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Ever call customer service & know they're going to be of no help as soon as you hear their hello?

 
Q33

User ID: 76854284
Canada
10/03/2018 09:26 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
My company rolls 9 to 12K a month through Verizon...so it may have a factor.
 Quoting: Chip


People with a leg to stand on get shoes.
 Quoting: Asmodée


What?
BrokenTech

User ID: 9651050
United States
10/03/2018 09:26 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
My company rolls 9 to 12K a month through Verizon...so it may have a factor.
 Quoting: Chip


People with a leg to stand on get shoes.
 Quoting: Asmodée


What?
 Quoting: Q33


I think she is trying to say:
The squeaky wheel gets the grease.

Last Edited by BrokenTech on 10/03/2018 09:27 PM
Q33

User ID: 76854284
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10/03/2018 09:28 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
My company rolls 9 to 12K a month through Verizon...so it may have a factor.
 Quoting: Chip


People with a leg to stand on get shoes.
 Quoting: Asmodée


What?
 Quoting: Q33


I think she is trying to say:
The squeaky wheel gets the grease.
 Quoting: BrokenTech


67c
BrokenTech

User ID: 9651050
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10/03/2018 09:43 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
...


People with a leg to stand on get shoes.
 Quoting: Asmodée


What?
 Quoting: Q33


I think she is trying to say:
The squeaky wheel gets the grease.
 Quoting: BrokenTech


67c
 Quoting: Q33


eekalert
swamprat

User ID: 35582214
United States
10/03/2018 09:50 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
If they talk so quietly you can barely hear them,
you might as well hang up.
We aren't cut out to be socialists.We are the people who couldn't be constrained by Europe. We are the malcontents, idealists, speculators, dreamers, inventors, debtors and criminals who would not be chained. We don't play well with others, we are brash, outlandish and cunning. let us do what we do best; let us be Americans.
Revo/elation

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10/03/2018 10:03 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
 Quoting: the deplorable ar-15 nut


I loved this weird hilarious show!
Louis in Richmond
That is my arm now; broken for 7 months

User ID: 74136091
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10/03/2018 10:13 PM

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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
angryface
 Quoting: Anonymous Girl

Yes. It usually takes under five minutes before I began verbally impugning their family members and religious beliefs.

The worst case was when a call to Microsoft Premier [about $1,000,000 per year] Support was inadvertently routed to Microsoft India.

They fixed it my my satisfaction by having a white North American engineer call me from their home cross-country at ten at night for three nights straight as we worked together to correct a coding issue within the Windows server OS itself.

We both were on speaker phone trouble shooting code while we drank beer and our cats meowed at each other over the speaker connection.

Now THAT is customer support done right. cheers

Last Edited by Louis in Richmond on 10/03/2018 10:13 PM
Until your military service has required you neutralize enemy combatants and invaders in the defense of your country,
don't presume to tell us that have defended you that you don't support every shot we fired to eliminate that enemy.
Endtimewatchman

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10/03/2018 10:26 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
The worst is to end up with some dumb black woman who is hostile.
Louis in Richmond
That is my arm now; broken for 7 months

User ID: 74136091
United States
10/03/2018 10:29 PM

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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
The worst is to end up with some dumb black woman who is hostile.
 Quoting: Endtimewatchman

Ignorance and poor customer support knows no race.
Until your military service has required you neutralize enemy combatants and invaders in the defense of your country,
don't presume to tell us that have defended you that you don't support every shot we fired to eliminate that enemy.
Anonymous Coward
User ID: 63155543
United States
10/03/2018 10:32 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
I have heard that on some systems that if you repeatedly push zero it automatically kicks the call back to the States.

I have tried this and, yes, it does work at times. You have to start pushing zero even before you start getting "options". I think it screws with the system and forwards a "problem" call.
Q33

User ID: 76854284
Canada
10/03/2018 10:33 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yall keep talking about Black people on the phone , In canada its some paki or person from india lol or the stupid annoying duct cleaning chinese idiots LOL

Last Edited by Coupes on 10/03/2018 10:34 PM
Anonymous Coward (OP)
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10/03/2018 10:34 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
angryface
 Quoting: Anonymous Girl

Yes. It usually takes under five minutes before I began verbally impugning their family members and religious beliefs.

The worst case was when a call to Microsoft Premier [about $1,000,000 per year] Support was inadvertently routed to Microsoft India.

They fixed it my my satisfaction by having a white North American engineer call me from their home cross-country at ten at night for three nights straight as we worked together to correct a coding issue within the Windows server OS itself.

We both were on speaker phone trouble shooting code while we drank beer and our cats meowed at each other over the speaker connection.

Now THAT is customer support done right. cheers
 Quoting: Louis in Richmond


Lol That's awesome.
Anonymous Coward (OP)
User ID: 76829341
Canada
10/03/2018 10:36 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yall keep talking about Black people on the phone , In canada its some paki or person from india lol or the stupid annoying duct cleaning chinese idiots LOL
 Quoting: Q33


I swear those people called me for YEARS. I finally snapped one day and told them that I'd be charging them with harassment and that my BF is a police officer.
Fur Whisperer Pete

User ID: 76985801
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10/03/2018 10:39 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yall keep talking about Black people on the phone , In canada its some paki or person from india lol or the stupid annoying duct cleaning chinese idiots LOL
 Quoting: Q33


I swear those people called me for YEARS. I finally snapped one day and told them that I'd be charging them with harassment and that my BF is a police officer.
 Quoting: Anonymous Girl


lol, my sister said they were recently calling her to buy prescription pills at a discount. The US has ended a lot of pharmacy sales to the US recently so they must have a big surplus
"It's a friendly friendly world" (Andy Kaufman)
Calm seas do not a sailor make,
Nor easy horses, a horseman.
And Jesus was a sailor when he walked upon the water And he spent a long time watching from his lonely wooden tower and when He could be certain only drowning men could see Him- Leonard Cohen
Anonymous Coward (OP)
User ID: 76829341
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10/03/2018 10:41 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yall keep talking about Black people on the phone , In canada its some paki or person from india lol or the stupid annoying duct cleaning chinese idiots LOL
 Quoting: Q33


I swear those people called me for YEARS. I finally snapped one day and told them that I'd be charging them with harassment and that my BF is a police officer.
 Quoting: Anonymous Girl


lol, my sister said they were recently calling her to buy prescription pills at a discount. The US has ended a lot of pharmacy sales to the US recently so they must have a big surplus
 Quoting: Fur Whisperer Pete


Good lord. Scam after scam.
Anonymous Coward
User ID: 76230257
United States
10/03/2018 10:42 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Hi, pumpkin! I worked late and cannot read this thread or my head will explode. I worked in customer service for my company many moons ago.
I assure you that the crap service you experienced is not what their bosses
want. Always write down the name of the person you are dealing with. If you don’t get what you need, ask nicely to speak to the boss...If they don’t make this happen, tell them you will reach them on your own and hang up.
Now, you call corporate.

Also check if they have a company sponsered on-line satisfaction survey,
most do. Rate them a one, and give details and names, including yours. These ratings are hugely important. xo
Anonymous Coward (OP)
User ID: 76829341
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10/03/2018 10:43 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Hi, pumpkin! I worked late and cannot read this thread or my head will explode. I worked in customer service for my company many moons ago.
I assure you that the crap service you experienced is not what their bosses
want. Always write down the name of the person you are dealing with. If you don’t get what you need, ask nicely to speak to the boss...If they don’t make this happen, tell them you will reach them on your own and hang up.
Now, you call corporate.

Also check if they have a company sponsered on-line satisfaction survey,
most do. Rate them a one, and give details and names, including yours.
These ratings are hugely important. xo
 Quoting: mona lizard


Thank you for the advice, Mom! tounge

And I will do that tomorrow.
Q33

User ID: 76854284
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10/03/2018 10:43 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yall keep talking about Black people on the phone , In canada its some paki or person from india lol or the stupid annoying duct cleaning chinese idiots LOL
 Quoting: Q33


I swear those people called me for YEARS. I finally snapped one day and told them that I'd be charging them with harassment and that my BF is a police officer.
 Quoting: Anonymous Girl


I yelled at them if i wanted my fucking ducts cleaned id do it my self LOL!!!!
Anonymous Coward
User ID: 76230257
United States
10/03/2018 10:54 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yall keep talking about Black people on the phone , In canada its some paki or person from india lol or the stupid annoying duct cleaning chinese idiots LOL
 Quoting: Q33


I swear those people called me for YEARS. I finally snapped one day and told them that I'd be charging them with harassment and that my BF is a police officer.
 Quoting: Anonymous Girl


I yelled at them if i wanted my fucking ducts cleaned id do it my self LOL!!!!
 Quoting: Q33


Would you clean mine? Lol Fuck, my house is 140 years old...
Q33

User ID: 76854284
Canada
10/03/2018 10:57 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yall keep talking about Black people on the phone , In canada its some paki or person from india lol or the stupid annoying duct cleaning chinese idiots LOL
 Quoting: Q33


I swear those people called me for YEARS. I finally snapped one day and told them that I'd be charging them with harassment and that my BF is a police officer.
 Quoting: Anonymous Girl


I yelled at them if i wanted my fucking ducts cleaned id do it my self LOL!!!!
 Quoting: Q33


Would you clean mine? Lol Fuck, my house is 140 years old...
 Quoting: mona lizard


Your damn right i would
Anonymous Cowarcl

User ID: 13638756
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10/03/2018 10:59 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yeah.

I get that feeling every time I am in contact with any of the Moderators.
s
Q33

User ID: 76854284
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10/03/2018 11:05 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
Yeah.

I get that feeling every time I am in contact with any of the Moderators.
 Quoting: Anonymous Cowarcl


billlaugh
 Quoting: Chip


lol
Anonymous Coward
User ID: 76230257
United States
10/03/2018 11:06 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
...


I swear those people called me for YEARS. I finally snapped one day and told them that I'd be charging them with harassment and that my BF is a police officer.
 Quoting: Anonymous Girl


I yelled at them if i wanted my fucking ducts cleaned id do it my self LOL!!!!
 Quoting: Q33


Would you clean mine? Lol Fuck, my house is 140 years old...
 Quoting: mona lizard


Your damn right i would
 Quoting: Q33


Sweet! You better get hazmat suit, dude...those ducts are full of crazy...
I’ll search the debris with my metal detector...lol. Hell, we might find my neighbors grandmother...
5a
Lily o' the Valley

User ID: 77001375
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10/03/2018 11:11 PM

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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
angryface
 Quoting: Anonymous Girl


Yes.
*** Good deeds bring rewards, bad actions bring troubles. That is a law of the universe. ***
Anonymous Coward
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10/03/2018 11:14 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
I see that you and Chip have changed into your Halloween costumes...
so,I will unveil mine tonight! Slutty mona!
Anonymous Coward
User ID: 76230257
United States
10/03/2018 11:18 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
I see that you and Chip have changed into your Halloween costumes...
so,I will unveil mine tonight! Slutty mona!
 Quoting: mona lizard


I’m not sure I can do this for an entire month...and here I go ~
talking to myself, already.
ltana
Q33

User ID: 76854284
Canada
10/03/2018 11:20 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
I see that you and Chip have changed into your Halloween costumes...
so,I will unveil mine tonight! Slutty mona!
 Quoting: mona lizard


LoL !
Anonymous Coward
User ID: 76230257
United States
10/03/2018 11:21 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
I see that you and Chip have changed into your Halloween costumes...
so,I will unveil mine tonight! Slutty mona!
 Quoting: mona lizard


:damnedbig:
 Quoting: Chip


Fuck it, you guys know I’m hot!
BrokenTech

User ID: 9651050
United States
10/03/2018 11:22 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
I see that you and Chip have changed into your Halloween costumes...
so,I will unveil mine tonight! Slutty mona!
 Quoting: mona lizard


I’m not sure I can do this for an entire month...and here I go ~
talking to myself, already.
ltana
 Quoting: mona lizard


Talking to yourself is fine. Its when you answer back or have entire conversations with yourself is when one should start to worry.
Q33

User ID: 76854284
Canada
10/03/2018 11:23 PM
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Re: Ever call customer service & know they're going to be of no help as soon as you hear their hello?
I see that you and Chip have changed into your Halloween costumes...
so,I will unveil mine tonight! Slutty mona!
 Quoting: mona lizard


:damnedbig:
 Quoting: Chip


Fuck it, you guys know I’m hot!
 Quoting: mona lizard


glassesoff





GLP