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**Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations

 
Anonymous Coward
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11/11/2009 01:04 AM
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**Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations
[link to fourwinds10.com]

Subject: Beware - New Scam - Always check your receipts fo unsolicited cash back.


It happened at Wal-Mart (Supercenter Store #1279, 10411 N Freeway 45, Houston , TX 77037 A month ago. I bought a bunch of stuff, over $150, & I glanced at my receipt as the cashier was handing me the bags.. I saw a cash-back of $40. I told her I didn't request a cash back & to delete it. She said I'd have to take the $40 because she couldn't delete it. I told her to call a supervisor. Supervisor came & said I'd have to take it. I said NO! Taking the $40 would be a cash advance against my Discover & I wasn't paying interest

on a cash advance!!!!! If they couldn't delete it then they would have to delete the whole order. So the supervisor had the cashier delete the whole order & re-scan everything! The second time I looked at the electronic pad before I signed & a cash-back of $20 popped up. At that point I told the cashier & she deleted it. The total came out right. The cashier agreed that the electronic pad must be defective. Obviously the cashier knew the electronic pad was defective because she NEVER offered me the $40 at the beginning.



Can you imagine how many people went through before me & at the end of

her shift how much money she pocketed?



Just to alert everyone. My co worker went to Milford , DE Wal-Mart last week. She had her items rung up by the cashier. The cashier hurried her along and didn't give her a receipt. She asked the cashier for a receipt and the cashier was annoyed and gave it to her. My co worker didn't look at her receipt until later that night.. The receipt showed that

she asked for $20 cash back.



SHE DID NOT ASK FOR CASH BACK!



My co worker called Wal-Mart who investigated but could not see the cashier pocket the money. She then called her niece who works for the bank and her niece told her this. This is a new scam going on. The cashier will key in that you asked for cash back and then hand it to her friend who is the next person in line.



Please, please, please check your receipts right away when using credit or debit cards!



This is NOT limited to Wal-Mart, although they are the largest retailer so they have the most incidents



I am adding to this. My husband and I were in Wal-Mart North Salisbury and paying with credit card when my husband went to sign the credit card signer he just happen to notice there was a $20 cash back added. He told the cashier that he did not ask nor want cash back and she said this machine has been messing up and she canceled it. We really didn't

think anything of it until we read this email.



I wonder how many "seniors" have been, or will be, "stung" by this one????



To make matters worse ........



THIS SCAM CAN BE DONE ANYWHERE, AT ANY RETAIL OR WHOLESALE LOCATION!!!
Anonymous Coward
User ID: 739044
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11/11/2009 01:11 AM
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Re: **Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations
Wow, thanks for posting. I always check my receipts around the holidays. Sometimes they hire new people who make mistakes. What you posted is a scam by checkers, which is even worse.
isnapshot

User ID: 710374
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11/11/2009 01:13 AM
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Re: **Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations
Bullshit.

First, I asked my roommate who works at Walmart and he said it's not possible.

Next, I spent 5 seconds doing a Google search and learned it's nothing but a rumor.

Here's the link:

[link to www.snopes.com]




Scam: Retail cashiers steal from customers by secretly initiating cash back requests and then pocketing the money.


FALSE


Examples:

[Collected via e-mail, November 2004]

Something happened to me this past weekend that I wanted to alert everyone I know to be on the look-out for while shopping at Wal Mart, especially during the busy holiday season. This trip I had a buggy full buying stuff to outfit the deer camp and the usual purchases for home, in other words I had over $200 worth of goods to buy. When I checked out, I ran my Wal Mart credit card through the machine and pressed "No" to the question of "Do you want $20 cash back?"

The checker fooled around with the register and then asked me to run the card again because it did not work the first time. I don't recall pressing "No" again or even if the question came up on the card terminal. My biggest concern at that time was making sure I picked up all the bags around that carousel they use to bag your purchases. While I was moving my bags back to the cart, I didn't pay any attention to my receipt. Anyway, the next morning I looked at my receipt (I usually just throw it away without looking at it!) There was a line on it that read "$20.00 Cash Back" and another that said "Change Due 20.00."

I called the manager and told him what happened and that I did not request $20.00 back, nor did I get $20.00 back. He did not seem a bit surprised. It seems that is a scheme the cashiers use to slip $20.00 in their pockets at the customers expense. The manager said I could come back to the store for the credit but now I wonder how many times this has happened to me in the past that I did not catch. I am not sure if the cashier can override the "No" or if she charged the extra $20.00 during the second swipe of the card. At least this time, she got caught the next day but I would have loved to have caught her in the act the day it happened.

Please pay attention to your receipt and don't let these thieves steal your hard earned money!!


[Collected via e-mail, June 2009]

Just to alert everyone. My co worker went to Milford DE Walmart last week. She had her items rung up by the cashier. The cashier hurried her along and didn't give her a receipt. She asked the cashier for a receipt and the cashier was annoyed and gave it to her. My co worker didn't look at her receipt until later that night. The receipt showed that she asked for $20 cash back. SHE DID NOT ASK FOR CASH BACK. My co worker called Walmart who investigated but could not see the cashier pocket the money. She then called her niece who works for the bank and her niece told her this. There is a scam going on. The cashier will ask for cash back and hand it to her friend who is the next person in line. Please, Please, please check your receipts right away when using debit cards. The store has the cashier under investigation now. We can only pray that she is caught very soon.

I am adding to this. My husband and I were in WalMart North Salisbury and paying with credit card when my husband went to sign the credit card signer he just happen to notice there was a $20 cash back added. He told the cashier that he did not ask nor want cash back and she said this machine has been messing up and she canceled it. We really didn't think anything of it until we read this email. Please be aware.


[Collected via e-mail, July 2009]

It happened to me at Wal-Mart (Supercenter Store #1279, 10411 N Freeway 45, Houston, TX 77037) a month ago. I bought a bunch of stuff, over $150, & I glanced at my receipt as the cashier was handing me the bags. I saw a cash-back of $40. I told her I didn't request a cash back & to delete it. She said I'd have to take the $40 because she couldn't delete it. I told her to call a supervisor. Supervisor came & said I'd have to take it. I said NO! Taking the $40 would be a cash advance against my Discover & I wasn't paying interest on a cash advance!!!!! If they couldn't delete it then they would have to delete the whole order. So the supervisor had the cashier delete the whole order & re-scan everything! The second time I looked at the electronic pad before I signed & a cash-back of $20 popped up. At that point I told the cashier & she deleted it. The total came out right. The cashier agreed that the electronic pad must be defective. Obviously the cashier knew the electronic pad was defective because she NEVER offered me the $40 at the beginning. Can you imagine how many people went through before me & at the end of her shift how much money she pocketed?


Origins: Versions of the same basic "cash back" e-mail have been circulating since late 2004, all featuring the scenario of a WalMart customer who uses a credit card which is charged for a cash back amount (despite the shopper's not having asked for cash back), but no cash is handed to the customer, and the discrepancy is noted only when the shopper spots the added amount on the receipt. In concept, this items sounds similar to an earlier piece which spread

the false claim that gas stations were imposing surreptitious $10.00 surcharges on credit card customers. That is, a customer misunderstood or misinterpreted something that happened to her while shopping, but — despite not having any evidence of a deliberate attempt to defraud — was quick to write and circulate a message erroneously accusing retailers of wrongdoing.

We checked out (and spoke with cashiers at) a number of different retailers, including WalMart, and verified that cashiers could not be "scamming" customers through the method described above, because cashiers had no method of initiating cash back transactions on their own. There was simply no way for a cashier to surreptituously place a cash back charge on a customer's card and furtively pocket the money, all without the customer's knowing about it (unless he or she examined the receipt before leaving the checkout counter). As one cashier noted:
We CANNOT request cash back. The "buttons" that you press to say no or request an amount are very close together. People accidently press the wrong ones all the time. We as cashiers have no control over this. Also, if you look up on the pole that has the register number on it, there is a black bubble. THAT is a camera that they use to watch us. They check those all the time. The only way we could steal the customer's money would be to print their check for more than the total. That could be easily checked by the customer when we hand it back to them.
In virtually every case, when customers complain about getting cash back from credit/debit card purchases without having requested it, the cause is that those customers didn't pay close enough attention to the prompts on the card processing keypads, or they simply pressed the wrong keys. (On rare occasions, a mechanical malfunction might also result in the initiation of an erroneous cash back request.)

Of course, it's always possible that an unscrupulous cashier might "accidentally" neglect to give a customer some or all of a requested cash back amount and then pocket the money if the customer fails to notice the discrepancy before leaving the store, but we haven't turned up any evidence showing this to be a common or widespread form of scam.

Last updated: 9 November 2009

The URL for this page is [link to www.snopes.com]

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This material may not be reproduced without permission.
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Anonymous Coward (OP)
User ID: 810683
United States
11/11/2009 01:15 AM
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Re: **Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations
Thanks for checking it out, but I would say that eple need to be careful where this could happen. Never hurts to hear about the possibilities.

Thanks again.
isnapshot

User ID: 710374
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11/11/2009 01:15 AM
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Re: **Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations
bsflag bsflag bsflag bsflag bsflag bsflag bsflag
Anonymous Coward
User ID: 773130
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11/11/2009 01:16 AM
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Re: **Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations
[link to www.snopes.com]

false

LOL snopes has it so you cannot cut and paste but the very same EMAIL in the OP is on the site..

this cannot happen...not saying OP is trying to stir shit, but ALWAYS run email things through snopes.com...always.
Anonymous Coward (OP)
User ID: 810683
United States
11/11/2009 01:18 AM
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Re: **Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations
Part of link

We CANNOT request cash back. The "buttons" that you press to say no or request an amount are very close together. People accidently press the wrong ones all the time. We as cashiers have no control over this. Also, if you look up on the pole that has the register number on it, there is a black bubble. THAT is a camera that they use to watch us. They check those all the time. The only way we could steal the customer's money would be to print their check for more than the total. That could be easily checked by the customer when we hand it back to them.
In virtually every case, when customers complain about getting cash back from credit/debit card purchases without having requested it, the cause is that those customers didn't pay close enough attention to the prompts on the card processing keypads, or they simply pressed the wrong keys. (On rare occasions, a mechanical malfunction might also result in the initiation of an erroneous cash back request.)

Of course, it's always possible that an unscrupulous cashier might "accidentally" neglect to give a customer some or all of a requested cash back amount and then pocket the money if the customer fails to notice the discrepancy before leaving the store, but we haven't turned up any evidence showing this to be a common or widespread form of scam.
emerald_glow

User ID: 379016
United States
11/11/2009 01:22 AM

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Re: **Beware** - New Scam - Always check your receipts fo unsolicited cash back, several Walmart locations
One more reason to pay by cash whenever you can
Emerald_Glow

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