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AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)

 
Anonymous Coward
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07/11/2018 12:56 PM
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AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)


That includes AT&T, DIRECTV, DIRECTV NOW and now Time Warner. UGH!!!!!!!!!!!! You can't warn others either on [link to forums.att.com (secure)] because your post gets deleted. Hopefully I can warn some GLP people on here!!!!

Published on May 16, 2017 ē 1 year ago

A CBS News investigation has uncovered over 4,000 complaints against AT&T and DirecTV related to deals, promotions and overcharging in the past two years. Customers who try to opt out of their contracts are forced to pay early termination fees and are not allowed to file lawsuits. Anna Werner has the story.




AT&T and DirecTV face thousands of complaints linked to overcharging, promotions -May 16, 2017, 7:57 PM

"So it turns out to be a license to steal," he said. "In my experience, when a large company has a lot of consumers coming forward and saying we feel like we were bait and switched. We were promised one thing and then we got something else. The company knows about it."

That's something customers might claim in a class-action lawsuit -- except AT&T's contract also forbids class actions.


CBS News reached out to AT&T multiple times for comment. They sent us this statement but otherwise would not comment:

"Like other companies, we frequently introduce promotions to provide our customers with the best services and products at the best price. These special offers vary in terms of pricing and duration. If a customer signs up for one of these offers, we fully honor the terms through the promotion's completion. Customers who enrolled in one of our promotional offers and believe they did not receive the full benefits should contact customer service."

[link to www.cbsnews.com (secure)]
Anonymous Coward
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07/11/2018 12:59 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
Criminals! They should be in PRISON!!!!!


Yes, Yes, Yes!!!!!!
JoeyZ
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07/11/2018 02:09 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
I have Diect TV online .. sats over the internet

I love it
Anonymous Coward
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07/11/2018 05:36 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
AT&T will eventually go bankrupt just like all the retail stores lately who thought they would last forever. They have made many people very upset for their greed and ripped many people off. Cord cutting ten years ago was laughed at. Now its the best thing most can do.
Anonymous Coward
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07/11/2018 05:40 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
Proverbs 16:18 King James Version (KJV)

18 Pride goeth before destruction, and an haughty spirit before a fall.
darkwolf007

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07/11/2018 05:44 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
AT&T will eventually go bankrupt just like all the retail stores lately who thought they would last forever. They have made many people very upset for their greed and ripped many people off. Cord cutting ten years ago was laughed at. Now its the best thing most can do.
 Quoting: Anonymous Coward 76755928


AT&T is too big to easily fail these days. They've rebuilt their telecommunications monopoly and it's so much bigger and powerful than it was when our Government used the anti-Trust Laws in place years ago to bust up AT&T into numerous other companies.
Conspiracy Theorist is nothing more than a derogatory title used to dismiss a critical thinker.

A time is coming when men will go mad,
and when they see someone who is not mad,
they will attack him, saying,
'You are mad; you are not like us."
-- St. Anthony The Great

Social Credit Loser here.
Anonymous Coward
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07/11/2018 06:07 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
Fuck AT&T! I paid $750 to get out of my cell phone contact with them. They pay morons to man the phones just like health insurance companies. Then they bought Direct TV. I canceled my nfl package, went to a minimum package, and am thinking about cord cutting. Evil fucks. They are still my isp so thinking I will be experiencing technical difficulties soon after posting this.
Anonymous Coward
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07/12/2018 05:05 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
Justice Department will appeal Time Warner-AT&T merger approval 7-12-2017


"The Justice Department will appeal the AT&T-Time Warner merger approval, according to a court document filed Thursday.

Shares of AT&T slipped more than 1 percent in after-hours trading Thursday.

In June, a federal judge ruled that the $85.4 billion deal was legal and imposed no conditions on the merger.

At the time, the Justice Department expressed its disappointment with the ruling. The government argued that the deal would make the pay-TV market "less competitive and less innovative."


[link to www.cnbc.com (secure)]
Anonymous Coward
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07/12/2018 05:32 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
Direct TV years ago started double billing my auto draft checking account. When I caught the mistake Direct TV admitted the mistake but refused to refund the money only offer a credit. These guys owed me over $300 in a credit so only option was that I would use up the $300 I was owed and then asked them to cut me off.
Years later a $200 charge showed up on my credit report, for what I don't know.
I now refuse to do business with a company without a local office as these guys drafted money out of my account and was nothing I could do via a 800# to get my $300 car payment back!
I find Sprint is a close 2nd...
jake

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07/12/2018 05:35 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
well a very corrupt judge keeps throwing out all the monopoly lawsuits
Evil controls the ignorant... Climate change is a hoax so is the vax you have been fear-porned into compliance!

Definition Satan from the bible: Satan (Rev 12:7) exercising his subtle (indirect) impact on heathen governments (powers) – i.e. accomplishing his hellish agenda from "behind the scenes."
darkwolf007

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07/12/2018 05:46 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
well a very corrupt judge keeps throwing out all the monopoly lawsuits
 Quoting: jake


The Masons protect one another after all...
Conspiracy Theorist is nothing more than a derogatory title used to dismiss a critical thinker.

A time is coming when men will go mad,
and when they see someone who is not mad,
they will attack him, saying,
'You are mad; you are not like us."
-- St. Anthony The Great

Social Credit Loser here.
Anonymous Coward
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07/12/2018 05:50 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
busted doing it to phones a few years back.this should fall under rico as its repeatiing with same corporation.
Only Original Documents

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07/12/2018 05:59 PM

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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
Yep, I have satellite directtv and att.

Let me tell you, I had them in the past and swore never again - but Iím rural, so yea had to get it again.

This time, I literally wrote down every single thing they said before I signed up, dated time and dates. Amounts they said, totals they said, services they said.

For 6 months, I still had to call them for every bill because I was overcharged by at least $35.00

Always goes to Philippines they donít understand, you get transferred multiple times. You are told it was resolved, a day later it is not.

Each month they removed the extra charges. But I had to spend 45 minutes on the phone to correct thier charges and ďmistakesĒ.

Currently I still have a $1.25 extra amount that keeps showing up.

You canít get any answer via the forums.

They also never tell you that the ďregional sportsĒ fee is something they canít remove and is mandatory if you sign - even with a basic non-sports package. Well that bumps it another $9.00 per month over what they quote you. I asked why do you call it a fee when it is a state tax? They had no answer.

Itís all a huge ripoff and scam.
darkwolf007

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07/12/2018 06:03 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
Yep, I have satellite directtv and att.

Let me tell you, I had them in the past and swore never again - but Iím rural, so yea had to get it again.

This time, I literally wrote down every single thing they said before I signed up, dated time and dates. Amounts they said, totals they said, services they said.

For 6 months, I still had to call them for every bill because I was overcharged by at least $35.00

Always goes to Philippines they donít understand, you get transferred multiple times. You are told it was resolved, a day later it is not.

Each month they removed the extra charges. But I had to spend 45 minutes on the phone to correct thier charges and ďmistakesĒ.

Currently I still have a $1.25 extra amount that keeps showing up.

You canít get any answer via the forums.

They also never tell you that the ďregional sportsĒ fee is something they canít remove and is mandatory if you sign - even with a basic non-sports package. Well that bumps it another $9.00 per month over what they quote you. I asked why do you call it a fee when it is a state tax? They had no answer.

Itís all a huge ripoff and scam.
 Quoting: Only Original Documents


Yep. All of this telecommunications industry stuff is just rip-off after rip-off. We little people have absolutely no power... nor does our Government anymore.
Conspiracy Theorist is nothing more than a derogatory title used to dismiss a critical thinker.

A time is coming when men will go mad,
and when they see someone who is not mad,
they will attack him, saying,
'You are mad; you are not like us."
-- St. Anthony The Great

Social Credit Loser here.
Anonymous Coward
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07/12/2018 06:04 PM
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Re: AT&T faces thousands of complaints about overcharging for services DIRECTV, DIRECTV NOW, ETC.. (VERY EVIL COMPANY-BAIT AND SWITCH PROFESSIONALS)
Literally over 50 of those complaints are from me, in 5 years time.





GLP