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AT&T blames major network outage on software update glitch while it 'expanded its network' - but the FBI and Homeland still investigatin

 
Anonymous Coward
User ID: 86252738
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02/23/2024 11:20 AM
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AT&T blames major network outage on software update glitch while it 'expanded its network' - but the FBI and Homeland still investigatin
AT&T has blamed its network outage that downed at least 70,000 phones on a 'software update glitch'.

There had been speculation that the issue may have been the result of a cyberattack, but the company said there were 'no indications of malicious activity'.

It remains unclear where the problem originated and, despite AT&T's assessment, both the Department of Homeland Security (DHS) and FBI are investigating


'Based on our initial review, we believe that today's outage was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack,' AT&T said.

'We are continuing our assessment of [the] outage to ensure we keep delivering the service that our customers deserve.'

It comes as tens of thousands of pharmacies across America are unable to get prescriptions to patients after a cyberattack on America's biggest health insurer

There is nothing to suggest the two events are related, but United said it believes its attack was a targeted, state-sponsored attack.

The outage was first reported in the early hours of Thursday morning when customers were unable to make emergency calls, with multiple 911 centers reporting that users were unable to connect.

There were reports that other networks were affected, but this is thought to have been the result of failed attempts to place calls to AT&T numbers.

Cyber experts told DailyMail.com the issue had hallmarks of a cyberattack, potentially an attempt by hackers to blackmail the company or steal user data


[link to www.dailymail.co.uk (secure)]
Anonymous Coward (OP)
User ID: 86252738
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02/23/2024 11:23 AM
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Re: AT&T blames major network outage on software update glitch while it 'expanded its network' - but the FBI and Homeland still investigatin
AT&T has blamed its network outage that downed at least 70,000 phones on a 'software update glitch'.

There had been speculation that the issue may have been the result of a cyberattack, but the company said there were 'no indications of malicious activity'.

It remains unclear where the problem originated and, despite AT&T's assessment, both the Department of Homeland Security (DHS) and FBI are investigating


'Based on our initial review, we believe that today's outage was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack,' AT&T said.

'We are continuing our assessment of [the] outage to ensure we keep delivering the service that our customers deserve.'

It comes as tens of thousands of pharmacies across America are unable to get prescriptions to patients after a cyberattack on America's biggest health insurer

There is nothing to suggest the two events are related, but United said it believes its attack was a targeted, state-sponsored attack.


see below article that claims the pharmacies were state sponsored



The outage was first reported in the early hours of Thursday morning when customers were unable to make emergency calls, with multiple 911 centers reporting that users were unable to connect.

There were reports that other networks were affected, but this is thought to have been the result of failed attempts to place calls to AT&T numbers.

Cyber experts told DailyMail.com the issue had hallmarks of a cyberattack, potentially an attempt by hackers to blackmail the company or steal user data


[link to www.dailymail.co.uk (secure)]
 Quoting: Anonymous Coward 86252738



and then beside this article is this

Tens of thousands of pharmacies across America unable to get prescriptions to patients after major CYBERATTACK by 'foreign nation' - a day after cellphone services went down

[link to www.dailymail.co.uk (secure)]

connections matter
Anonymous Coward
User ID: 85929649
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02/23/2024 11:27 AM
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Re: AT&T blames major network outage on software update glitch while it 'expanded its network' - but the FBI and Homeland still investigatin
Wow, great excuse!! Someone passed Marketing 101.





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