My name
5550 Address Road • Address, State 99999
Mobile (111) 111-1111 • Home (111) 111-1111 • Email: myemail@hotmail.com
OBJECTIVE
To obtain a challenging network administrator position with a company that has high standards & solid values that will benefit from quality leadership, outstanding organizational skills, and excellent analytical & problem solving skills, while giving myself the opportunity to augment my own professional development.
SUMMARY
Dynamic and highly detail oriented network administrator with proficiency in the design, integration, troubleshooting, management, and documentation of network infrastructure. Proven team player and an innovator who is willing to go the extra mile to achieve organizational goals. Self motivated and a quick learner. Extremely energetic with a gift for solving complex problems in a fast paced environment.
SKILLS
• Over seven years of experience in the design, integration, and administration of LAN and WAN networks
• Capable in protocol configuration as well as the installation of NIC’s, switches, hubs, routers, and patch cables
• Extensive training in the installation, troubleshooting, and functionality of DOS, Windows 9x, NT, 2000, and XP
• Extremely skillful in the setup and administration of Windows 2K 2K3, and 2K8 servers in an Active Directory
environment
• Exceptional skill in the setup, troubleshooting, and administration of Microsoft Exchange 2000, 2003, and 2007 Servers
• Proficient in the setup, troubleshooting, and administration of Virtualization with VMWare ESX 3.5 Server
• Firewall experience consists of Linksys, Sonicwall, Dlink, Netopia, Fortinet, and Cisco experience
• Competent in the setup and administration of both Linux and Unix servers and desktops
• Implemented backup strategies using Veritas Backup Exec, Windows Backup, and Arcserve backup software
• Years of experience in setup and configuring of DNS, DHCP, WINS, VPN, RAS, IPSEC, RDP, ICA, plus much more
• Proficient in the installation and setup of Citrix servers in a single server and multiple server environments
• Very adept in the documentation, labeling, and management of Novell and Windows NT, 2000, and 2003 Networks
• Broad knowledge in the building, upgrading, troubleshooting, and repairing of PC’s and Laptops
• Proficient in installing and configuring printers locally and in a network environment
• Strong oral and written communication skills with first-rate customer service ability
• Three years of developing websites personally using HTML, Javascript, PHP, and MySQL
• Experienced with the developing of websites using Macromedia Dreamweaver and Adobe Photoshop
• Extremely fast learner of unfamiliar systems and software
Accomplishments
• Completion of the Dale Carnegie Training course to develop customer service, speaking skills, and customer service skills
• Completion of the Linux + course which taught the setup, administration, and troubleshooting of the Red Hat Linux O.S.
• Promoted from Helpdesk Technician to Computer Technician to Head Network Engineer in a little under two years at Co. A.
PROFESSIONAL EXPERIENCE
Company, Inc.. – Network Administrator September 2008 – Current
City, State
I. Setup, Maintain, Troubleshoot Windows 2003 Servers in an Active Directory Environment
II. Daily desktop support for 30+ pc’s.
III. Various desktop cleanups, operating system installs, network monitoring, and network documentation
IV. Responsible for all aspects of the corporate network including routers, switches, backups, servers, automated patching, antivirus and more.
V. Setup, Maintain, Troubleshoot Linux web servers in the organization utilizing apache and mysql.
Company 2, Inc. – Helpdesk Manager / Network Engineer November 2006 – Sep. 2008
City, State
VI. Setup, Maintain, Troubleshoot Windows 2003 Servers in many Active Directory Environments
VII. Setup, Maintain, Troubleshoot Exchange 2003 and 2007 Servers
VIII. Various desktop cleanups, operating system installs, network monitoring, and network documentation
IX. Setup and implement VMWare ESX Server virtualization in our network environment
X. Responsible for managing the flow of calls into the help desk, assigning a technical level to the call,
Routing the call to the correct level engineer, and resolving all high level issues.
Company C – Microsoft Consultant / Microsoft Engineer April 2006 – November 2006
City, State
I. Setup, Maintain, Troubleshoot Windows 2003 Servers in many Active Directory Environments
II. Setup, Maintain, Troubleshoot Exchange 2003 Servers
III. Various desktop cleanups, operating system installs, network monitoring, and network documentation
IV. Setup and learn VMWare in a test network environment
Independent Consulting – Business Consultant / Network Engineer December 2004 – Current
City, State
I. Network and workstation cleanup for a small business in Blah, State
II. Exchange Server migration from SuSe Linux to Exchange 2003 for Blah Co.
III. Various desktop cleanups, operating system installs, and home network setups for customers
IV. Setup secured wireless networks (with wireless encryption protection) for customers using Netgear / Linksys wireless routers and access points
Company 4 – Systems Manager / Network Administrator August 2005 – December 2005
City, State
I. Day to day administration of the company’s Unix server
II. Installed new Windows 2K3 domain controller and Exchange 2K3 Enterprise mail server
III. Setup tight security policies with group policies on the Windows 2K3 Server
IV. Maintenance of the company’s apache, PHP, and MySQL intranet was part of the day to day procedures
V. Handled the day to day administration of the network and all network equipment
VI. Handled the I.T. department budget and equipment purchases under it
VII. Involved in day to day managerial meetings regarding network status and office functions
VIII. Setup FTP servers and clients and configured them to effectively communicate over the Internet via TCP/IP
IX. Adjusted and amended the company’s computer, network, and internet use policy
X. Documented all network setups and stats in an XML format
Company 5. – Network Engineer / Team Leader July 2001 – December 2004
City, State
I. Handled the team leader position for various Windows 2K and Windows 2K3 migration projects
II. Handled the team leader position for various Exchange 2K and 2K3 migration and installation projects
III. Handled the setup, upgrade, integration, maintenance, and administration of Windows Active Directory and Novell networks
IV. Installed, configured, and managed hubs, routers, switches, and firewalls by various companies including Sonicwall, Zyxell, Netopia, Cisco, Watchguard, Linksys, 3Com, HP, DLink, Dell, and many others
V. Created and updated documentation including network overviews, service history journals, server hardware configurations, hardware asset lists, internet router configurations, domain name information pages, email server setups, IP and DHCP information pages, network diagrams, and checklists for the standardization of workstation and server setups
VI. Setup WAN topologies to multiple sites using Windows 2K Server Active Directory Sites and Services and VPN using the IPSEC protocol
VII. Installed managed antivirus solutions with Symantec Antivirus Corporate Edition
VIII. Setup local and network printers, network print servers, and jet direct cards
IX. Installed and configured TCP/IP, NetBEUI, and IPX/SPX protocols
X. Completed network workstation rollouts using such software as Symantec Ghost Corporate Edition
XI. Setup remote application servers using both Microsoft Terminal Services (RDP Protocol) and Citrix Metaframe 1.8 and XP (ICA Protocol)
XII. Installed and configured antispam solutions such as Postini, Spamassassin, and Exchange Intelligent Message Filter
XIII. Setup remote access solutions for clients using PC Anywhere, PPTP, and IPSEC
XIV. Installed, configured, and maintained various NAS devices made by Linksys and Cisco
XV. Setup and maintained security camera systems for various clients
XVI. Provided day to day customer service was to a client base of over 60 clients
EDUCATION
School City, State
Associate’s Degree in Computer Information Management March 2001
High Honors, GPA 3.85
High School City, State
High School Diploma
locomotion User ID: 582713 12/30/2008 1:40 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
I didn't quite understand this, almost your last entry:
***
XVI. Provided day to day customer service was to a client base of over 60 clients
*****
Your experience is well rounded, you are able to produce a good technical list of your qualities.
Sometimes what will get you an interview is a little more personal information - what your personal goals are, what you like to read or do in your personal time, hobbies, etc.
Good luck to you!
Anonymous Coward User ID: 553712 12/30/2008 1:50 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
There are 2 kinds of IT managers: the ones who don't communicate and make everything they do seem like some occult secret and the ones who do communicate like a regular person. The later are worth their weight in gold. The non-communicators should go away. It's the non-communicators who make more mistakes and try to cover their asses. Which kind are you? Perhaps your cover letter should cover that aspect...
Are you British? (calling a cell phone a "moble" is Brit)
Anonymous Coward User ID: 516046 12/30/2008 2:42 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Place two of the items from the accomplishment section into Education section in a modified form.
Delete accomplishments section.
Remove references to VMware in different companies and place in Education.
(see below)
EDUCATION
Dale Carnegie - Customer Relations.
Linux Operating System - Install and Administration.
Network Engineering - Hardware and Software
VMWare ESX Server virtualization.
School City, State
Associate’s Degree in Computer Information Management March 2001
High Honors, GPA 3.85
High School City, State
High School Diploma
There is a lot more re-work to do.
Get rid of all the roman numerals and bullets. That is just clutter.
Save the readers eyes. Double space for easy reading.
Shorten it up by eliminating duplicate or repeated technical comments.
Take this out.
• Broad knowledge in the building, upgrading, troubleshooting, and repairing of PC’s and Laptops
You do not have an Electronic Engineering degree; so unless you know what a snubber is in a bang-bang SMPS you are just not telling the truth.
• Hand's on experience in building, upgrading,
PC’s and Laptops
This is the hiring killer. All the techno babble and then you find it challenging.
OBJECTIVE
"To obtain a challenging network administrator position ..."
So, in seven words that you spoke, I decide not to hire you.
A e-mail contact would help for further discussion, if you wish.
Anonymous Coward User ID: 574590 12/30/2008 2:49 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
5 years experience working as the Database Administrator for Saddam Hussein's Weapons of Mass Destruction - Biological and Chemical Weapons Cache Database
10 years experience working as the Database Administrator for Kim Jung Il of North Korea's Weapons of Mass Destruction - Nuclear Weapons Cache Database
[joke]
Anonymous Coward User ID: 568644 12/30/2008 3:01 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Entirely too long, too much info.
Employers don't want to be bothered with reading that much detail, especially when possibly reviewing 100 resumes or more.
Shorten the descriptions and focus on using power words.
Remove the and (&) and plus (+) symbols.
Agree with other poster... remove the Roman Numerals.
Anonymous Coward User ID: 568644 12/30/2008 3:04 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Entirely too long, too much info.
Employers don't want to be bothered with reading that much detail, especially when possibly reviewing 100 resumes or more.
Shorten the descriptions and focus on using power words.
Remove the and (&) and plus (+) symbols.
Agree with other poster... remove the Roman Numerals.
Quoting: Anonymous Coward 113248
How many CEO's do think have a one page resume? One page show's lack of experience and/or education.
Anonymous Coward User ID: 568644 12/30/2008 3:08 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Entirely too long, too much info.
Employers don't want to be bothered with reading that much detail, especially when possibly reviewing 100 resumes or more.
Shorten the descriptions and focus on using power words.
Remove the and (&) and plus (+) symbols.
Agree with other poster... remove the Roman Numerals.
How many CEO's do think have a one page resume? One page show's lack of experience and/or education.
Quoting: blackbriar
In what way? If they aren't a job hopper, one page would be adequate.
Anonymous Coward User ID: 113248 12/30/2008 3:13 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Entirely too long, too much info.
Employers don't want to be bothered with reading that much detail, especially when possibly reviewing 100 resumes or more.
Shorten the descriptions and focus on using power words.
Remove the and (&) and plus (+) symbols.
Agree with other poster... remove the Roman Numerals.
How many CEO's do think have a one page resume? One page show's lack of experience and/or education.
Quoting: blackbriar
???
Said nothing about a one page resume.
And I would assume most CEO's have a lengthy resume.
However, OP isn't applying for a CEO position.
Anonymous Coward User ID: 425325 12/30/2008 3:15 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Entirely too long, too much info.
Employers don't want to be bothered with reading that much detail, especially when possibly reviewing 100 resumes or more.
Shorten the descriptions and focus on using power words.
Remove the and (&) and plus (+) symbols.
Agree with other poster... remove the Roman Numerals.
How many CEO's do think have a one page resume? One page show's lack of experience and/or education.
In what way? If they aren't a job hopper, one page would be adequate.
Quoting: Anonymous Coward 568644
Not sure if OP is a job hopper but the last one page resume I looked at went in the trash. It's common knowledge to most in the corporate world that staying more than three years at any one job causes stagnation. For some that's fine but I expect more from myself.
Anonymous Coward User ID: 316174 (OP) 12/30/2008 3:32 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Entirely too long, too much info.
Employers don't want to be bothered with reading that much detail, especially when possibly reviewing 100 resumes or more.
Shorten the descriptions and focus on using power words.
Remove the and (&) and plus (+) symbols.
Agree with other poster... remove the Roman Numerals.
How many CEO's do think have a one page resume? One page show's lack of experience and/or education.
In what way? If they aren't a job hopper, one page would be adequate.
Not sure if OP is a job hopper but the last one page resume I looked at went in the trash. It's common knowledge to most in the corporate world that staying more than three years at any one job causes stagnation. For some that's fine but I expect more from myself.
Quoting: blackbriar
Not a job hopper. Over past 4 years had 3 jobs, One was one i worked for 7 years ago. Good company to work for but they have a high burnout rate about 2 years is the limit. Other 2 jobs just happened to get hired into some shitty companies.
Anonymous Coward User ID: 582775 12/30/2008 3:48 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Well, I've hired a lot of people for different jobs, and every company is different in their specifics, but a few things remain consistent. With that in mind, some personal preferences regarding your resume:
Don't number everything. It's unnecessary, and you're likely to introduce mistakes during the editing process. Bullets work well, accomplish the same goal, and allow the HR person to focus on your application, not get distracted by a mental count. Also, when bulleting items, keep them limited to around six items, or their mind will wander.
You don't necessarily need to list every detail, and frankly, you should leave the HR person longing to know more. I've brought in a number of people just because I was curious about something on their resume, and hired a few of those folks. You want to provide them with all the relevant information, but a top-to-bottom list of everything you've ever done is too much.
Granted, that's a hard line to tread. You know how to use a screwdriver, but that's not necessary to list on your resume, correct? It's safer to omit lower-level information, if you can list more complex items. If anything, it should give them a better impression of you, too. Fluff should be the first thing to go, it'll make your resume more readable, and will stand out among other resumes, as most are bursting with flowery sounding BS, usually about items irrelevant or basic to the position.
Also, a big complaint of any HR person is that resumes suck to read. Think about it, most are bland, dry, empty descriptions of someone you don't know anything about. It's pretty easy to see most of the applicants don't have a clue about the company or the position, beyond the general. In many ways, it's like reading your email, without a spam filter, and making sure to read every word of every spam email you get. Obviously, nobody does that, so anything that looks too generic automatically suffers.
On the other hand, an application that sprinkles company-specific information throughout it really stands out. Most people write a resume that they can send out to any position at any company, few people take the extra effort to write one aimed at a specific company. Sadly, this is easy to do, especially with copy-paste editors. Just take your generic resume, and tweak details to make it look like you've spent hours researching and writing for just this position.
Better yet, write your resume so it looks like everything you've done your entire life up to this point was to prepare you to apply at this particular company. Cheat. Go through old articles, and do your research. The company has goals, and if they're a bigger company, they'll want everyone to know those goals. Use them to make yourself seem like a natural addition to the company.
It's a little brown-nose-ish, but this is almost more important than anything else you can do with a resume. Writing a cover page that shows you actually care about the place you're applying to almost always wins you an interview, even if your resume/experience is less than stellar. In a way, doing so proves you're willing to work harder than others, before you've even started.
All in all, your resume shouldn't be computerized list of your existence, it should be geared to generate interest in you as a person. It should make people slightly curious about you, and should give it's readers the idea that you're an unusual and valuable person that longs to work in their particular company.
Do that, and they won't be able to put your application into the "pass" pile, even if you're not entirely qualified for the position. It's easier to train someone intelligent and eager than it is to try and squeeze rocks into diamonds.
Good luck, OP!
Anonymous Coward User ID: 574590 12/30/2008 4:33 PM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
remember that most PEOPLE will never read these things for selection.
Lose the objective & summary . We hire slaves not humans with 'objectives'. You shouldn't be a science project.
keywords.
“Years of experience in setup and configuring of DNS, DHCP, WINS, VPN, RAS, IPSEC, RDP, ICA, plus much more”
The protocol suite is called TCP/IP. Also RAS is PPP. If you don not use what the rest of the planet calls these things, the key word stuff will not find you. Also it’s just too many aspects of TCP/IP. Hell you may as well add RARP/ARP in there. I know you wanted to.
You did 'desktop support' but never ran Microsoft Office?
And I don’t see anything about Visio. You know the business world likes diagrams…
Frankly too many acronyms in your experience, and not enough in the skill set.
Look you have experience, but it just reads all over. Also list MAJOR accomplishments. Look I just setup OpenVPN on Linux KVM with an authentication via Windows SFU to remove an overpriced Cisco implementation and the best I’d write on a resume is:
Implemented cost effective VPN solution saving the company a reoccurring cost of $15,000 USD in maintenance.
My employer doesn’t care if it’s a cheese sandwich or POS from IBM… You are lacking in number accomplishments. You have to be able to justify your salary, and you have to prove that unlike the rest of the leeches you proactively look for ways to save MONEY.
“Setup and learn VMWare in a test network environment”
You can do better. Clearly this lead to running ESX. Didn’t you do research to leverage new technologies to not only reduce operational expenses in terms of hardware, but also greatly reduce the timeframe of implementations of new projects?
Don’t forget the green thing that by doing this you were helping to make the company not only more profitable, but reducing their ‘carbon footprint’.. Since you call your cell a ‘mobile’ Euro’s are always in a twist over CO2… I guess they hate their trees or something.
You need to speak more of the business speak. "I don't know which was scarier...the speech...or the Congress cheering it. He evoked Lincoln. Whenever a President is going to get us into serious trouble...they always use Lincoln."
-2010
LouisWinthorpeIII Self apointed knowitall User ID: 531407 12/31/2008 12:50 AM
Re: Tips on my resume - any serious thoughts would be greatly appreciated. Names have been changed to protect the innocent.
Yes get it down to a single page and get that GPA off of there no one cares.
Quoting: Drone 559040
Indeed, unless the schools were Yale, Harvard, Brown, Princeton or Cambridge, nobody gives a fuck. "I don't know which was scarier...the speech...or the Congress cheering it. He evoked Lincoln. Whenever a President is going to get us into serious trouble...they always use Lincoln."
-2010
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