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Verizon's computers are down nationwide-have been for over 24 hours

 
Slick
User ID: 56821208
United States
06/27/2014 12:21 PM
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Verizon's computers are down nationwide-have been for over 24 hours
I tried to purchase an iPhone yesterday and the Apple store couldn't access my account, so we called Verizon.

They said that their network was "updating".

I waited several hours later and again "we're updating"

I asked the woman how long has this been going on, she said "since she got to work"

Now today, I called Verizon to see if I could head back to the Apple store, they are still "updating"

They have no access to anyones accounts.

They can only see just a very limited bit of a customers account and they can't do anything to anyones account.
Crazy Harriet

User ID: 59499782
United States
06/27/2014 12:28 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
can anyone confirm this?
"I would rather take a political risk in pursuit of peace, than risk peace in pursuit of politics." - Donald Trump
SmartAss

User ID: 3115505
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06/27/2014 12:33 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
I just tried logging into my Verizonwireless.com account and I can log in, but then get the message:

My Verizon is temporarily unavailable
Thank you for signing in to My Verizon. Some account actions are temporarily unavailable while we upgrade our systems. We apologize for this inconvenience and look forward to serving you more fully the next time you sign in.
Life is like a jar of Jalapeno peppers.
What you do today just might burn your ass tomorrow.
Anonymous Coward
User ID: 13141805
United States
06/27/2014 12:36 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
I was at verizon yesterday at 5 pacific. Google was down for a bit
Anonymous Coward
User ID: 34151172
United States
06/27/2014 12:37 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
can anyone confirm this?
 Quoting: Crazy Harriet


My Verizon is temporarily unavailable

Thank you for signing in to My Verizon. Some account actions are temporarily unavailable while we upgrade our systems. We apologize for this inconvenience and look forward to serving you more fully the next time you sign in.

The following My Verizon options are still available:

My Bill
View My Bill

My Device
Backup My Contacts
Anonymous Coward
User ID: 56319665
France
06/27/2014 12:39 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
[link to www.isitdownrightnow.com]
King Crimson

User ID: 56404554
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06/27/2014 12:39 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
can anyone confirm this?
 Quoting: Crazy Harriet


I Can! Got a replacement i phone for a damaged one yesterday been trying to activate it for 2 days now. My last call they admitted their system was down, before that they just kept saying that they were still updating? Somethings up? Phonedoom!
knowledge is a deadly friend, when no one sets the rules. The fate of all mankind I see is in the hands of fools....
Anonymous Coward
User ID: 58787739
United States
06/27/2014 12:42 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Interesting, since German Gov Ended their Verizon contract reported yesterday...related?
[link to online.wsj.com]
goldi

User ID: 44820996
United States
06/27/2014 12:44 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
This is indeed true. My friend called yesterday to get a new phone and was told the same thing. I have another friend whose texting isn't working.
Theresa
User ID: 59696912
United States
06/27/2014 12:50 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Yep- I can confirm it. My phone's broken, and I've been trying to file an insurance claim here, in Western New York, since yesterday morning. The salespeople at the store are kind of fed up with it too.
Anonymous Coward
User ID: 45453076
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06/27/2014 12:50 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
They should have expected them.
Anonymous Coward
User ID: 45074321
United States
06/27/2014 12:51 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
I paid my bill online at about 10:00 am this morning.

They took it fine.
goldi

User ID: 44820996
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06/27/2014 12:51 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
They should have expected them.
 Quoting: Anonymous Coward 45453076


hesright
Anonymous Coward
User ID: 40922034
United States
06/27/2014 12:51 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
As part of my job, I use another part of Verizon to enter and track repair tickets on data circuits.

I'm really curious if this affects that functionality as well... Won't know till Sunday night though, when my shift starts...
TastyThoughts

User ID: 39561486
United States
06/27/2014 12:53 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Thread: June 27th World Wide Contact

Are they limiting access to the www-contact?

Last Edited by TastyThoughts on 06/27/2014 12:53 PM
"They cannot see what's-up if They are looking down." (TastyThoughts)
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"Yes happy Earth day. Now go tell the wicked to stop damaging the Human Species therefore/and the Earth; For, they are discombobulating the entire Universe and upsetting the Most High God." (TastyThoughts)
goldi

User ID: 44820996
United States
06/27/2014 12:54 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
 Quoting: TastyThoughts


putin
Anonymous Coward
User ID: 1522135
United States
06/27/2014 12:56 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Can text and call, but having problems signing in to Verizon.
Anonymous Coward
User ID: 55563614
United States
06/27/2014 12:57 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
I called this morning to inquire about international rates and when I gave the CS Rep my phone number, she called me by a different name. I immediately corrected her and she stated that their system is under maintenance, then hung up after she intended to place me on hold. I called back and was helped, but I don't really know if the rep had my account information. I saw this thread and now I realize it was true.
Anonymous Coward
User ID: 57083152
United States
06/27/2014 01:20 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
workin now ....
Anonymous Coward
User ID: 57083152
United States
06/27/2014 01:22 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
I paid my bill online at about 10:00 am this morning.

They took it fine.
 Quoting: Anonymous Coward 45074321



ditto for landline and inet bill
Anonymous Coward
User ID: 19757165
United States
06/27/2014 01:24 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Some hardcore 1st world problems there bro...

Couldn't get your iphone 5? Might as well kill yourself.
Anonymous Coward
User ID: 59471615
United States
06/27/2014 01:28 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Chill bro. They are moving their servers over to the NSA building.
Slick (OP)
User ID: 56821208
United States
06/27/2014 01:31 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
I just called back to see if they were back onů.THEY ARE NOT

The phones work, but their system is not.
They can't do anything, with any customers account.
This has NEVER happened to Verizon!

And the amount of time it has gone on is incredible!

You shills that say it's working fine are full of shit, because they are still down nationwide.
goldi

User ID: 44820996
United States
06/27/2014 01:42 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
I just called back to see if they were back onů.THEY ARE NOT

The phones work, but their system is not.
They can't do anything, with any customers account.
This has NEVER happened to Verizon!

And the amount of time it has gone on is incredible!

You shills that say it's working fine are full of shit, because they are still down nationwide.
 Quoting: Slick 56821208


yoda
Anonymous Coward
User ID: 59691284
United States
06/27/2014 02:11 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Don't worry. All of the H1B visa workers that are replacing the high cost American techs are almost trained. This shouldn't happen very often. Maybe couple times a week.
Anonymous Coward
User ID: 27062500
United States
06/27/2014 02:15 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
I paid my bill online at about 10:00 am this morning.

They took it fine.
 Quoting: Anonymous Coward 45074321



ditto for landline and inet bill
 Quoting: Anonymous Coward 57083152


same
Anonymous Coward
User ID: 56319665
France
06/27/2014 02:17 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Thread: June 27th World Wide Contact

Are they limiting access to the www-contact?
 Quoting: TastyThoughts


You are really idiot.
Anonymous Coward
User ID: 21138717
United States
06/27/2014 02:20 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
My dad's brother uses sprint so he can't confirm this, but the My Verizon App on my phone is down. I can't even access the bill.
Anonymous Coward
User ID: 59699017
United States
06/27/2014 02:23 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Verizon internet is acting a little wierd
Anonymous Coward
User ID: 46969368
United States
06/27/2014 03:41 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Verizon IT is working with IBM to resolve the problem. (part of an email on the issue)

So it's a server problem?
Sarawoods

User ID: 39164735
United States
06/27/2014 03:48 PM
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Re: Verizon's computers are down nationwide-have been for over 24 hours
Confirmed. I was in the local store today and they have been down since yesterday (my second trio in). The do not know when they will have things back up.
Sara





GLP