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I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here

 
pissed ofe
User ID: 423002
United States
05/02/2008 03:37 PM
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I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
3 months ago I purchased a $80+ product from tigerdirect.com with a credit card.

Filled in the card info ONCE.

They duplicated the info and entered it into a set of fields that sign you up for "web loyalty".

Today i got down to the bottom of a $10 that had popped up 3 months in a row.

Through bank of america (and only thru them, i have no number for this company) i was put in touch with "reservations rewards" who would not/could not tell me where they got my account info.

Turns out it was tigerdirect.com (found out through my own bank statements)

I call them to inquire.......they tell me I signed up for and additionally entered my card info (for a second time) for this service. AND that THEY can provide a screenshot of my order with this additional info duplicated in the "web loyalty" fields.

THIS MEANS THEY ARE FABRICATING ORDER INFORMATION!!


I'm about to launch my own investigation into who owns both TigerDirect.com and "revervation rewards" A.K.A "Wep loyalty"
and how much you wanna bet they are the same at the top.

NO COMPENSATION OR EFFORT was offered to me.

I explained that $30 in the real world was alot of money (2 days of gasoline or so) and asked that a $30 voucher be sent
electronically or otherwise to me for this blatant scam.

he said: "THAT REQUEST IS UNREASONABLE"

Nation's largest distributer; and $30 to right a wrong is UNREASONABLE?

I'm currently preparing to send my documentation and individual findings to the State Attorney General's Office and some more creative destinations.


JOIN ME IN THE FUN
Anonymous Coward
User ID: 13448
United States
05/02/2008 03:44 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
I too had an experience with this Reservation Rewards program. Although they got me through jcpenny.com. I caught it on the first charge within a day or so and called them and cancelled this "service". I was refunded my $ within 2 days. But yeah, someone who doesnt check there bank alot will definatelly get hit with this. IT IS BS!
Anonymous Coward
User ID: 426716
United States
05/02/2008 03:54 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
I have found tigerdirects customer service to be horrible, I will not ever buy from them again. Try Newegg.com, far superior and they are the best.
*Vishuz

User ID: 374870
United States
05/02/2008 03:55 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Why were you shopping there anyway?

Have you ever heard of NEWEGG.com!?

Geez. . . .
The blackening of roses will send you to the edges of the land/
The emerald tablets of Thoth the Atlantean/
The hands of the mighty Lion of Judah/
Will throw you through the triangular portals of Bermuda/
Exploring the Hologramic aspects of consciousness/
Anonymous Coward
User ID: 283603
United States
05/02/2008 04:03 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Gave up on tigerdirect after only one purchase from them in 2002. They helped me on the phone figure out what I needed to increase the memory on my computer, and I had a professional come to my house to install it but it wouldn't fit. It took me six months and some pretty bad language on my part to get a refund, as they didn't want to refund for the part. They were pretty awful.
Anonymous Coward
User ID: 69144
United States
05/02/2008 04:03 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Tiger direct stinks, I like newegg.com
Anonymous Coward
User ID: 384461
United States
05/02/2008 04:05 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
When will people learn?

Go to Money Tree, Check City, or similar. buy for 10 bucks, their loadable Visa. Put 35-40 bucks on (you just spent 50 bucks).

ONLY use that card for online purchases, NEVER your debit associated with your bank account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
erimia
User ID: 20537
United States
05/02/2008 04:34 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Tiger Direct and Global are the same people! In case you all don't know it, so be warned. I've had bad experiences with them also. OP, you should definitely make a complaint to the Attorney General's office in your state.

First, when I bought a computer from them, (with their Global identity) it was supposed to have a gig of memory because that's what I was paying for. They put a 256 card in and sent me a 512 stick in the box. The computer only had one slot for memory (a laptop) so I couldn't even use those two together. Every time I called them, they'd either put me on hold forever, just hang up or say they'd have someone call me back, who never did.

Then the scanner they sold me at the same time never worked and when I complained about that, they said the one who took the order didn't work there anymore and they couldn't find any such sale.

Then, my mother's computer got ripped off and she didn't know the serial number as she'd only had it a couple months. I immediately called Global, where I'd bought it for her, to get that number from their order database and they had neglected to get that serial number. They also never sent in the paperwork to the manufacturer for either of the warranties I'd bought. Those creeps really need to be put out of business.
OP
User ID: 377901
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05/02/2008 04:47 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
good stuff thanks
Anonymous Coward
User ID: 427014
United States
05/02/2008 09:01 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
BUMPITTY BUMP! More should be reading this.
.
Anonymous Coward
User ID: 341724
United States
05/02/2008 09:04 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Newegg for the win!
Anonymous Coward
User ID: 427015
United States
05/02/2008 09:13 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Hey OP? When did this happen to you?..and what location was the store located at? I'd really be interested in knowing?
the real daughter of zion

User ID: 426260
United States
05/02/2008 10:26 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
visa was my sons horror story, they were brutal and unjust and thievin. and that's all i need to say bout that.
Anonymous Coward
User ID: 426848
United States
05/02/2008 10:30 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Im a graphic designer and every computer system I have had built especially for my work. I deal with NEW EGG and Tiger-Direct. I've never had any issues with either and I've ordered a lot of stuff.
KNUTE ROCKNE
User ID: 280812
United States
05/03/2008 12:31 AM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
STAY ON IT
KEEP ACCURATE RECORDS
A SCREENSHOT IS NOT PROOF OF ANYTHING
YOU WILL BE BOMBARDED WITH BAD LOGIC AND UNSOUND EMPERICISM (THE SOUND METHODOLOGY OF FACTS)
MAKE THEM WORK FOR IT AND REGRET IT
SPEND A THOU OF PERSONAL TIME TO GET THE THIRTY BACK AND THE JUSTICE WILL BE PRICELESS
ex tiger employee
User ID: 561750
United States
11/29/2008 02:44 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
I used to work at tiger, Tiger owns OnRebate.com, which is illegal to own the same company that honors your rebates.
They also lose alot of rebate slips and then just don't honor the rebates.
Tiger sales employees purposely lie about prices to make you think u r gettin a deal.
Tiger sales employees also purposely take your old credit card info on file to finalize sales without your permission, i know of maky people who did that and only one who got fired for it.
They say they don't keep that on file... sure they don't. I worked in customer service and i used to have to lie tellin customers that their info wasnt in front of me when it actually was.

Overall, TigerDirect is an unfair, poorly managed, illegal practice from top to bottom.

I can't rememebr everything messed up they do, I got fired for giving a refund a refund on my day off (valentines day lol) and they didn't even call me. I had to waste gas and show up and noticed i couldn't log into my phone.
ex tiger employee
User ID: 561750
United States
11/29/2008 02:49 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
oh yea...
The owners are 2 brothers with the last name Fiorentino.
They are really really gay guys too. One of them fired me for giving an irate client a refund and i was only followin their nazi propaganda emails they send us like 50 times a day that a customer service reps job is to care for the customer not he store, that's a managers job... sure!!!!


7795 West Flagler St., Suite 35
Miami, FL. 33144


That is their headquarter info. Kill them both if you want.
Anonymous Coward
User ID: 283256
United States
11/29/2008 03:08 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Are these the same pedophiles behind Tiger underwear that has a 'catalog' of boys in briefs they sell to pervs?
V

User ID: 546778
United States
11/29/2008 04:22 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Uhm just dispute the charges with your CC issuer and when they come back with that screen shot crap tell em you want to see a signed sales receipt or your filing charge of fraud.

But here's the thing. You can't simple yell fraud fraud or they won't pay much attention. You have to sound like you know the law and speak legalese for them to sit up and take notice. When it comes to fraud the key phrase to say is "Act of Constructive Fraud" so say something like: "As far as I'm concerned you are actively participating in an Act of Constructive Fraud against me and I will seek the maximum legal remedies available to me, starting with my State's Attorney General"

I've run up a few places and while there's always a first time for anything, whenever I've said the above or very nearly similar worded sentence it has always resulted in an immediate change in attitude and swift resolution to my dispute in my favor.

Good luck and stay vigilante and you will pervail in the end, they count on most people giving up in frustration after running up against the 1st or 2nd tier of red tape bureaucracy, so just stay the course and you can win.
"A patriot must always be ready to defend his country against its government."

"People should not be afraid of their governments. Governments should be afraid of the people."

"If ye love wealth greater than liberty, the tranquility of servitude greater than the animating contest for freedom, go home from us in peace. We seek not your counsel, nor your arms. Crouch down and lick the hand that feeds you; May your chains set lightly upon you, and may posterity forget that ye were our countrymen!!!"

“…if you will not fight for the right when you can easily win without bloodshed; if you will not fight when your victory will be sure and not too costly; you may come to the moment when you will have to fight with all the odds against you and only a precarious chance of survival. There may even be a worse case. You may have to fight when there is no hope of victory, because it is better to perish than to live as slaves.”

"I am a most unhappy man. I have unwittingly ruined my country. A great industrial nation is controlled by its system of credit. Our system of credit is concentrated. The growth of the nation, therefore, and all our activities are in the hands of a few men. We have come to be one of the worst ruled, one of the most completely controlled and dominated Governments in the civilized world no longer a Government by free opinion, no longer a Government by conviction and the vote of the majority, but a Government by the opinion and duress of a small group of dominant men." - Woodrow Wilson from his death bed regarding his involvement in the passage of the Federal Reserve Act of 1913.
mopar28m
Rom. 3:31

User ID: 561595
United States
11/29/2008 04:54 PM

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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
I've ordered quite a bit from Tiger Direct, I've haven't had any problems.
vaccinefreehealth.spam

vaccinefreehealth@hushmail.com

Racin​g to end vaccinations.
Anonymous Coward
User ID: 554461
Canada
11/29/2008 04:57 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
i know some people at tiger, and i don't think they will appreciate what you are posting here

i have also ordered product from them with no problems at all..
Anonymous Coward
User ID: 535643
United States
11/29/2008 05:04 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
I've ordered from the 1/2 dozen times - no problem.

A 24" Sceptre 1920x1200 LCD monitor for $349 after ship and rebate was one of the best deals ever (last year's "Black Monday")




i know some people at tiger, and i don't think they will appreciate what you are posting here

i have also ordered product from them with no problems at all..
 Quoting: Anonymous Coward 554461
Anonymous Coward
User ID: 561807
United States
11/29/2008 05:05 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
I have a horror stry with EBAY.I was a new seller when a seller I bought from retaliated with libelous and false feedback bringing my feedback rating lower than the other seller .I did not realize it at the time when I purchased items that the seller often did not ship goods,took several months to ship,and took several months to refund money because the buyers were often reluctant to leave negative feedback in fear of reatliation.How ever upon reading the actual feedback it was obvious that this was a problem seller.I paid them promptly and waited 2 months for items to arrive(with promises they shipped items) and than another month for a refund.I than gave them a negative on everything.I was being honest and paid the price.No one ever bought from me again .
Anonymous Coward
User ID: 478606
United States
11/29/2008 05:12 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Uhm just dispute the charges with your CC issuer and when they come back with that screen shot crap tell em you want to see a signed sales receipt or your filing charge of fraud.

But here's the thing. You can't simple yell fraud fraud or they won't pay much attention. You have to sound like you know the law and speak legalese for them to sit up and take notice. When it comes to fraud the key phrase to say is "Act of Constructive Fraud" so say something like: "As far as I'm concerned you are actively participating in an Act of Constructive Fraud against me and I will seek the maximum legal remedies available to me, starting with my State's Attorney General"

I've run up a few places and while there's always a first time for anything, whenever I've said the above or very nearly similar worded sentence it has always resulted in an immediate change in attitude and swift resolution to my dispute in my favor.

Good luck and stay vigilante and you will pervail in the end, they count on most people giving up in frustration after running up against the 1st or 2nd tier of red tape bureaucracy, so just stay the course and you can win.
 Quoting: V


It's worth the effort sending off a letter to your AG explaining to what happened. Companies count on consumers just sucking it up and going on.
Ray
User ID: 592123
United States
01/13/2009 11:12 AM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
I will never use tiger direct again. The got me for 12 dollars a month for about six months. They know what they are doing. It is wrong, where are their morals. They are tricking their customs and it is amounting to millions for them. It is wrong DON’T USE TIGER DIRECT, IT IS WRONG!!!!!
Anonymous Coward
User ID: 119873
United States
01/13/2009 11:30 AM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
3 months ago I purchased a $80+ product from tigerdirect.com with a credit card.

Filled in the card info ONCE.

They duplicated the info and entered it into a set of fields that sign you up for "web loyalty".

Today i got down to the bottom of a $10 that had popped up 3 months in a row.

Through bank of america (and only thru them, i have no number for this company) i was put in touch with "reservations rewards" who would not/could not tell me where they got my account info.

Turns out it was tigerdirect.com (found out through my own bank statements)

I call them to inquire.......they tell me I signed up for and additionally entered my card info (for a second time) for this service. AND that THEY can provide a screenshot of my order with this additional info duplicated in the "web loyalty" fields.

THIS MEANS THEY ARE FABRICATING ORDER INFORMATION!!


I'm about to launch my own investigation into who owns both TigerDirect.com and "revervation rewards" A.K.A "Wep loyalty"
and how much you wanna bet they are the same at the top.

NO COMPENSATION OR EFFORT was offered to me.

I explained that $30 in the real world was alot of money (2 days of gasoline or so) and asked that a $30 voucher be sent
electronically or otherwise to me for this blatant scam.

he said: "THAT REQUEST IS UNREASONABLE"

Nation's largest distributer; and $30 to right a wrong is UNREASONABLE?

I'm currently preparing to send my documentation and individual findings to the State Attorney General's Office and some more creative destinations.


JOIN ME IN THE FUN
 Quoting: pissed ofe 423002



Sounds like a short between the chair and the keyboard... :) I know vendors can be sly when it comes to signing you up for this kind of crap, but you have to be vigilant - especially when it comes to giving out your personal information. I'll bet you have lots of pop-ups on your computer, too. Be careful what you do online. That's all I have to say.
Anonymous Coward
User ID: 194596
United States
01/13/2009 11:34 AM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Desperation competition for your credits.
Anonymous Coward
User ID: 473060
United States
01/13/2009 11:35 AM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
These people got to me on gamestop.

Check you CC register and call the number that shows in reference. - I chewed ass and got my 30 bucks back.
Anonymous Coward
User ID: 483402
United States
01/13/2009 11:38 AM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Go to Pricewatch ( [link to www.pricewatch.com)] or Bizrate ( [link to www.bizrate.com)] and be sure to vote every company that ever screwed you down...

I always check out the ratings for a company before I buy...

With NewEgg I don't have to... its not like Newegg will ALWAYS have the best price, but its always good, quick and easy with excellent return support [despite the children that abuse that sometimes].
Anonymous Coward
User ID: 12916850
United States
09/10/2012 10:41 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
tigerdirect sucks the big one!

bump it

total crooks
Anonymous Coward
User ID: 13926736
United States
09/10/2012 10:47 PM
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Re: I'm taking down TigerDirect.com because of $30 STOLEN from me.......Post your horror stories here
Never had an issue here, work with them for 10 years

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