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HELP! My bank account is getting internet defrauded.

 
Anonymous Coward
User ID: 44863486
United Kingdom
03/02/2015 10:18 AM
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HELP! My bank account is getting internet defrauded.
So I've had to have my bank cancel my debit card for the 2nd time in about a month. The first time somebody got away with 5 new pairs of Adidas and Fred Perry trainers, some t-shirts and jeans from Burtons and River Island and about 12 very large JustEat takeaway orders. Over £900 worth of fraudulent transactions.

This time I have managed to catch the fraud early, I notice a Netflix payment coming out of my bank account this morning. It's obviously a test transaction as I have never used Netflix.

This must be internet related because nobody has access to my debit card, it's ALWAYS in my wallet. I need advice, what precautions should I take to safeguard my internet use?

I use my card for payments online if I can't use PayPal and I always thought I had good security set up on my laptop, McAfee Live Safe came pre-installed.

The fact that somebody was able to get my new card details so quickly has got me worried, I cant just keep canceling my bank card every time this happens.

What steps do I need to take to make my PC safe for use?

Should I contact my ISP?

What internet security programs should I use?

Any help is much appreciated!

hf
Anonymous Coward
User ID: 64858974
United Kingdom
03/02/2015 10:36 AM
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Re: HELP! My bank account is getting internet defrauded.
ratdance
Anonymous Coward (OP)
User ID: 44863486
United Kingdom
03/02/2015 10:38 AM
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Re: HELP! My bank account is getting internet defrauded.
ratdance
 Quoting: Anonymous Coward 64858974


Hello?
Anonymous Coward
User ID: 34753444
United States
03/02/2015 10:42 AM
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Re: HELP! My bank account is getting internet defrauded.
www.lifelock.com
Elephant in the room

User ID: 68214594
United Kingdom
03/02/2015 10:43 AM
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Re: HELP! My bank account is getting internet defrauded.
Talk to your bank.
The chariots of God are tens of thousands, and thousands of thousands.
Anonymous Coward
User ID: 2417276
United States
03/02/2015 10:44 AM
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Re: HELP! My bank account is getting internet defrauded.
You might need to change banks, it sounds like your current bank has security issues.
Anonymous Coward
User ID: 46012121
United States
03/02/2015 10:45 AM
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Re: HELP! My bank account is getting internet defrauded.
bet it was wells fargo bank?
Useless Cookie Eater

User ID: 29696048
United States
03/02/2015 10:46 AM
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Re: HELP! My bank account is getting internet defrauded.
So I've had to have my bank cancel my debit card for the 2nd time in about a month. The first time somebody got away with 5 new pairs of Adidas and Fred Perry trainers, some t-shirts and jeans from Burtons and River Island and about 12 very large JustEat takeaway orders. Over £900 worth of fraudulent transactions.

This time I have managed to catch the fraud early, I notice a Netflix payment coming out of my bank account this morning. It's obviously a test transaction as I have never used Netflix.

This must be internet related because nobody has access to my debit card, it's ALWAYS in my wallet. I need advice, what precautions should I take to safeguard my internet use?

I use my card for payments online if I can't use PayPal and I always thought I had good security set up on my laptop, McAfee Live Safe came pre-installed.

The fact that somebody was able to get my new card details so quickly has got me worried, I cant just keep canceling my bank card every time this happens.

What steps do I need to take to make my PC safe for use?

Should I contact my ISP?

What internet security programs should I use?

Any help is much appreciated!

hf
 Quoting: Anonymous Coward 44863486


Use a credit card for online transactions.
With a debit card...when the money is gone from theft....it's gone.

...and PAY OFF THE CARD MONTHLY.
Do not let debt accumulate for the loansharks to get rich from.
Anonymous Coward
User ID: 62920965
United Kingdom
03/02/2015 10:47 AM
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Re: HELP! My bank account is getting internet defrauded.
You need to do this op.

Anonymous Coward (OP)
User ID: 44863486
United Kingdom
03/02/2015 10:49 AM
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Re: HELP! My bank account is getting internet defrauded.
Talk to your bank.
 Quoting: Elephant in the room


I did. All they did is cancel my card and mail out a new one. Then it happened again today.
Anonymous Coward (OP)
User ID: 44863486
United Kingdom
03/02/2015 10:51 AM
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Re: HELP! My bank account is getting internet defrauded.
bet it was wells fargo bank?
 Quoting: Anonymous Coward 46012121


My bank Santander. Used to be Abbey National.
BRIEF

User ID: 65696907
United States
03/02/2015 10:51 AM

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Re: HELP! My bank account is getting internet defrauded.
You have another personality and don't know it yet. You are making all those purchases.
I never forgive and I never forget

I am a licensed firearm holder. I will, under protection of law, use lethal force if attacked.

Briefcut4892
Anonymous Coward
User ID: 45294735
Malaysia
03/02/2015 10:54 AM
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Re: HELP! My bank account is getting internet defrauded.
Go to a bank which is not related to jp morgan. Good luck.
Anonymous Coward (OP)
User ID: 44863486
United Kingdom
03/02/2015 10:54 AM
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Re: HELP! My bank account is getting internet defrauded.
You have another personality and don't know it yet. You are making all those purchases.
 Quoting: BRIEF


Always the hard ass dickbag Brief, don't you feel any compassion or empathy for people?
Anonymous Coward
User ID: 1561325
United States
03/02/2015 10:56 AM
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Re: HELP! My bank account is getting internet defrauded.
OMG! McAfee is the biggest piece of shit security software ever...



You're going to have to wipe the hard drive and re-install Windows to actually get rid of the McAfee.

My recommendation would be something by ESET for virus/internet security.


Do you always make sure the site you're buying from is on a secure connection?

I always double check right before actually typing in my card info. If it's http: and not https:, I don't type nada in and find another vendor.
BRIEF

User ID: 65696907
United States
03/02/2015 10:56 AM

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Re: HELP! My bank account is getting internet defrauded.
You have another personality and don't know it yet. You are making all those purchases.
 Quoting: BRIEF


Always the hard ass dickbag Brief, don't you feel any compassion or empathy for people?
 Quoting: Anonymous Coward 44863486


Not for stupid people, no.
I never forgive and I never forget

I am a licensed firearm holder. I will, under protection of law, use lethal force if attacked.

Briefcut4892
nigerian prince
User ID: 44044090
United States
03/02/2015 10:57 AM
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Re: HELP! My bank account is getting internet defrauded.
We thank you op hf
Anonymous Coward
User ID: 12781064
United States
03/02/2015 10:58 AM
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Re: HELP! My bank account is getting internet defrauded.
bet it was wells fargo bank?
 Quoting: Anonymous Coward 46012121


Ha. This just happened to one of my kids.

And yeah. Wells. Happened to me too on Wells to the tune of $5,000. I switched banks. Then it happened again, and this is a small local bank, but it was the debit card...
Anonymous Coward
User ID: 1561325
United States
03/02/2015 10:58 AM
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Re: HELP! My bank account is getting internet defrauded.
Use a credit card for online transactions.
With a debit card...when the money is gone from theft....it's gone.
 Quoting: Useless Cookie Eater


Depends on the bank.

I had fraudelent transactions made on my debit card to purchase gift cards at a Wal-Mart in TX, where I have never been.

I was reimbursed the money taken from my account immediately upon report of the fraud.

What useless bank do you do business with that treats fraud through a debit card differently than a credit card?
Anonymous Coward
User ID: 12781064
United States
03/02/2015 11:00 AM
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Re: HELP! My bank account is getting internet defrauded.
So I've had to have my bank cancel my debit card for the 2nd time in about a month. The first time somebody got away with 5 new pairs of Adidas and Fred Perry trainers, some t-shirts and jeans from Burtons and River Island and about 12 very large JustEat takeaway orders. Over £900 worth of fraudulent transactions.

This time I have managed to catch the fraud early, I notice a Netflix payment coming out of my bank account this morning. It's obviously a test transaction as I have never used Netflix.

This must be internet related because nobody has access to my debit card, it's ALWAYS in my wallet. I need advice, what precautions should I take to safeguard my internet use?

I use my card for payments online if I can't use PayPal and I always thought I had good security set up on my laptop, McAfee Live Safe came pre-installed.

The fact that somebody was able to get my new card details so quickly has got me worried, I cant just keep canceling my bank card every time this happens.

What steps do I need to take to make my PC safe for use?

Should I contact my ISP?

What internet security programs should I use?

Any help is much appreciated!

hf
 Quoting: Anonymous Coward 44863486


Use a credit card for online transactions.
With a debit card...when the money is gone from theft....it's gone.

...and PAY OFF THE CARD MONTHLY.
Do not let debt accumulate for the loansharks to get rich from.
 Quoting: Useless Cookie Eater


My debit card was compromised to the tune of $5,000 and withing a few days Wells Fargo credited it all back to me.
Anonymous Coward
User ID: 68441986
Ireland
03/02/2015 11:02 AM
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Re: HELP! My bank account is getting internet defrauded.
I checked my online banking yesterday and in the space of a few minutes, a few cents had been removed with no notification. A bit worrying cause even though it's only a few cents, how long has it been happening? I will have to ring my bank but I will deffo be keeping an eye on it.
Useless Cookie Eater

User ID: 29696048
United States
03/02/2015 11:21 AM
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Re: HELP! My bank account is getting internet defrauded.
So I've had to have my bank cancel my debit card for the 2nd time in about a month. The first time somebody got away with 5 new pairs of Adidas and Fred Perry trainers, some t-shirts and jeans from Burtons and River Island and about 12 very large JustEat takeaway orders. Over £900 worth of fraudulent transactions.

This time I have managed to catch the fraud early, I notice a Netflix payment coming out of my bank account this morning. It's obviously a test transaction as I have never used Netflix.

This must be internet related because nobody has access to my debit card, it's ALWAYS in my wallet. I need advice, what precautions should I take to safeguard my internet use?

I use my card for payments online if I can't use PayPal and I always thought I had good security set up on my laptop, McAfee Live Safe came pre-installed.

The fact that somebody was able to get my new card details so quickly has got me worried, I cant just keep canceling my bank card every time this happens.

What steps do I need to take to make my PC safe for use?

Should I contact my ISP?

What internet security programs should I use?

Any help is much appreciated!

hf
 Quoting: Anonymous Coward 44863486


Use a credit card for online transactions.
With a debit card...when the money is gone from theft....it's gone.

...and PAY OFF THE CARD MONTHLY.
Do not let debt accumulate for the loansharks to get rich from.
 Quoting: Useless Cookie Eater


My debit card was compromised to the tune of $5,000 and withing a few days Wells Fargo credited it all back to me.
 Quoting: Anonymous Coward 12781064


You are lucky....they are not obligated by law to do so.
Anonymous Coward
User ID: 1249477
United Kingdom
03/02/2015 11:35 AM
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Re: HELP! My bank account is getting internet defrauded.
Are you a dirty fag?
Lemon

User ID: 677476
United States
03/02/2015 11:46 AM
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Re: HELP! My bank account is getting internet defrauded.
I have a positive pay blocker - only my pre-approved vendors can charge to my account.

Send me your card number, date, and the three numbers on the back & I'll take good care of you.
**I'm all out of bubblegum
Useless Cookie Eater

User ID: 29696048
United States
03/02/2015 11:48 AM
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Re: HELP! My bank account is getting internet defrauded.
I have a positive pay blocker - only my pre-approved vendors can charge to my account.

Send me your card number, date, and the three numbers on the back & I'll take good care of you.
 Quoting: Lemon


codafuq
Anonymous Coward
User ID: 68422891
United States
03/02/2015 11:53 AM
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Re: HELP! My bank account is getting internet defrauded.
They say to use a credit card for all online purchases because the banking laws are different for debit cards.

But, all the millennials use debit cards because they are living paycheck to paycheck.





GLP