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GLP Support Needed: VOICE CHAT connection problem - help please

 
Jamesbo
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User ID: 10844033
United States
03/22/2012 04:19 PM
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GLP Support Needed: VOICE CHAT connection problem - help please
Trying to help a paid member user connect to GLP voice chat - he is on use.net, a satellite IP. He is able to log on to GLP but cannot for some reason connect to voice chat. he enters his credentials then it just sits ther "connecting..."

Anyone know the issue? Any help or insight is appreciated.

He has an XP machine, IE 9.

Thank you

Last Edited by Jamesbo on 03/22/2012 04:23 PM
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Jamesbo  (OP)

User ID: 10844033
United States
03/22/2012 04:20 PM
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Re: GLP Support Needed: VOICE CHAT connection problem - help please
The person trying to connect has some very interesting things to bring to a live chat
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Jamesbo  (OP)

User ID: 10844033
United States
03/22/2012 04:24 PM
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Re: GLP Support Needed: VOICE CHAT connection problem - help please
bump
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Jamesbo  (OP)

User ID: 10844033
United States
03/22/2012 04:46 PM
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Re: GLP Support Needed: VOICE CHAT connection problem - help please
B
U
M
P
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John Donson
User ID: 7813130
United States
03/22/2012 05:06 PM
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Re: GLP Support Needed: VOICE CHAT connection problem - help please
Have him use different creds. Sounds like your server isn't picking up his request. That could be a port issue on the redirect.
Jamesbo  (OP)

User ID: 10844033
United States
03/22/2012 08:59 PM
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Re: GLP Support Needed: VOICE CHAT connection problem - help please
It was his satellite provider

Solved. Thanks
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