 6499
E: [email protected]

India, Delhi
Serco Consulting
6th Floor, Tower B
Building No 8
DLF Cybercity
Gurgaon
Haryana 122002
India
E: [email protected]

India, Mumbai
Serco Consulting
Ashar IT park,
Wagle Industrial Estate,
Road no 16Z,
Thane West-400204
India
E: Sachin Jadhav

Bahrain & Dubai
Serco Consulting Bahrain
Trust Tower – 2nd Floor
Building 125, Road 1702
Diplomatic Area
Manama
Kingdom of Bahrain
T: +973 16 500 760
E: Damon Dermody & Ben Wong



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