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Subject Anyone use Cox for internet? Something weird with their service.
Poster Handle Only Me
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I've been having trouble for a few weeks with intermittent outages and I've spent a lot of time on the phone with customer service.

They sent a guy out and he was like, "welp, nothing wrong on our end. You must need a new router"

Dude, we spent a lot of money on that dang router less than a year ago...some Nighthawk something....I dunno...my bf could tell you what it is. But the point is it's a good router.

Tech guy is like, yeah but there's nothing wrong with the service.

So he leaves.

And since he left, we've had the fastest speed ever with no issues of it going out. It's slightly faster than what we're paying for, even.

How is that possible?

Think they nerfed us? Coincidence?
 
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