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Buyer Beware: Don't Miss Those Storage Facility Payments

 
eeek
User ID: 122700
United States
07/26/2006 07:13 PM
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Buyer Beware: Don't Miss Those Storage Facility Payments
I don't have a storage unit, but I wouldn't want to be late on my payments! Read on:

Buyer Beware: Don't Miss Those Storage Facility Payments

July 25, 2006

By Connie Thompson


A Seattle man found out the hard way that storage facilities are allowed by state law to sell your stuff if you get late on your payments.

Buyer Beware: Don't Miss Those Storage Facility Payments




SEATTLE - When you have more stuff than you can store at home, the most popular solution is to put it in storage.

Self-storage is an $18.5 billion-a-year business. In fact, an estimated 1 in 11 American households is renting a storage unit as we speak.

But be careful, or your property can be sold to someone else. It happens more than you think. Ed Dial of Seattle contacted us after finding out the hard way.

'Everything Was Sold'

Ed is a retired mobile DJ who invested thousands in sound equipment.

"I have a mixer board, turntable, light controls, cassette players..." Ed said, pointing to various equipment in a still photo of one of his set ups.

He has so much equipment, he kept it in storage at a Shurgard Storage site in Seattle. But a month ago, when he went to take care of late payments...

"Everything was sold," he said. "It's no longer here and I don't own it anymore. It's gone. And I'm just- I'm shocked."

Ed owed $646 for 3 months' back rent. To get their money, Shurgard sold his property at auction. It went for just over $2,000 -- a fraction of what he paid.

"They said we tried to contact you many, many times and sent many letters," Ed explained.

State Storage Lien Law

I went to the Shurgard to ask about Ed's case. The manager could not comment, except to say storage auctions are part of Washington State Law.

And she's right.

It's called the Self-Storage Lien Law. If your rent is unpaid for 6 days, companies can deny access to your unit.

After 14 days, they can send a termination warning as well as a warning of a potential lien against your property.

After 42 days of non-payment, you get an actual lien notice and your property can go up for sale. Storage companies are not obligated to let you continue to use their space if you haven't paid.

But Ed says he never got the warnings. He'd changed his address because he thought he was moving.

When he didn't move after all, he insists he changed it back. Ed says he went to the office and told the clerk, who said the address would be changed in the computer.

"Something happened. The address did not get changed and all the notices went to the wrong address," Ed said.

A different employee told me all address changes must be submitted by the customer in writing.

I asked Ed: "No one said, 'Mr. Dial, you have to put it in writing. We can't take it verbally, you have to officially change an address in writing?' "

"I was not aware of that," Ed replied.

But Shurgard also left voice mail messages. Ed says his personal life was in turmoil at the time.

"I actually did not review them until after the fact."

Ed says he has contacted the guy who bought is stuff. "And if I want them he said we can negotiate a price and I'd have to buy it back."

If your property sells at auction for more than what you owe, by law all the excess proceeds after service fees go back to you.

Ed ended up getting more than $1,500 back, but he says he feels Shurgard should take responsibility for the address mistake. He contacted an attorney to try to get his property back.

But again, storage auctions are part of Washington state law.

For More Information:

For more information about the Self-Storage Lien Law -- www.storagelaws.net

To report concerns about a self-storage company -- www.atg.wa.gov




[link to www.komotv.com]
Anonymous Coward
User ID: 122667
United States
07/26/2006 07:21 PM
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Re: Buyer Beware: Don't Miss Those Storage Facility Payments
My parents worked for STORAGE ONE (you shitbag filthy backstabbers).

They got fired because they let a guy come and get his stuff (his partner was attacked and whacked onthe head by two punks with a pipe, he held the contract and was in the hospital). The guy had six large rooms he operated his furniture store backstock out of there. It was his delivery stock. He had a small store with a showroom, and he delivered what you would order on the floor.

My parents heard the new managers (they were relief) excitedly talking about the killing they would make with the auction guy, which is totally collusion. So they called the guy and told him to vacate his stuff before Monday. He came and got it, and then the asshole thieving managers told the head office that MY PARENTS commited fraud, by letting the non contract holder, who was incapcitated, get HIS property.

They got laid off, and though they were told that they could collect unemployment, they now have to pay that back. Now the state says they were fired for being crooks. WHEN THYE JUST PROTECTING THEIR CUSTOMERS FROM THEM.

These managers that live in are nothing but vultures. They definitely have an eye on your stuff.

This was the Storage One on Paseo Verde in Henderson, NV.

Don't ever go to those pigs.
Anonymous Coward (OP)
User ID: 122700
United States
07/26/2006 11:39 PM
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Re: Buyer Beware: Don't Miss Those Storage Facility Payments
Looks like it could happen anywhere!
Black Diamond
User ID: 122673
United States
07/27/2006 12:52 AM
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Re: Buyer Beware: Don't Miss Those Storage Facility Payments
True/ sorry no linky

A guy had a body in a freezer at a storage facility. His wife got pissed about the bill and didn't pay it and they sold his stuff. When they opened the freezer they fond the body. It might have been his previous wife but I can't remember. I think this happend in Washington or Oregon? Yeah,they got him for murder.
Anonymous Coward
User ID: 7278
United States
07/27/2006 01:26 AM
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Re: Buyer Beware: Don't Miss Those Storage Facility Payments
If this happened to me, I would kill the shurgard ceo then the cocksucker that made the law.

Fuck Washington State , I hope the Governor is knocked off.
Anonymous Coward
User ID: 111308
United States
07/27/2006 01:49 AM
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Re: Buyer Beware: Don't Miss Those Storage Facility Payments
so lemme see, the guy missed 3 months of payments and was surprised when they sold his stuff? bwahahahahahah, hmmm cant remember his own address or the fact that regardless of where he lives he still owed rent on the unit....uh huh, idiots abound
Anonymous Coward (OP)
User ID: 122700
United States
07/27/2006 02:13 AM
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Re: Buyer Beware: Don't Miss Those Storage Facility Payments
Everywhere.

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