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New Car Dealer Service Departments

 
Ascension Now
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User ID: 77233889
United States
01/16/2019 12:21 PM
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New Car Dealer Service Departments
They used to be arrogant, rude, and did things you never asked for and wanted you to pay for them.

A local dealer has changed drastically from that former way of doing business.

They are extremely polite, friendly, and explain everything.

Have you noticed other dealers that are like the new friendly one I mentioned, or are they the same as they were many years ago?
Ascension
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It's the wood that makes it good

User ID: 77133464
United States
01/16/2019 12:23 PM

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Re: New Car Dealer Service Departments
They used to be arrogant, rude, and did things you never asked for and wanted you to pay for them.

A local dealer has changed drastically from that former way of doing business.

They are extremely polite, friendly, and explain everything.

Have you noticed other dealers that are like the new friendly one I mentioned, or are they the same as they were many years ago?
 Quoting: Ascension Now


Yes, with the Mercedes dealership. They only smiled because they knew you were going to get screwed....
Everything has got to be a THING today
Ascension Now  (OP)

User ID: 77233889
United States
01/16/2019 12:50 PM
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Re: New Car Dealer Service Departments
The high prices have always been part of their service departments. Dealerships make 50-60 % from parts and service. New car sale are the smallest part of their profits.
Ascension
RichardHead

User ID: 76991303
United States
01/16/2019 12:52 PM
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Re: New Car Dealer Service Departments
Mr. Now,

It might help the workers they have totally streamlined the process. Three bay doors that have green and red lights. open automatically. Cars pull RIGHT UP to their computer terminal etc. Its AWESOME.
Roman Stone