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Comcast capped our home data usage!

 
Anonymous Coward
User ID: 55711204
United States
06/02/2014 10:21 AM
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Comcast capped our home data usage!
redface

We just found out that Comcast has capped our monthly data usage of home cable internet to 300GB. We almost went over. We had no idea about ANY of this until we got a strange phone call from them stating we were approaching our data limit, which we had no idea even existed! When we called them back, they stated we had a limit of 300GB and it would be $10 for every 50GB we went over and above that, monthly.

We're sitting here saying "What the heck?". We have never heard of a monthly data limit of home internet usage! This is insane! We have 2 adults, 2 teenagers and a 2 year old who likes to play on our phones & other wireless devices.

Seriously? We are looking elsewhere for internet now. We didn't go over our limit but we got very close.

This policy is now effective in Alabama, Georgia, Kentucky, Mississippi, Tennessee and South Carolina. Here's the link...
[link to customer.comcast.com (secure)]

To check your data usage visit:
[link to xfinity.com]
Anonymous Coward
User ID: 20241035
United States
06/02/2014 10:30 AM
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Re: Comcast capped our home data usage!
Everyone in those areas should just all cancel their service.
Anonymous Coward
User ID: 39515783
United States
06/02/2014 10:32 AM
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Re: Comcast capped our home data usage!
Mediacom has been doing the same for months.
Giohater

User ID: 5310448
United States
06/02/2014 10:33 AM
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Re: Comcast capped our home data usage!
Crazy
Gio
Anonymous Coward (OP)
User ID: 55711204
United States
06/02/2014 10:34 AM
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Re: Comcast capped our home data usage!
The link to check your data usage should look like this (without the spaces) ...

http:/ / xfinity . com /mydatausage

I still can't believe it. We are going to look at WOW cable services because I don't think they have data limits. There are too many people in our house using the internet to have a limit on our usage.. not to mention when family comes to visit and the teenage kid's friends. Geez!
Anonymous Coward
User ID: 58706652
Australia
06/02/2014 10:35 AM
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Re: Comcast capped our home data usage!
Always been like that here
Anonymous Coward
User ID: 1739167
United States
06/02/2014 10:35 AM
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Re: Comcast capped our home data usage!
Last year comcast called me and told me I was using too much BW...they then threatened to shut my service off for a month if it happened again. I told them I had never agreed to any such service cap, and if they dared to shut my service off I would cancel them altogether. I haven't changed my habits, and they haven't bothered me since.
Anonymous Coward
User ID: 58607625
United Kingdom
06/02/2014 10:37 AM
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Re: Comcast capped our home data usage!
300Gb/Mo is the equivalent of downloading 100 films per month, or 60,000 song-length Mp3's.

OP, you sure someone hasn't hijacked your network or your machine(s)????
PhennommennonnModerator
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06/02/2014 10:37 AM

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Re: Comcast capped our home data usage!
redface

We just found out that Comcast has capped our monthly data usage of home cable internet to 300GB. We almost went over. We had no idea about ANY of this until we got a strange phone call from them stating we were approaching our data limit, which we had no idea even existed! When we called them back, they stated we had a limit of 300GB and it would be $10 for every 50GB we went over and above that, monthly.

We're sitting here saying "What the heck?". We have never heard of a monthly data limit of home internet usage! This is insane! We have 2 adults, 2 teenagers and a 2 year old who likes to play on our phones & other wireless devices.

Seriously? We are looking elsewhere for internet now. We didn't go over our limit but we got very close.

This policy is now effective in Alabama, Georgia, Kentucky, Mississippi, Tennessee and South Carolina. Here's the link...
[link to customer.comcast.com (secure)]

To check your data usage visit:
[link to xfinity.com]
 Quoting: Anonymous Coward 55711204


dude comCRAP started that shit back in 2010 with me 250 gig & didnt say a fucking word - no notification whatsoever - i found out by loggn into my acct & just goin thrru acct tabs my "usage" was a pube under the 250 gig!! had i gone over the additionals wouldve been alacarte

i told them to fuck off & went FIOS - no caps
political correctness is a doctrine.... fostered by a delusional, illogical minority...... and rabidly promoted by an unscrupulous mainstream media; which holds forth the proposition that it is entirely possible to pick up a turd by the clean end.
Anonymous Coward
User ID: 58684516
United Kingdom
06/02/2014 10:41 AM
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Re: Comcast capped our home data usage!
Tell them you're capping the amount due
Anonymous Coward
User ID: 18564820
United States
06/02/2014 10:45 AM
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Re: Comcast capped our home data usage!
Everyone in those areas should just all cancel their service.
 Quoting: Anonymous Coward 20241035


Sadly, thats the answer and instant solution. The ppl woukd.ha e yheir service reconnected and all get credits.

But that would require someone to possibly miss americas got no talent or loud housewives from some fake city for possibly one night. This this will not take place.

Americans have been labotamized by television. End og story.


Those with a brain got rid of comcast years ago but thats a seperate issue.
Anonymous Coward
User ID: 35890761
Canada
06/02/2014 10:48 AM
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Re: Comcast capped our home data usage!
The most perverse part of bandwidth caps is you are now paying for every advertisement sent to your computer because it counts towards your monthly total. So when you watch a video on youtube, they can stream you an HD ad that uses 100 MB and then let you watch a music video that take 10 MB.

ISP's are now allowed to prioritize streams for companies that pay a premium (ie. Netflix). So they are making money twice for the same bandwidth - from the advertiser and from the customer paying in bandwidth usage.

Crazy is gettin' batshit crazy
Anonymous Coward
User ID: 58761431
United States
06/02/2014 10:49 AM
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Re: Comcast capped our home data usage!
im on sat and get a whopping 17 gigs but you can only use 70% for 85 fn $ a month talk about a rip off. its all i can get.
Anonymous Coward
User ID: 49013354
United Kingdom
06/02/2014 10:50 AM
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Re: Comcast capped our home data usage!
redface

We just found out that Comcast has capped our monthly data usage of home cable internet to 300GB. We almost went over. We had no idea about ANY of this until we got a strange phone call from them stating we were approaching our data limit, which we had no idea even existed! When we called them back, they stated we had a limit of 300GB and it would be $10 for every 50GB we went over and above that, monthly.

We're sitting here saying "What the heck?". We have never heard of a monthly data limit of home internet usage! This is insane! We have 2 adults, 2 teenagers and a 2 year old who likes to play on our phones & other wireless devices.

Seriously? We are looking elsewhere for internet now. We didn't go over our limit but we got very close.

This policy is now effective in Alabama, Georgia, Kentucky, Mississippi, Tennessee and South Carolina. Here's the link...
[link to customer.comcast.com (secure)]

To check your data usage visit:
[link to xfinity.com]
 Quoting: Anonymous Coward 55711204


Maybe stop pirating movies?

In any case can you not switch provider?
Anonymous Coward
User ID: 50543722
United States
06/02/2014 12:18 PM
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Re: Comcast capped our home data usage!
Out in the boonies, we are capped at 10gb/month.

Appreciate what you have.
Mechatronics

User ID: 57084979
United States
06/02/2014 12:28 PM

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Re: Comcast capped our home data usage!
The data usage meter is back for good now since the FCC has now labelled internet providers as gas stations instead of telecommunication services.

Dump your service and move near a Starbucks
Mechatronics

User ID: 57084979
United States
06/02/2014 12:29 PM

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Re: Comcast capped our home data usage!
Out in the boonies, we are capped at 10gb/month.

Appreciate what you have.
 Quoting: Fret Wiz


Amazing, I use about 1gb a day just browsing the net.
Anonymous Coward
User ID: 41493692
United States
06/02/2014 12:31 PM
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Re: Comcast capped our home data usage!
I dumped my Comcast because they kept trying to nickle and dime me with rate increases every 3-6 months on my bill and because it seemed they were limiting my connection to Youtube during peak hours.

Here's a thread about Comcast throttling Youtube: [link to forums.comcast.com]
Anonymous Coward
User ID: 58672473
United States
06/02/2014 12:34 PM
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Re: Comcast capped our home data usage!
I've been thinking about Roku,l but am not sure if I have enough bandwidth. They tell me it's 10 mgbs, does that sound right? Also, can I even use Roku with that small amount?
Anonymous Coward
User ID: 58672473
United States
06/02/2014 12:38 PM
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Re: Comcast capped our home data usage!
I've been thinking about Roku,l but am not sure if I have enough bandwidth. They tell me it's 10 mgbs, does that sound right? Also, can I even use Roku with that small amount?
 Quoting: Anonymous Coward 58672473


I just checked and it says 10 Mbps download speed. It that enough for roku?
Anonymous Coward
User ID: 50543722
United States
06/02/2014 12:40 PM
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Re: Comcast capped our home data usage!
Out in the boonies, we are capped at 10gb/month.

Appreciate what you have.
 Quoting: Fret Wiz


Amazing, I use about 1gb a day just browsing the net.
 Quoting: Mechatronics

Yeah, hardly a month goes by without exorbitant overage fees.

I'm using a MiFi now. In the past, I had satellite...the caps were similar, but if I went over, they'd throttle me down to modem speeds.

They have us rural folks by the sack & they milk it for all it's worth.
Anonymous Coward
User ID: 57981403
United States
06/02/2014 12:41 PM
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Re: Comcast capped our home data usage!
Google Fiber cant come fast enough.


They need to stop charging Data on the Phones also, its just a rip off.
Anonymous Coward
User ID: 53805149
United States
06/02/2014 12:42 PM
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Re: Comcast capped our home data usage!
redface

We just found out that Comcast has capped our monthly data usage of home cable internet to 300GB. We almost went over. We had no idea about ANY of this until we got a strange phone call from them stating we were approaching our data limit, which we had no idea even existed! When we called them back, they stated we had a limit of 300GB and it would be $10 for every 50GB we went over and above that, monthly.

We're sitting here saying "What the heck?". We have never heard of a monthly data limit of home internet usage! This is insane! We have 2 adults, 2 teenagers and a 2 year old who likes to play on our phones & other wireless devices.

Seriously? We are looking elsewhere for internet now. We didn't go over our limit but we got very close.

This policy is now effective in Alabama, Georgia, Kentucky, Mississippi, Tennessee and South Carolina. Here's the link...
[link to customer.comcast.com (secure)]

To check your data usage visit:
[link to xfinity.com]
 Quoting: Anonymous Coward 55711204


epiclol
Anonymous Coward
User ID: 58795380
United States
06/02/2014 12:43 PM
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Re: Comcast capped our home data usage!
[...]

i told them to fuck off & went FIOS - no caps
 Quoting: Phennommennonn


Thats the long game.

Get people into FIOS (shit battery backups not like true telephony) while removing all the old stuff which was hardened and simple and had its own power like POTS
Anonymous Coward
User ID: 58795518
United Kingdom
06/02/2014 12:47 PM
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Re: Comcast capped our home data usage!
immediately cancel, and tell them WHY you're cancelling
Anonymous Coward
User ID: 58725353
United States
06/02/2014 12:52 PM
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Re: Comcast capped our home data usage!
Welcome to "free enterprise," American style at least.

People in Europe and Asia don't have to deal with this shit, because their governments are actually sometimes proactive about consumer protection.

We could probably stop this with regulation, but that would be un-American.
Anonymous Coward
User ID: 58725353
United States
06/02/2014 12:54 PM
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Re: Comcast capped our home data usage!
Google Fiber cant come fast enough.


They need to stop charging Data on the Phones also, its just a rip off.
 Quoting: Anonymous Coward 57981403


Don't get me wrong, I would pay for Google fiber. But it's no savior. The idea of Google controlling the internet in America even more than they do now scares me.
Anonymous Coward
User ID: 58672473
United States
06/02/2014 12:56 PM
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Re: Comcast capped our home data usage!
I've been thinking about Roku,l but am not sure if I have enough bandwidth. They tell me it's 10 mgbs, does that sound right? Also, can I even use Roku with that small amount?
 Quoting: Anonymous Coward 58672473


I just checked and it says 10 Mbps download speed. It that enough for roku?
 Quoting: Anonymous Coward 58672473


Okay, I hate the cable companies too! I want to ditch everything but the internet, which is why I am asking the above questions.
I sincerely looked to find the answer and couldn't and would love for someone to tell me if this is doable.
I am out in the sticks too and have only cable or Direct tv to choose from.
DREAM MAKER

User ID: 43045081
United States
06/02/2014 12:58 PM
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Re: Comcast capped our home data usage!
that sucks Op , hope you find a better service
Anonymous Coward
User ID: 56306878
United States
06/02/2014 12:59 PM
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Re: Comcast capped our home data usage!
Yeah, I'm going to have a fucking problem with this.
I will blast through that cap easily by mid-month.
Anonymous Coward
User ID: 57774119
United States
06/02/2014 01:02 PM
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Re: Comcast capped our home data usage!
300Gb/Mo is the equivalent of downloading 100 films per month, or 60,000 song-length Mp3's.

OP, you sure someone hasn't hijacked your network or your machine(s)????
 Quoting: Anonymous Coward 58607625


300GB is HUGE! Are you downloading full length porn movies?





GLP