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when my house phone rings I lose internet connection

 
Anonymous Coward
User ID: 793869
United States
10/14/2009 09:24 PM
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when my house phone rings I lose internet connection
only when the phone is ringing. not when it is in use. and only on my laptop which uses a wireless connection. this doesn't happen with my hard wired pc, or xbox live.

I have DSL. and I am indeed using the filters that connect to the phone lines.

any suggestions?
[[-Anti-]]

User ID: 720763
United States
10/14/2009 09:25 PM
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Re: when my house phone rings I lose internet connection
Do you have other people in the house?

Once at my old house my brother had installed a phone secretly in his room and didn't let anyone know. So every time the phone rang, the internet would die. It took a bit to figure out..
Signed,
-Anti-->

Industrio-Classical cybernetic brain stimulation for a new world - Darkness is not inherently evil.

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Just A Thought

User ID: 508937
United States
10/14/2009 09:26 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.
Anonymous Coward
User ID: 481377
Canada
10/14/2009 09:27 PM
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Re: when my house phone rings I lose internet connection
Is your phone a cordless? The 2.4Ghz frequency on some cordless phones is the same as that used by wireless routers.
Anonymous Coward (OP)
User ID: 793869
United States
10/14/2009 09:27 PM
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Re: when my house phone rings I lose internet connection
]]
Do you have other people in the house?

Once at my old house my brother had installed a phone secretly in his room and didn't let anyone know. So every time the phone rang, the internet would die. It took a bit to figure out..
 Quoting:


no.

sadly I live alone. but I have company over all the time.

no secret phones here. all my phone lines have the filter thingy connected
Anonymous Coward (OP)
User ID: 793869
United States
10/14/2009 09:31 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.
 Quoting: Just A Thought


hmm.

the phone in question is not cordless.

but it did at one time have a companion cordless phone. it was one of those answering machine/wired phone/cordless phone setups. but I lost the cordless phone. I can't remember if the phone line had to be plugged into the cordless phone charger or not.
Just A Thought

User ID: 508937
United States
10/14/2009 09:33 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.


hmm.

the phone in question is not cordless.

but it did at one time have a companion cordless phone. it was one of those answering machine/wired phone/cordless phone setups. but I lost the cordless phone. I can't remember if the phone line had to be plugged into the cordless phone charger or not.
 Quoting: Anonymous Coward 793869



That is still cordless. And that is also your problem. Get a simple land line phone. Problem solved.
Anonymous Coward
User ID: 794092
United States
10/14/2009 09:36 PM
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Re: when my house phone rings I lose internet connection
sadly I live alone.

no secret phones here.
 Quoting: Anonymous Coward 793869


If you're male, the government may think you're a drug dealer/terrorist.

If you're female, you may be bugged by a stalker.
Anonymous Coward
User ID: 787776
United States
10/14/2009 09:37 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.
 Quoting: Just A Thought


BINGO Go into your router and change the channel that it uses. Pretty simple really. Yes this can be done.
Anonymous Coward
User ID: 684640
United States
10/14/2009 09:38 PM
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Re: when my house phone rings I lose internet connection
get off dial up. seriously.
Anonymous Coward
User ID: 787776
United States
10/14/2009 09:39 PM
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Re: when my house phone rings I lose internet connection
I had to change the channel from 1 to 6 before my phone stopped interfering with it.
Anonymous Coward (OP)
User ID: 793869
United States
10/14/2009 09:40 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.


hmm.

the phone in question is not cordless.

but it did at one time have a companion cordless phone. it was one of those answering machine/wired phone/cordless phone setups. but I lost the cordless phone. I can't remember if the phone line had to be plugged into the cordless phone charger or not.



That is still cordless. And that is also your problem. Get a simple land line phone. Problem solved.
 Quoting: Just A Thought


yep you're right.

I just switched it out with another phone. called it on my cell and the internet stayed connected.

I know this turned out to be a simple and petty problem ; I feel kind of dumb.

thanks for your help.
Anonymous Coward (OP)
User ID: 793869
United States
10/14/2009 09:41 PM
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Re: when my house phone rings I lose internet connection
get off dial up. seriously.
 Quoting: Anonymous Coward 684640


I have an upper mid level DSL service.
Anonymous Coward
User ID: 412938
United States
10/14/2009 09:41 PM
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Re: when my house phone rings I lose internet connection
You have spookables in your house then
Anonymous Coward
User ID: 794222
United States
10/14/2009 09:42 PM
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Re: when my house phone rings I lose internet connection
GLP people are so smart and helpful. :-)
Anonymous Coward (OP)
User ID: 793869
United States
10/14/2009 09:43 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.


BINGO Go into your router and change the channel that it uses. Pretty simple really. Yes this can be done.
 Quoting: Anonymous Coward 787776


ok.

how do I do that?

I dont want to lost my answering machine.
Anonymous Coward
User ID: 791944
Australia
10/14/2009 09:44 PM
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Re: when my house phone rings I lose internet connection
GLP people are so smart and helpful. :-)
 Quoting: Anonymous Coward 794222


GLP Helpline,

how can we be of service today?
Anonymous Coward
User ID: 794279
United States
10/14/2009 09:45 PM
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Re: when my house phone rings I lose internet connection
only when the phone is ringing. not when it is in use. and only on my laptop which uses a wireless connection. this doesn't happen with my hard wired pc, or xbox live.

I have DSL. and I am indeed using the filters that connect to the phone lines.

any suggestions?
 Quoting: Anonymous Coward 793869

Move LOL jk
Anonymous Coward
User ID: 794222
United States
10/14/2009 09:45 PM
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Re: when my house phone rings I lose internet connection
GLP people are so smart and helpful. :-)


GLP Helpline,

how can we be of service today?
 Quoting: Anonymous Coward 791944
Technical help is great but the prophecy info. sucks!!!
Anonymous Coward
User ID: 794279
United States
10/14/2009 09:50 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.


BINGO Go into your router and change the channel that it uses. Pretty simple really. Yes this can be done.


ok.

how do I do that?

I dont want to lost my answering machine.
 Quoting: Anonymous Coward 793869

Are you using the DSL providers router? Or your own?
Anonymous Coward (OP)
User ID: 793869
United States
10/14/2009 09:55 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.


BINGO Go into your router and change the channel that it uses. Pretty simple really. Yes this can be done.


ok.

how do I do that?

I dont want to lost my answering machine.

Are you using the DSL providers router? Or your own?
 Quoting: RememberThis



my own.

I'm at the router manager webpage and see where to change the channel.

I guess I should just change the channel and phone my house until I find one that works?
Anonymous Coward
User ID: 794279
United States
10/14/2009 10:25 PM
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Re: when my house phone rings I lose internet connection
Your cordless phone is on the same frequency your wireless router is on.


BINGO Go into your router and change the channel that it uses. Pretty simple really. Yes this can be done.


ok.

how do I do that?

I dont want to lost my answering machine.

Are you using the DSL providers router? Or your own?



my own.

I'm at the router manager webpage and see where to change the channel.

I guess I should just change the channel and phone my house until I find one that works?
 Quoting: Anonymous Coward 793869
Have you filtered the router input? Or does it have one built in?
mothra
User ID: 779743
United States
10/14/2009 10:48 PM
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Re: when my house phone rings I lose internet connection
Call the phone company. This happened to me when the government bugged my internet and the phone company made them stop.
Anonymous Coward
User ID: 794279
United States
10/14/2009 10:55 PM
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Re: when my house phone rings I lose internet connection
Call the phone company. This happened to me when the government bugged my internet and the phone company made them stop.
 Quoting: mothra 779743

norespect
Allan
User ID: 941274
United States
04/12/2010 04:41 PM
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Re: when my house phone rings I lose internet connection
Even if you are not using a cordless phone, it you have a cordless phone base connected somewhere in your home, it is probably broadcasting on the same frequency as your wireless router.

Check the manual for your router for instructions on changing your router's frequency. Some companies also have a 24 hour help line that can walk you through the process. I had the same problem up until today. I already knew how to change the frequency, but I did not realize this was the problem until I read this blog.
Anonymous Coward
User ID: 733140
United States
04/12/2010 04:48 PM
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Re: when my house phone rings I lose internet connection
only when the phone is ringing. not when it is in use. and only on my laptop which uses a wireless connection. this doesn't happen with my hard wired pc, or xbox live.

I have DSL. and I am indeed using the filters that connect to the phone lines.

any suggestions?
 Quoting: Anonymous Coward 793869


this usually happens when people hook up phone line into the network connection of computer. if your using dsl sound like you have it hook up wrong or you have a bad filter going to your computer.
Anonymous Coward
User ID: 940391
Canada
04/12/2010 04:48 PM
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Re: when my house phone rings I lose internet connection
Make sure you have a phone filter installed.

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