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Need to ship, donīt choose Fedex!!

 
Got screwed big time.
05/11/2005 01:23 AM
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Need to ship, donīt choose Fedex!!
I had a $4,000 server shipped from a Data-Center back to my home, it was co-located there for 1 year.

Fedex delivers the server to me in 3 pieces. It looks like it fell off the ceiling conveyor and landed on the corner, bounceing to the other corner. This twisted everything inside.

-Split the pciīs long ways in half,
-Drove 2 cpuīs (xeon 2.4ghz) pins into the board breaking the cpu pins and board.
-Broke the raid controller and 2 120ghb drives
-Broke the 20/200/2000 GigaBit card,
-Twisted and ripped the 2u rackmount case
-Broke both of the 1gb sticks of RAM.
-Broke the CD-RAMīs main faceplate
-Dented the redundant 550watt powersupply, the side is sitting on the fan.
-Broke 3 of the 9 fans.


Itīs a total loss except for 6 fans. I sent the proper paper work into the the claim I filed. I sent copies of the receipts of all the equipment. I did all of this in a timly manor.

Tonight, (through the website) I check on this, the claim is denied ANNND theyīre shipping the server back to the data-center instead of to my home. Which all paper work clearly states my home is the recipīs address etc. etc. so now I have to pay for the shipping out to CA (which I didnīt approve) and I am out the $4,000


So now Iīm left to seeking a lawyer tomorrow.

Fuck Fedex!
Mr. Man
12/08/2005 10:16 AM
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Re: Need to ship, donīt choose Fedex!!
GO BROWN!!!!!!!!!!!!!
Anonymous Coward
12/08/2005 10:16 AM
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Re: Need to ship, donīt choose Fedex!!
UPS better
= [
12/08/2005 10:16 AM
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Re: Need to ship, donīt choose Fedex!!
It must have gotten banged around a little while they were looking for the missing 1918 Spanish flu shipments.

BTW -- donīt lick the box.


.
Anonymous Coward
12/08/2005 10:16 AM
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Re: Need to ship, donīt choose Fedex!!
I have normally used UPS yes, but I also seen how they handle their packages. I had some gardening supplies delivered (2-3ft sq box) and we walked up to the door, dropped the box (didnt sit it down), rang the doorbell and walked off.

Have any of you used the newest addition DHL? I havenīt, but will next time. (if they allow insurance for the product Iīm shipping)





GLP