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A computer question for any of you geeks, I need help

 
Anonymous Coward
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12/04/2012 09:30 AM
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A computer question for any of you geeks, I need help
What does a Raid error message indicate?

The computer went down once after a Raid error and I managed to get it back up and running.

Today, there were more Raid error messages.
Should I be looking at replacing the computer or is this just an indication of some sort of softwear problem.

Help please.
Anonymous Coward
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12/04/2012 09:31 AM
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Re: A computer question for any of you geeks, I need help
hard drives be failin
BRIEF
Rebel with morals

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12/04/2012 09:32 AM

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Re: A computer question for any of you geeks, I need help
Most likely it's an Id-10T error...
With freedom comes responsibility.

Heterosexual pride!

Briefcut4892
Anonymous Coward
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12/04/2012 09:32 AM
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Re: A computer question for any of you geeks, I need help
a raid is 2 or more harddisks.
if you don't have that you maybe have some raid driver installed.
Anonymous Coward (OP)
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12/04/2012 09:33 AM
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Re: A computer question for any of you geeks, I need help
a raid is 2 or more harddisks.
if you don't have that you maybe have some raid driver installed.
 Quoting: Anonymous Coward 658249


We have 2 or more harddisks, this system runs a parkade.

Now i'm worried.
Anonymous Coward (OP)
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12/04/2012 09:34 AM
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Re: A computer question for any of you geeks, I need help
Most likely it's an Id-10T error...
 Quoting: BRIEF


Well seeing as noone uses this computer and it is self driven, I'd have to blame the computer, not the user.
Anonymous Coward (OP)
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12/04/2012 09:36 AM
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Re: A computer question for any of you geeks, I need help
a raid is 2 or more harddisks.
if you don't have that you maybe have some raid driver installed.
 Quoting: Anonymous Coward 658249


By the way, the system came from the Netherlands!!

damned
Anonymous Coward (OP)
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12/04/2012 09:47 AM
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Re: A computer question for any of you geeks, I need help
Dag nab it, so is this serious or not??

Really need to know.
Burt Gummer

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12/04/2012 09:49 AM

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Re: A computer question for any of you geeks, I need help
Dag nab it, so is this serious or not??

Really need to know.
 Quoting: Anonymous Coward 628775


Yes.
Most likely one of the drives failed.


What RAID level is it running?
ayr phorce yuan

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12/04/2012 09:51 AM
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Re: A computer question for any of you geeks, I need help
Hmm, must be a pc, get a mac instead, and if ever you have a hd issue with a mac then get 'disc warrior' it will fix the issue for you.
GLP alert level 2; "Go get a hard hat:.

GLP alert level 1; "Put the fucking hat on:.
Anonymous Coward (OP)
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12/04/2012 09:54 AM
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Re: A computer question for any of you geeks, I need help
Dag nab it, so is this serious or not??

Really need to know.
 Quoting: Anonymous Coward 628775


Yes.
Most likely one of the drives failed.


What RAID level is it running?
 Quoting: Burt Gummer


It's not telling me what Raid #.

Just says Raid error.

Would have to go to the site and check the actual computer to see what the Raid # is.
Anonymous Coward
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12/04/2012 09:54 AM
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Re: A computer question for any of you geeks, I need help
Hmm, must be a pc, get a mac instead, and if ever you have a hd issue with a mac then get 'disc warrior' it will fix the issue for you.
 Quoting: ayr phorce yuan


cruise

1rof1
Burt Gummer

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12/04/2012 09:54 AM

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Re: A computer question for any of you geeks, I need help
Dag nab it, so is this serious or not??

Really need to know.
 Quoting: Anonymous Coward 628775


Yes.
Most likely one of the drives failed.


What RAID level is it running?
 Quoting: Burt Gummer


I'll make it easier for you.....

How many drives in the server?
Anonymous Coward (OP)
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12/04/2012 09:55 AM
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Re: A computer question for any of you geeks, I need help
Hmm, must be a pc, get a mac instead, and if ever you have a hd issue with a mac then get 'disc warrior' it will fix the issue for you.
 Quoting: ayr phorce yuan


The softwear won't run on a MAC. :(
Anonymous Coward (OP)
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12/04/2012 09:55 AM
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Re: A computer question for any of you geeks, I need help
Dag nab it, so is this serious or not??

Really need to know.
 Quoting: Anonymous Coward 628775


Yes.
Most likely one of the drives failed.


What RAID level is it running?
 Quoting: Burt Gummer


I'll make it easier for you.....

How many drives in the server?
 Quoting: Burt Gummer


6 drives.
Burt Gummer

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12/04/2012 09:55 AM

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Re: A computer question for any of you geeks, I need help
Hmm, must be a pc, get a mac instead, and if ever you have a hd issue with a mac then get 'disc warrior' it will fix the issue for you.
 Quoting: ayr phorce yuan


cruise

1rof1
 Quoting: Anonymous Coward 2923769


Apple doesn't have servers.

Idiots. Pfft.


crayon
Burt Gummer

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12/04/2012 09:58 AM

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Re: A computer question for any of you geeks, I need help
Dag nab it, so is this serious or not??

Really need to know.
 Quoting: Anonymous Coward 628775


Yes.
Most likely one of the drives failed.


What RAID level is it running?
 Quoting: Burt Gummer


I'll make it easier for you.....

How many drives in the server?
 Quoting: Burt Gummer


6 drives.
 Quoting: Anonymous Coward 628775


OK...then its probably a RAID-0 setup.....or a RAID 5 with hot spare.

Look at the drives array box and see if any fault lights are blinking next to any of the drives.
Some have a yellow light.

What do you see??

Last Edited by Useless Cookie Eater on 12/04/2012 09:58 AM
Anonymous Coward (OP)
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12/04/2012 10:00 AM
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Re: A computer question for any of you geeks, I need help
...


Yes.
Most likely one of the drives failed.


What RAID level is it running?
 Quoting: Burt Gummer


I'll make it easier for you.....

How many drives in the server?
 Quoting: Burt Gummer


6 drives.
 Quoting: Anonymous Coward 628775


OK...then its probably a RAID-0 setup.....or a RAID 5 with hot spare.

Look at the drives array box and see if any fault lights are blinking next to any of the drives.
Some have a yellow light.

What do you see??
 Quoting: Burt Gummer


K will have to get back to you on this, have to run to the site and check the actual computer.

Raid error is showing up as a message on a satellite computer I use to run the softwear that runs the system.

BRB.
JUST HERE

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12/04/2012 10:00 AM

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Re: A computer question for any of you geeks, I need help
update hard drive and flash your bios
:glp sign:
Burt Gummer

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12/04/2012 10:03 AM

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Re: A computer question for any of you geeks, I need help
...


I'll make it easier for you.....

How many drives in the server?
 Quoting: Burt Gummer


6 drives.
 Quoting: Anonymous Coward 628775


OK...then its probably a RAID-0 setup.....or a RAID 5 with hot spare.

Look at the drives array box and see if any fault lights are blinking next to any of the drives.
Some have a yellow light.

What do you see??
 Quoting: Burt Gummer


K will have to get back to you on this, have to run to the site and check the actual computer.

Raid error is showing up as a message on a satellite computer I use to run the softwear that runs the system.

BRB.
 Quoting: Anonymous Coward 628775



OK. Hopefuly only one drive is having a problem.
Let me know.
Anonymous Coward (OP)
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12/04/2012 10:06 AM
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Re: A computer question for any of you geeks, I need help
I see a flashing yellow and a stagnant orange light.

No green to be found.
Burt Gummer

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12/04/2012 10:09 AM

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Re: A computer question for any of you geeks, I need help
I see a flashing yellow and a stagnant orange light.

No green to be found.
 Quoting: Anonymous Coward 628775


OK....flashing yellow is usually the bad drive. (depends on manufacturer)
All the others should have steady lights...is that the case??

Last Edited by Useless Cookie Eater on 12/04/2012 10:09 AM
Anonymous Coward (OP)
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12/04/2012 10:09 AM
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Re: A computer question for any of you geeks, I need help
I see a flashing yellow and a stagnant orange light.

No green to be found.
 Quoting: Anonymous Coward 628775


OK....flashing yellow is usually the bad drive.
All the others should have steady lights...is that the case??
 Quoting: Burt Gummer


Yes
Anonymous Coward
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12/04/2012 10:10 AM
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Re: A computer question for any of you geeks, I need help
Just what Burt said, if you have a raid error there will probably be a bad drive in there somewhere.

Hopefully they are external hot swap drives so you should be able to see a red light (probably) on one of the drives to indicate it's bad.

You need to replace any bad drives.

Should be a software management application on the server. Like Adaptec or LSI, if you can open that it should be able to show you also. Otherwise it might be a software based raid through windows.

****You want to get a backup of important data before it get's worse or doing anything if you are not familar with the process.
Matrix-V

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12/04/2012 10:11 AM
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Re: A computer question for any of you geeks, I need help
try Kreem-of-som Yong-Guy. He is a great PC programmer on here if you can find him
Burt Gummer

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12/04/2012 10:13 AM

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Re: A computer question for any of you geeks, I need help
I see a flashing yellow and a stagnant orange light.

No green to be found.
 Quoting: Anonymous Coward 628775


OK....flashing yellow is usually the bad drive.
All the others should have steady lights...is that the case??
 Quoting: Burt Gummer


Yes
 Quoting: Anonymous Coward 628775


OK.....you have ONE dead drive in the array then.
You SHOULD be able to still work right now....but at a slower read/write speed.

....but that drive must be replaced ASAP.


If another one fails.....you are screwed and could have data loss...how much and what depends totally on if the drives are striped, parity, or mirrored sets.

Bottom line...call a tech....replace the drive now.

If it were me I would not work on that server too much until you replace it.
I would also suggest upgrading all the drives after this is fixed since they are ALL just as old as the one that failed.

Last Edited by Useless Cookie Eater on 12/04/2012 10:13 AM
Anonymous Coward (OP)
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12/04/2012 10:14 AM
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Re: A computer question for any of you geeks, I need help
Have a backup in place, don't know how to address this mess.

Was told by the people that sold us the equip that it is not a problem, but my it guy said it is a huge problem.

The system is complicated and diverts to more than one computer.

This computer runs a parking facility that houses some vip.
If it goes down and they get locked in, there will be hell to pay and I will end up one very stressed out gal.

Thanks for all the advice.

What type of computer geek do I need to call to rectify the situation?
Anonymous Coward (OP)
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12/04/2012 10:15 AM
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Re: A computer question for any of you geeks, I need help
I see a flashing yellow and a stagnant orange light.

No green to be found.
 Quoting: Anonymous Coward 628775


OK....flashing yellow is usually the bad drive.
All the others should have steady lights...is that the case??
 Quoting: Burt Gummer


Yes
 Quoting: Anonymous Coward 628775


OK.....you have ONE dead drive in the array then.
You SHOULD be able to still work right now....but at a slower read/write speed.

....but that drive must be replaced ASAP.


If another one fails.....you are screwed and could have data loss...how much and what depends totally on if the drives are striped, parity, or mirrored sets.

Bottom line...call a tech....replace the drive now.

If it were me I would not work on that server too much until you replace it.
I would also suggest upgrading all the drives after this is fixed since they are ALL just as old as the one that failed.
 Quoting: Burt Gummer


Thanks for all the real help Burt, greatly appreciated.

My IT guy that works on my office stuff does not want to touch this system, any advice on how to contact a good IT person and what I should look for.
Seeker of Truth
'Be the love that you are.'

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12/04/2012 10:18 AM

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Re: A computer question for any of you geeks, I need help
What type of raid controller does it use? With a hardware controller, they usually include software that can recover your data if it is a low level error.hf
'Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.' - Dr. Seuss
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Yes, the things that others think, say, or do will sometimes hurt you— until they do
not anymore.What will get you from here to there most quickly is total honesty—
being willing to assert, acknowledge, and declare exactly how you feel about a thing.
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Burt Gummer

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12/04/2012 10:18 AM

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Re: A computer question for any of you geeks, I need help
Have a backup in place, don't know how to address this mess.

Was told by the people that sold us the equip that it is not a problem, but my it guy said it is a huge problem.

The system is complicated and diverts to more than one computer.

This computer runs a parking facility that houses some vip.
If it goes down and they get locked in, there will be hell to pay and I will end up one very stressed out gal.

Thanks for all the advice.

What type of computer geek do I need to call to rectify the situation?

 Quoting: Anonymous Coward 628775


Someone like me. lol (someone who knows networks and server infrastructure)
If I was closer I'd come out to your location but I only service the NYC, NJ and CT areas.

What needs to be done...


1) That drive must be replaced by a new one..ASAP!

2) Server is overdue for an OVERHAUL of the drive array.
All drives should be upgraded/ replaced after this problem is fixed if that is a mission critical server...and it clearly is.

Last Edited by Useless Cookie Eater on 12/04/2012 10:19 AM
Anonymous Coward
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12/04/2012 10:22 AM
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Re: A computer question for any of you geeks, I need help
Have a backup in place, don't know how to address this mess.

Was told by the people that sold us the equip that it is not a problem, but my it guy said it is a huge problem.

The system is complicated and diverts to more than one computer.

This computer runs a parking facility that houses some vip.
If it goes down and they get locked in, there will be hell to pay and I will end up one very stressed out gal.

Thanks for all the advice.

What type of computer geek do I need to call to rectify the situation?

 Quoting: Anonymous Coward 628775


Someone like me. lol (someone who knows networks and server infrastructure)
If I was closer I'd come out to your location but I only service the NYC, NJ and CT areas.

What needs to be done...


1) That drive must be replaced by a new one..ASAP!

2) Server is overdue for an OVERHAUL of the drive array.
All drives should be upgraded/ replaced after this problem is fixed if that is a mission critical server...and it clearly is.
 Quoting: Burt Gummer


Could be raid software. Maybe pull the drive and plug it back in to rebuild? That other solid amber is confusing though. Shouldn't they be all green except for the failure?

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