Poor officiating in professional sports accountability

I get that this might not be an ideal topic for this forum....but, whatever.
When you make a purchase for a product and within 1-30 days that product is defective, you can return the product for a refund or sometimes keep the product and have it discounted.
So why do we settle when we purchase tickets, TV pay per view, or things like NFL Ticket or NHL Center Ice? Why do we settle when league hired and trained ref's make game changing decisions that are incorrect? Is that not a defective product? A product that is not up to the standards of the league (though they will never admit it usually). Why has no one sued in recent years to reclaim some money that was spent on a defective product? Or at a minimum why are fans not apologized to?
I get its only sports, folks. But keep it in perspective. It's your money.