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Spectrum 911 routing

 
Agent 99

User ID: 77082640
United States
01/10/2021 12:48 PM

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Spectrum 911 routing
"To help you quickly respond to emergencies, Spectrum provides emergency 911 services much like traditional telephone companies. Should you ever need to access emergency services – fire, police, or ambulance – just dial the familiar digits "9-1-1," using your Spectrum Voice Service. Your call will be routed directly to a public-safety operator, who will dispatch the appropriate services. With Enhanced 911, emergency services will be able to quickly find you – your telephone number and address are electronically sent to the operator the moment your call goes through."

Does this mean that I won't talk to an actual LAW ENFORCEMENT officer. I will be talking to a Spectrum operator who will decide my emergency???

Last Edited by Agent 99 on 01/10/2021 12:51 PM
Agent 99  (OP)

User ID: 77082640
United States
01/10/2021 12:49 PM

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Re: Spectrum 911 routing
Public-Safety Operator?

Are other phone services doing this?
Agent 99  (OP)

User ID: 77082640
United States
01/10/2021 12:50 PM

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Re: Spectrum 911 routing
"Spectrum offers two backup battery options. They are designed only to power your MTA to enable calling, including 911 calling, for up to eight or twenty four hours of standby time and approximately five hours of talk time, in the event of a power outage – depending on the option you choose.

You are also responsible for monitoring the status of the backup battery and for ensuring that the battery is charging normally. If the MTA loses electric power the battery will need to be re-charged when power is re-established. If your location previously had Spectrum Voice Service with a backup battery you are still responsible for battery monitoring and replacement of the battery at your cost."

Seems like they are covering their asses.
Agent 99  (OP)

User ID: 77082640
United States
01/10/2021 12:52 PM

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Re: Spectrum 911 routing
This is taking control away from police. If Spectrum comes under seize then how to get to the actual police department?
nautonier

User ID: 76466747
United States
01/12/2021 12:53 PM
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Re: Spectrum 911 routing
Not familiar with Spectrum, but in a case where 911 isn't working as it should - imo it's better to sync up a p2p operation with your community. Something like Cell 411 (but it could be anything.)





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